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The Ancient Gatehouse Hotel

Property class: 3

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This welcoming guesthouse connects to a shopping center, offering relaxation and convenience. Visitors enjoy peaceful moments in the garden or terrace while staying connected with in-room WiFi. The helpful staff enhances the experience at this well-positioned property.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
The current price is £97
includes taxes & fees
4 May - 5 May

Room options

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Showing 6 of 6 rooms

Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

City Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, individually decorated

Deluxe Double or Twin Room

  • Garden view
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Wells, The Ancient Gatehouse Hotel is connected to a shopping centre. Wells & Mendip Museum and Lake Village Museum are cultural highlights, and some of the area's landmarks include Wells Bishop's Palace and Vicar's Close. Wells Leisure Centre and Glastonbury Festival Site are also worth visiting. Visit our Wells travel guide
View more Guest houses in Wells
Map
20 Sadler Street, Wells, England, BA5 2SE

What's nearby

  • Wells Cathedral
    Wells Cathedral
    3 min walk - 0.2 miles
  • Mendip Hills
    Mendip Hills
    11 min walk - 0.6 miles
  • Wells & Mendip Museum
    1 min walk - 0.1 miles
  • Vicar's Close
    3 min walk - 0.2 miles
  • Wells Bishop's Palace
    5 min walk - 0.3 miles

Getting around

  • Frome Station
    27 min drive
  • Bristol International Airport (BRS)
    39 min drive

Restaurants

  • Strangers with Coffee
    6 min walk
  • Fosso Lounge
    3 min walk
  • The Sheep & Penguin
    7 min walk
  • The Crown at Wells
    2 min walk
  • Caffè Nero
    3 min walk

About this property

The Ancient Gatehouse Hotel

Guest house connected to a shopping centre
A terrace, a garden and a restaurant are just a few of the amenities provided at The Ancient Gatehouse Hotel. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), express check-out and smoke-free property
  • Multilingual staff and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and include comforts such as premium bedding, in addition to thoughtful touches such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Free toiletries and hairdryers
  • 18-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
8.2 out of 10, Very good, 423 reviews
The price is £65
includes taxes & fees
26 Apr - 27 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A restaurant

Restaurants on site

  • Rugantino

Family friendly

  • Separate bedroom

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1473
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 18-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available

Special check-in instructions

The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 15.00 for children
  • Late check-out fee: GBP 24 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells

Frequently asked questions

Is The Ancient Gatehouse Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Ancient Gatehouse Hotel?

As of 20 Apr 2026, prices found for a 1-night stay for 2 adults at The Ancient Gatehouse Hotel on 4 May 2026 start from £97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Ancient Gatehouse Hotel?

There is free parking nearby.

What time is check-in at The Ancient Gatehouse Hotel?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at The Ancient Gatehouse Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 24 (subject to availability).

Where is The Ancient Gatehouse Hotel located?

Located in the heart of Wells, this guesthouse is steps away from Wells & Mendip Museum and Wells Cathedral. Vicar's Close and Ebbor Gorge are also within 5 minutes.

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Reviews

The Ancient Gatehouse Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 128 out of 208 reviews
Rating 8 - Good. 56 out of 208 reviews
Rating 6 - Okay. 15 out of 208 reviews
Rating 4 - Poor. 7 out of 208 reviews
Rating 2 - Terrible. 2 out of 208 reviews

Reviews

Verified

8/10 Good

Carey Peter

Liked: Cleanliness, staff & service, amenities
Nice staff good location the room was comfortable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

roger

Liked: Cleanliness, amenities, property conditions & facilities
Great location, some really friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an excellent place to stay in Wells - super convenient location in town with great cathedral view. Room was comfortable with nice touches. Staff was very kind. The breakfast was also a highlight that I would recommend, the breakfast chef does an excellent job and it is a great spread!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, amenities
fantastic hotel beautifully decorated room. Wells is an amazing city to visit.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
I had a lovely stay here and the breakfast was delicious. Thank you
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Fantastic friendly helpful staff...real Italians! Oh, and great breakfast lady from Ulster. The room was very clean with nice touches such as still & sparkling water. The view over the cathedral was stunning when enjoying coffee & a hot cooked breakfast. Just great to stay in a real family run establishment.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Yes , it was very clean. The staff were very helpful and attentive and managed to get us a dinner table at short notice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, parking easy on road cross to cathedral. Fab view of cathedral from breakfast, ate dinner in the Italian in the ground floor - very nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Excellent location in a charming city
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
Very characterful, great restaurant, really good food. Doggy friendly.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
What stood out??? Well, for one, it was the staff. They welcomed me and gave me a lovely room. I had a table booked for 10 of my family, and the food was excellent. The wine was superb too, and I asked for a favour, which they delivered. This is one of my favourite hotels in the UK and will be my go-to whenever I go to Somerset to see my family. The only downside is the parking, but that is minuscule compared to the service I received from The Ancient Gatehouse. Well done all.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming - we enjoyed our visit to Wells itself very much indeed. It was our second visit to this hotel and we would certainly choose it again!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant overnight stay

Stayed here for one night, staff were all very friendly and helpful, nothing was too much trouble. We stayed in room 2 which was at the front. Lovely big room with 4 poster bed. Very comfortable and clean. There are lots of hotels in Wells but I’m glad we chose this one.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The restaurant was great and such an interesting building.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money. Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see
View from dining room
Dining room
Lobby
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff at the hotel were so friendly and helpful. The room was beautiful, clean, comfortable, excellent facilities.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it, the staff were amazing and can’t praise the Chef enough… the restaurant is top notch.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located in this historic city
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the most beautiful hotel I’ve ever stayed in and the most friendly staff possible!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ancient building, lovely hosts, great restaurant

Ancient building, lovely hosts, excellent Italian restaurant. Room was clean and tidy in this 400 year old building. Breakfast room looks onto Cathedral green.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tiffany M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
Stayed 1 night in Oct 2024
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and laid back feel about the place.Very good value for money
Stayed 1 night in May 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully friendly staff. Great location just steps away from the cathedral.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute stunning property, Unique and Ancient, Clean and quiet great position for all Wells has to offer
Stayed 1 night in May 2024