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Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds

Guest reviews

236 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Restaurant
Breakfast Available
Business Services
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationGadebridge Park6 min drive
Popular LocationThe Snow Centre8 min drive
Popular LocationAshridge Estate15 min drive
AirportLondon (LTN-Luton)25 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Family Room, Multiple Beds, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking

About this area

Hemel Hempstead

Located in Hemel Hempstead, The Watermill Hotel, Sure Hotel Collection by Best Western is near a train station and on the waterfront. Rex Cinema and The Pottery Project are cultural highlights, and some of the area's landmarks include Ashridge Estate and Chenies Manor. Warner Bros. Studio Tour London and ZSL Whipsnade Zoo are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Our guests appreciate the hotel's quiet location.
Visit our Hemel Hempstead travel guide
View in a map
Popular Location

What's nearby

  • Gadebridge Park - 6 min drive
  • The Snow Centre - 8 min drive
  • Ashridge Golf Club - 13 min drive
  • Chenies Manor - 14 min drive
  • Ashridge Estate - 15 min drive

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Station - 10 min drive
  • AirportLondon (LTN-Luton) - 25 min drive

Restaurants

  • The Riverside — 1 min walk
  • The Three Horseshoes - 7 min walk
  • The Gatsby - 3 min drive
  • Sitar - 4 min drive
  • The Crown - 4 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Rivewalk hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. All 71 rooms offer free WiFi, 24-hour room service and TVs. Other amenities available to guests include coffee/tea makers, free newspapers and free local calls.
The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 forms of accommodation with free newspapers and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 10.95 for adults and GBP 10.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Languages spoken

  • English

Business services

  • 7 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 26-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in between 2 PM and 2 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests arriving after 11 PM should use the bell to request assistance upon arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 10.95 for adults and GBP 10.95 for children (approximately)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Can I cancel my reservation for free at The Watermill Hotel, Sure Hotel Collection by Best Western and receive a full refund?
Yes, The Watermill Hotel, Sure Hotel Collection by Best Western offers free cancellation on select room rates, because flexibility matters! Please refer to The Watermill Hotel, Sure Hotel Collection by Best Western cancellation policy on our site for more details about any exclusions or requirements.
Is The Watermill Hotel, Sure Hotel Collection by Best Western pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Watermill Hotel, Sure Hotel Collection by Best Western?
Self-parking is free at this property.
What time is check-in at The Watermill Hotel, Sure Hotel Collection by Best Western?
Check-in is from 2 PM to 2 PM.
What time is check-out at The Watermill Hotel, Sure Hotel Collection by Best Western?
Checkout is at 11 AM.
Where is The Watermill Hotel, Sure Hotel Collection by Best Western located?
Situated on the riverwalk, this hotel is within 3 miles (5 km) of Rex Cinema, The Snow Centre and Gadebridge Park. The Pottery Project and Chesham and Leyhill Golf Club are also within 6 miles (10 km). Hemel Hempstead Station is 29 minutes by foot.
3.3
236 reviews
5 - Excellent
35
4 - Good
78
3 - Okay
63
2 - Poor
33
1 - Terrible
27

3.6/5

Cleanliness

3.4/5

Staff & service

3.4/5

Amenities

3.1/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Good location from the workplace...rooms are okey....but not too soundproof...and they are clean.....check in was alright but there were little propblems upon check in (1x i was checked into someone elses room...2nd time they did not have the booking upon arrival) ...staff was helpful and friendly to solve it...good breakfast
Stayed 3 nights in Feb 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Staff & service
Won’t stay again
Room was freezing and took ages to warm up via the air conditioning Then no hot water in the morning for a shower Staff didn’t seem to care on check in or out
Stayed 1 night in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the fact the hotel and especislly the restaurant was very cold. No heating working.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpasses expectations. Room was excellent. Gentlemen named Jude at the front desk was extremely nice.
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities
Stayed 1 night in Nov 2019

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