Title: Conrad Tulum Riviera Maya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=70501666&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Conrad Tulum Riviera Maya Luxury resort on the beach, with 3 outdoor pools ## Photo gallery for Conrad Tulum Riviera Maya ![3 outdoor pools, pool umbrellas, pool loungers - Conrad Tulum Riviera Maya (Tulum)](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/02fb29ce-5d51-415f-9b40-7b5026d7f8a8-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - Conrad Tulum Riviera Maya (Tulum)](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c7274caa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Conrad Tulum Riviera Maya (Tulum)](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/71dee318.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Conrad Tulum Riviera Maya (Tulum)](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/0ab973e1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Conrad Tulum Riviera Maya, near Akumal Beach, offers a luxury family retreat. Enjoy drinks at beach bars or visit the spa for a manicure, pedicure, or massage. Multiple dining venues and attentive staff create memorable experiences at this well-appointed hotel. ## Reviews 9.2 Wonderful ## Popular amenities - Bar - Gym - Laundry £358 includes taxes & fees 18 Dec - 19 Dec ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Partial Ocean View Guestroom with King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Partial Ocean View Guestroom with King Bed 8.8 Excellent 6 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillow-top bed Separate bedroom Premium bedding - 506 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Ocean View (Governors Suite) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Ocean View (Governors Suite) ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Private plunge pool Private indoor hot tub Air conditioning Connecting rooms available Dining table - 1561 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Tropical View Guestroom with King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c9c1ed2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View Guestroom with King Bed 9.4 Exceptional 8 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillow-top bed Separate bedroom Premium bedding - 506 sq ft - 1 bedroom - Resort view - Sleeps 2 - 1 King Bed ### View all photos for Ocean View Guestroom with King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Guestroom with King Bed 10.0 Exceptional 3 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillow-top bed Separate bedroom Premium bedding - 506 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Roll-in Shower) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/12fb560c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll-in Shower) 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Pillow-top bed Premium bedding - 506 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Presidential Suite, 1 Bedroom ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Bedroom ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Private plunge pool Private indoor hot tub Air conditioning Connecting rooms available Fridge - 2002 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Partial Ocean View Guestroom w/ 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Partial Ocean View Guestroom w/ 2 Queen Beds 10.0 Exceptional 3 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillow-top bed Separate bedroom Premium bedding - 506 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Tropical View Guestroom with 2 Queen Beds ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/00406324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View Guestroom with 2 Queen Beds 10.0 Exceptional 13 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillow-top bed Separate bedroom Premium bedding - 506 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Ocean View Guestroom with 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Guestroom with 2 Queen Beds 8.6 Excellent 7 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillow-top bed Separate bedroom Premium bedding - 506 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Bedrooms ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillow-top bed 2 bedrooms Premium bedding - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Room, 2 Queen Beds, Ocean View (Ceiba) ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Pillow-top bed Premium bedding - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Ocean View (Ceiba) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Pillow-top bed Premium bedding - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Ocean View (Ceiba) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillow-top bed Separate bedroom Premium bedding - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Partial Ocean View (Ceiba) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Partial Ocean View (Ceiba) 9.0 Wonderful 2 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Pillow-top bed Premium bedding - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Partial Ocean View (Ceiba) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/00406324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Partial Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Pillow-top bed Premium bedding - Partial ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed (Ceiba Tropical View) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c9c1ed2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Ceiba Tropical View) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillow-top bed Separate bedroom Premium bedding - 1 bedroom - Resort view - Sleeps 3 - 1 King Bed ## You may also like Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 622 reviews £359 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=72d22602-d50c-4057-969e-afc5916b16cd&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/996b3643.