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"The location was good, parking was very easy in Q Park with discount. Room was pretty average for a delux room. No drawers, or suitcase stand so every time I needed something the case went on the bed which isn’t great. There was no close up make up mirror in bathroom which was annoying. No fridge which was also a surprise. I checked in online and got confirmation email saying pick keys up at reception or from machine. Machine wouldn’t dispense keys so went to reception. Female member of staff said you’ve not checked in despite me looking at an email saying I’d successfully booked in online! She was having none of it, not much customer service no apology…."

"Room was comfortable, staff were helpful, breakfast was great. "

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"Lovely hotel, friendly staff. Good location."

"The room was very clean, the shower head was leaking badly but was fixed promptly. The staff were were welcoming and attentive. We caught the train to Liverpool and the hotel was only a 20 minute walk away. Air conditioning was ok"

"The room and bathroom was spotlessly clean, nicely decorated, a huge comfy bed, couldn't fault it... The staff were lovely and friendly.. Easy to find, straight 15 min walk from Lime St Station"

"Reception staff very welcoming and helpful. Clean room and very well equipped "

"Clean rooms. Friendly staff. Feels safe with security checking to ensure it is guest coming in late night. Convenient location that is close a close walking distance to major restaurants, stations and popular attractions. "

"Lovely stay, clean spacious room and great amenities "