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The Watermill Hotel, Sure Hotel Collection by Best Western

Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

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Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds

Overview of The Watermill Hotel, Sure Hotel Collection by Best Western

The Watermill Hotel, Sure Hotel Collection by Best Western

3 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
London Road, Bourne End, Hemel Hempstead, England

Explore the area

  • Popular LocationRex Cinema3 min drive
  • Popular LocationThe Snow Centre5 min drive
  • Popular LocationGadebridge Park6 min drive
  • AirportLondon (LTN-Luton)19 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 27 Aug 2021 - 31 Mar 2022.

About this area

Hemel Hempstead

Located in Hemel Hempstead, The Watermill Hotel, Sure Hotel Collection by Best Western is near a train station and on the waterfront. Rex Cinema and The Pottery Project are cultural highlights, and some of the area's landmarks include Ashridge Estate and Chenies Manor. Looking to enjoy an event or a game while in town? See what's happening at Vauxhall Road or Vicarage Road. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's quiet location.

What's nearby

  • Rex Cinema - 3 min drive
  • The Snow Centre - 5 min drive
  • Gadebridge Park - 6 min drive
  • The Pottery Project - 7 min drive
  • Chesham and Leyhill Golf Club - 11 min drive

Restaurants

  • The Riverside — 1 min walk
  • The Three Horseshoes - 7 min walk
  • New Crystal Kebab - 3 min drive
  • The Gatsby - 3 min drive
  • Sitar - 4 min drive

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Station - 10 min drive
  • London (LTN-Luton) - 19 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Rivewalk hotel with rooftop terrace and business centre
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. All 71 rooms offer free WiFi, 24-hour room service and TVs. Other amenities available to guests include coffee makers, free newspapers and free local calls.
The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 forms of accommodation with free newspapers and complimentary bottles of water. This Hemel Hempstead hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 10.95 for adults and GBP 10.95 for children
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 7

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • 26-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:00 PM
Express check-in

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 August 2021 to 31 March 2022 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 10.95 for adults and GBP 10.95 for children (approximately)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 35 out of 236 reviews
5 - Excellent 15%
Rating 4 - Good. 78 out of 236 reviews
4 - Good 33%
Rating 3 - Okay. 63 out of 236 reviews
3 - Okay 27%
Rating 2 - Poor. 33 out of 236 reviews
2 - Poor 14%
Rating 1 - Terrible. 27 out of 236 reviews
1 - Terrible 11%

3.6/5

Cleanliness

3.4/5

Staff & service

3.4/5

Amenities

3.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Good location from the workplace...rooms are okey....but not too soundproof...and they are clean.....check in was alright but there were little propblems upon check in (1x i was checked into someone elses room...2nd time they did not have the booking upon arrival) ...staff was helpful and friendly to solve it...good breakfast
Stayed 3 nights in Feb 2020

1/5 Terrible

Business traveller
Disliked: Staff & service
Won’t stay again
Room was freezing and took ages to warm up via the air conditioning Then no hot water in the morning for a shower Staff didn’t seem to care on check in or out
Stayed 1 night in Feb 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the fact the hotel and especislly the restaurant was very cold. No heating working.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpasses expectations. Room was excellent. Gentlemen named Jude at the front desk was extremely nice.
Stayed 1 night in Jan 2020

4/5 Good

Liked: Staff & service, amenities
Stayed 1 night in Nov 2019