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,002 reviews £441 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=72d22602-d50c-4057-969e-afc5916b16cd&top_cur=GBP) Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 288 reviews £82 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-1-13&chkout=2026-1-14&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=72d22602-d50c-4057-969e-afc5916b16cd&top_cur=GBP) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - 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Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 332 reviews [](https://www.expedia.co.uk/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=72d22602-d50c-4057-969e-afc5916b16cd&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.35879%2C-87.33779&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oxBXyeCUiu2Fy1BPoeoEzgVTgrA=) Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774 #### What's nearby - Dolphinaris Tulum \- 10 min walk \- 0.6 miles - Riviera Maya Golf Club \- 19 min walk \- 1.0 mile - Aktun Chen \- 19 min walk \- 1.0 mile - Akumal Beach \- 6 min drive \- 4.4 miles - Xel-Há Park \- 8 min drive \- 4.9 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 75 min drive #### Restaurants - ‪Bahia Principe Grand Coba - ‬3 min drive - ‪Restaurante Yucatan - ‬4 min drive - ‪Maiko - ‬4 min drive - ‪The Truck - ‬5 min drive - ‪Cenote Snack Bar - ‬4 min drive ## About this property ### Conrad Tulum Riviera Maya Luxury family-friendly resort near Akumal Beach 3 beach bars, a swim-up bar and a poolside bar are just a few of the amenities provided at Conrad Tulum Riviera Maya. Active travellers can enjoy amenities, such as cycling and fitness classes, at this resort. Indulge in a deep-tissue massage, a facial and a body wrap at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, shopping on-site and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area. Additional perks include: - 3 outdoor pools along with sunloungers, pool umbrellas and a swim-up bar - Free valet parking - Bike hire, express check-out and express check-in - Supervised childcare (surcharge), 2 meeting rooms and a porter/bellboy - Guest reviews give top marks for the helpful staff Room features All 349 rooms offer comforts, such as private plunge pools and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. More conveniences in all rooms include: - Bathrooms with designer toiletries and hairdryers - 65-inch flat-screen TVs with premium channels - Furnished balconies or patios, wardrobes/cupboards and daily housekeeping ### Awards and affiliations Conrad Tulum Riviera Maya is listed in the 2022 Condé Nast Traveller Hot List. ## Similar properties ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/e2306cdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,949 reviews £318 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=70502006&PinnedHotelID=70502006&HadPinnedHotel=true®ionId=-1&adults=2) ![Down duvets, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/17000000/16180000/16173300/16173295/9f20a54c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 989 reviews £440 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=16173295&PinnedHotelID=16173295&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/996b3643.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,002 reviews £441 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=10489505&PinnedHotelID=10489505&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/18000000/17460000/17456900/17456830/392b930f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.8 Good 1,002 reviews £250 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=17456830&PinnedHotelID=17456830&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2060000/2057800/2057731/3c6a643a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,619 reviews £373 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=2057731&PinnedHotelID=2057731&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1590000/1580500/1580487/c4c4c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.6 Excellent 427 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=1580487&PinnedHotelID=1580487&HadPinnedHotel=true®ionId=-1&adults=2) ![Kayaking](https://images.trvl-media.com/lodging/1000000/870000/870000/869980/4d68738c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Luxury Akumal - All Inclusive Akumal - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,147 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=869980&PinnedHotelID=869980&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 242 reviews £376 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) ![8 restaurants, breakfast, lunch, dinner served; 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Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) Property Registration Number 009-007-007445/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ## Frequently asked questions ### Does Conrad Tulum Riviera Maya have a pool? ### How much does it cost to stay at Conrad Tulum Riviera Maya? ### Is Conrad Tulum Riviera Maya pet-friendly? ### How much is parking at Conrad Tulum Riviera Maya? ### What time is check-in at Conrad Tulum Riviera Maya? ### What time is check-out at Conrad Tulum Riviera Maya? ### Where is Conrad Tulum Riviera Maya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Conrad Tulum Riviera Maya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 209 8 - Good 32 6 - Okay 18 4 - Poor 10 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Sandeep 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful resort, service is unparalleled and great restaurants ##### Sandeep Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Patrick 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and polite helpful staff. Very enjoyable and relaxing resort ![](https://a.travel-assets.com/ugc/hotel-reviews/0bb08b1a-16f3-4493-94b5-d73be628beab-1760935043081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrick Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Jennifer Lee 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks. ![](https://a.travel-assets.com/ugc/hotel-reviews/70b799cc-c87e-4d93-af08-325bddf14755-1758459366192.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08413ea2-c186-46eb-a2f8-cc7a647713e5-1758459491724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b98ff847-9919-490c-ad99-b83894a10d6e-1758459488050.