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"Hotel is very tired, I was under the impression that I had booked a superior room however there was nothing superior about the room I stayed in, cracked toilet, cracked tiles just generally shabby."

"The hotel is directly in front of the entry-exit to the Birmingham airport so perfect for staying at before an early morning departure. The breakfast buffet is unusually good for a hotel property."

"Lovely to have the garden view and to be on the ground floor as there is no lift. Very peaceful location at a reasonable price. My first choice when I stay in Redditch."

" Great location, staff and amenities "

"Great staff in reception, bar and housekeeping Room comfortable and quiet. Slept soundly at night."

"It's undergoing renovations in the foyer areas which is fine. My room was ok but some basic things like the toilet flush button was broken and the shower flex was damaged so the head only sprayed sideways. "

"Clean and pleasant room, staff were indifferent and not really service oriented, local parking cost was extortionate."

"They only have one disabled parking bay, even tho they could have quite a few."

"Lovely hotel but the floor in the swimming pool changing room is very slippery. I fell over and hurt my arm and hip. Staff very helpful, but floor an accident waiting to happen. "