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"Nice customer service "

"I loved everything about the hotel! Perfect location : you can walk to Big Ben, London Eye, Westminster Abby in 10-13 minutes . If you need to use the subway, entrance is across from the hotel. Breakfast is plenty, many options to choose from: eggs, sausage , bacon , 3-4 kinds of fruit, cold cuts, pastries, yogurts, cheese… Hotel is very clean , stuff extremely kind. 100% recommend "

"Excellent location and accommodations. Great front desk and morning breakfast staff! Would book again! "

"Great stay, lovely quiet room, with a super comfy bed, staff we super helpful and attentive "

"Liked the spaciousness of the room just as pictured, and the attentiveness of staff, specifically Gabriel. He showed us how to use the Tube and actually walked us to the station, made restaurant reservations for us & was just very helpful and amiable. Liked that the Tube was so close and the many beautiful landmarks close by so that one could just walk to them. The food at dining room was very good, just felt place was a little understaffed for so many people. Otherwise, this hotel was excellent. Would stay again and recommend to others."

" Comfortable bedroom with additional small living room and kitchenette. Room with the interesting eastern view of the Shard and Waterloo station.(optional) Breakfast was very good, all areas covered. Excellent location to Westminister bridge and the Waterloo train and underground. Staff very professional, helpful, and friendly. Would definitely stay here again. "

"Really outstanding hotel, lovely modern rooms and facilities. "

"Our stay was awesome! The room was clean and had all the amenities we needed, the cleaning was always done well too. The staff was really nice and helpful. I loved the location and how close it was to everything such as the tube, dining options, water area, etc. It was just really nice and so walkable. I would absolutely stay here again."

"Great location and good night's dleep"