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7faa5079-1868-4820-81e9-bd3f11a50e65-1758459488806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Lee Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Juan 24 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to relax and spend some days with the family ##### Juan Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Christine 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best service , beautiful jungle trail to room, beautiful pool ##### Christine Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jossie 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at. ##### Jossie Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Giulliana 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is amazing and service is excellent! ##### Giulliana Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Eric 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely gorgeous property, wonderful staff and great food options. Treat yourself to this exceptional experience!! ##### Eric Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 18 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Can't wait to come back It was perfect - and the staff was warm and wonderful ##### Verified traveller Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Michael 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Five-star luxury, excellent staff and service, all you need is on site ##### Michael Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Anderson 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Time away from the Cold I truly enjoyed my stay at the Conrad. The staff were incredible and it was their hard work and engagement that made the experience so great. ##### Anderson Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Jennifer 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such an amazing resort with super friendly staff! ##### Jennifer Stayed 4 nights in Jun 2024 ### 8/10 Good #### Joseph 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, location - good food and service. broken hot tubs and slow towel service. ##### Joseph Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Clarissa 2 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was beautiful, and the staff was amazing!!! ##### Clarissa Stayed 5 nights in Jul 2023 ### 8/10 Good #### Stewart 5 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort Place was great… never had a any hot water in rooms or jacuzzis… ##### Stewart Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Adina 27 Jan 2024 Liked: Amenities Booked our babymoon here and everything was perfect. Very clean property, attentive staff and great food. Will definitely come back! ##### Adina Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Ariel 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was wonderful and friendly. A good mix of food options. And the resort was beautiful. The design of resort is perfect for pictures. ##### Ariel Stayed 3 nights in Jun 2024 ### 8/10 Good #### Aria 21 Mar 2025 Liked: Cleanliness, staff & service, amenities The architecture was amazing. The restaurants and food offerings were good (reservations were hard to come by when they were empty). Beautiful pools and beachfront. Staff was cordial and polite. Prices for items on menus vs. charges varied, issues with the toilet and sink in the room required fixing. It seemed like a new property trying to get their bearings. But for the location, food and atmosphere, I'd go back in a heartbeat. ##### Aria Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Dharmesh 24 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff & service, especially at the Ultramar bar! Thanks so much to the amazing hotel staff for a memorable stay! ##### Dharmesh Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Yamile 30 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If I can describe this property in one word, it will be “Majestic” everything about this location is amazing. Next time I’m in Tulum, I’ll be sure to return to this location. ##### Yamile Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Dangill 23 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is amazing. I could stay here forever. Sofia at the front desk made our stay comfortable and memorable. She truly made out vacation awesome ##### Dangill Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Jorge 10 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property , amazing staff, but food and drinks are really expensive ##### Jorge Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Stephen 1 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb hotel We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future. ![](https://a.travel-assets.com/ugc/hotel-reviews/65CC64F13BE5F3D82D03B3A30244B0077D0410241740796740973.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/652B1C13742CEBDF776293A95E64A44EFF35C5781740796744446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24CC93BC5FFD63DA5E83373128A874FBD76A9B451740796744876.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C2DEBCA4A38B6407260CD5F50C3DF3AE3394AB951740796745482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephen Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Monica Sandy 26 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was spectacular! Had a great private beach that you’re able to see fish and even stingrays! But best of all all the employees there made us feel very welcome and were super nice and helpful throughout the whole stay. I would definitely recommend going there and we had an amazing anniversary celebration ##### Monica Sandy Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Carrine 28 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Meticulously maintained, aesthetically gorgeous, and the best staff ever- the anticipated needs and wants and we were so impressed. Would highly recommend to families or couples ##### Carrine Stayed 6 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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