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The Ancient Gatehouse Hotel

3 out of 5

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Featured image
1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated

Guest reviews

4.0 out of 5 Very good
60 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Restaurant
Bar
Laundry
Room service
Housekeeping

Map

20 Sadler Street, Wells, England

Explore the area

Popular LocationWells Cathedral2 min walk
Popular LocationVicar's Close4 min walk
Popular LocationWells Bishop's Palace5 min walk
AirportBristol (BRS-Bristol Intl.)39 min drive

Choose dates to view prices

  • Double Room

    Photos of Double Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsDouble Room

  • Room

    Photos of Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom

  • Superior Double Room

    Photos of Superior Double Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room

  • Room, 1 Single Bed

    Photos of Room, 1 Single Bed

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsRoom, 1 Single Bed

  • Room

    Photos of Room

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom

About this area

Wells

Located in Wells, The Ancient Gatehouse Hotel is connected to a shopping centre. Glastonbury Abbey is a notable landmark, and the area's natural beauty can be seen at Wookey Hole Caves and Cheddar Gorge. Wells & Mendip Museum and St. Margaret's Chapel & Magdalene Almshouses are also worth visiting. Guests appreciate the guest house's central location.
Visit our Wells travel guide
Map
View in a map
Popular Location

What's nearby

  • Wells Cathedral - 2 min walk
  • Vicar's Close - 4 min walk
  • Wells Bishop's Palace - 5 min walk
  • Wookey Hole Caves - 14 min drive
  • Kilver Court - 16 min drive

Getting around

  • Castle Cary Station - 26 min drive
  • AirportBristol (BRS-Bristol Intl.) - 39 min drive

Restaurants

  • Rugantino — 1 min walk
  • Coffee #1 - 3 min walk
  • The Greek Taverna At The Sun - 3 min walk
  • Beah - 4 min walk
  • Da Luciano Pizzeria - 4 min walk

About this property

The Ancient Gatehouse Hotel

Guesthouse connected to a shopping centre in Wells with restaurant
Along with a restaurant, this smoke-free guesthouse has a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff and a garden are on-site. All 9 individually decorated rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, guests will find flat-screen TVs with digital channels, and other amenities include premium bedding and coffee makers.
The Ancient Gatehouse Hotel offers 9 forms of accommodation with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This Wells guesthouse provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2018.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service

Conveniences

  • Front-desk safe
  • Newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Italian
  • Romanian
  • Spanish

Outdoors

  • Garden
  • Terrace

More

  • Renovated guest rooms – February 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Linens
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between 2 PM and 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells

Frequently asked questions

Can I cancel my reservation for free at The Ancient Gatehouse Hotel and receive a full refund?
Yes, The Ancient Gatehouse Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Ancient Gatehouse Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The Ancient Gatehouse Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Ancient Gatehouse Hotel?
This property doesn't offer parking.
What time is check-in at The Ancient Gatehouse Hotel?
Check-in is from 2 PM to 10 PM. After-hours check-in is not available.
What time is check-out at The Ancient Gatehouse Hotel?
Checkout is at 11 AM.
Where is The Ancient Gatehouse Hotel located?
Situated in the historical district, this guesthouse is 0.1 mi (0.1 km) from Wells & Mendip Museum and 2.1 mi (3.3 km) from Wookey Hole Caves. Wells Cathedral and Vicar's Close are also within 5 minutes.
4.0
Very good
5 - Excellent
24
4 - Good
22
3 - Okay
6
2 - Poor
6
1 - Terrible
2

4.2/5

Cleanliness

4.1/5

Staff & service

3.3/5

Amenities

3.9/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities
We are giving this hotel a poor review due to the fact that the day before arrival we were contacted and told that there would be no breakfast or dinner served during our stay! When we checked in we were given a key and had to find our own way to the room we had been given. One member of staff was standing outside smoking and made a very poor attempt to offer to help with our luggage. The room was clean and we had a great view of the cathedral but be warned the bells chime every quarter of an hour so we did not have a hood nights sleep. When we checked out there was no member of staff there to take payment, we rang the mobile number on the door of the hotel but there was no answer, we sent a text message to the same number to sort out payment but have so far heard nothing. There were other guests staying at the same time who also thought it bizarre that there was no member of staff availabl.
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Fabulous location with amazing view of the cathedral from our room. Good hosts Can’t comment on breakfast as this was unavailable due to covid restrictions.
Stayed 2 nights in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities
Great location. Lots of old features. Hotel could do with updating. On arrival told the four poster bedroom we'd booked was being refurbished "let's go and see what it looks like". It was almost finished but no heating connected in the bathroom (February booking). Shown 2nd room (no heating apart from old dented convector heater plugged in). Choice of two other rooms which at least were warm. Not great facilities, had to crawl under desk to unplug light to plug in phone charger. Good breakfast.
Stayed 1 night in Feb 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Disappointed by the Ancient Gatehouse Hotel
We ended up noy staying there. Just walking up the rickety staircase covered in yellow plastic sheeting to the tiny, overheated room was surreal...The atmoshere in this place: funereal. Not what one would expect, especially at that tariff which we were forced to pay when the young porter and the chamber maid eventually got hold of the owner on the phone. I am gravely disappointed and also angry to have had to pay the full price of £ 112.00 for this failed booking.
Stayed 1 night in Dec 2019

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