Title: Conrad Tulum Riviera Maya Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Conrad Tulum Riviera Maya Beachfront resort with 7 restaurants and 3 outdoor pools ![Exterior](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/27ecca94.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/71dee318.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c5c487b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/b7748b8a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Conrad Tulum Riviera Maya, near Akumal Beach, offers a luxury family retreat. Enjoy drinks at beach bars or visit the spa for a manicure, pedicure, or massage. Multiple dining venues and attentive staff create memorable experiences at this well-appointed hotel. 9.2 Wonderful ## Popular amenities - - - - Bar - Gym - Laundry £340 includes taxes & fees 5 Nov - 6 Nov ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Partial Ocean View Guestroom with King Bed 8.8 Excellent 6 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Separate bedroom Pillow-top bed - 506 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Ocean View (Governors Suite) ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Private plunge pool Private indoor hot tub Air conditioning Connecting rooms available Dining table - 1561 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c9c1ed2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View Guestroom with King Bed 9.2 Wonderful 7 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Separate bedroom Pillow-top bed - 506 sq ft - 1 bedroom - Resort view - Sleeps 2 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Guestroom with King Bed 10.0 Exceptional 3 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Separate bedroom Pillow-top bed - 506 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/12fb560c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll-in Shower) 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - 506 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Bedroom ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Private plunge pool Private indoor hot tub Air conditioning Connecting rooms available Fridge - 2002 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Partial Ocean View Guestroom w/ 2 Queen Beds 10.0 Exceptional 3 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Separate bedroom Pillow-top bed - 506 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Queen Beds ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/00406324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View Guestroom with 2 Queen Beds 10.0 Exceptional 13 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Separate bedroom Pillow-top bed - 506 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Guestroom with 2 Queen Beds 8.6 Excellent 7 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Separate bedroom Pillow-top bed - 506 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains 2 bedrooms Pillow-top bed - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - Ocean view - Sleeps 4 - 2 Queen Beds ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - Ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Separate bedroom Pillow-top bed - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Partial Ocean View (Ceiba) 9.0 Wonderful 2 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - Partial ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/00406324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Partial Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - Partial ocean view - