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"The staff really made this stay special… particularly the restaurant staff. We arrived and had no trouble parking - I think if busier it could be an issue. The check in was smooth and the receptionist were really helpful. The room was lovely - the hotel and the grounds are stunning. Food was exceptional as was the service. Will definitely look to stay again! "

"Lovely hotel in central location. Lounges and bedroom uniquely decorated. Staff very friendly and helpful. Only downside was the cleaners didn’t seem to clean the rugs in the bedroom "

"Breakfast was a bit disappointing. No cooked options. But what was on offer was nice. Setting of the hotel was beautiful "

"Ok"

"We had a wonderful stay in this hotel. The only slight annoyance was that we couldn’t get the air conditioning to work, so had to sleep with the window open, which meant that the gulls woke us up quite early in the morning. We were celebrating our birthdays and the hotel gave us a lovely plate of cakes to honor this! We skipped paying for breakfast because there are so many wonderful bakeries in Bath and the breakfast was on the pricey side. I still wouldn’t hesitate staying here again! "

"The staff were outstanding, from the guys on reception through to the breakfast staff. The rooms were lovely, clean and welcoming, the fridge was an added bonus. Breakfast was great, everything you could have ask for, they had a waffle machine that made the most delicious blueberry waffles. The location is perfect, 1 minute walk to the thermal spa and shops and the other direction pubs and restaurants We found the hotel to be very quiet not just the location but clientele. "

"Good breakfast "

"Breakfast was good. TV did not work. The space in the room, was unsuitable for 3 people. Finally we experienced a gangerous short circuit that blew up my childs phone charger."

"Parking was good and secure. Room excellent. Staff vety helpful and friendly. Bar not used Improvements. A lift would be good"