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"Receptionist Dragan is an excellent member of the staff. We appreciated his efforts to ensure our stay was memorable "

"The staff was exceptionally friendly and helpful."

"Can't speak highly enough of my stay here. The staff were incredibly friendly and helpful, I didn't get the name of the guy at the counter but he helped sort out a cot for my daughter as well as a mini-fridge, really felt he went the extra mile. Room itself was quiet and clean and in great condition. My only small complaints (and this is minor stuff): breakfast is just ok, when you get out of bed in the night there is a light that turns on automatically - I saw elsewhere in the reviews that people liked this but I like my room dark so I would this quite annoying, it would be good if there was an option to swtich it off (this may exist and I just missed it). Overall though great stay and I would not hesitate to reccommend staying here."

"Been to a few hotels in the area and I can't lie this was by far the best. Located right next to the mall so everything I needed was a walk away, the ambience was simply amazing. And the staff were amazing seriously, these guys give above and beyond a new meaning. Paticularly, a receptionist named Sab or Sabia (sorry I'm not good with names) but she was warm, polite and incredibly helpful to us throughout our stay. If I should ever visit luton again, I'll definitely be seeking their facility. She may not read this but it needs to be said, thanks for all your help Sabia.🙏"

"Best buffet breakfast by far. Goodnight sleep lovely bed. Staff friendly and attentive. "

"Lovely stay with great views staying at one of their signature plus rooms. Breakfast was excellent too."

"Quite basic hotel but does the job"

"Very nice, good spec, good service, good value. As usual! Loved the “free” upgrade - thank you!"

"Staff was excellent, hotel was really nice and parking really helped, thank you to you all"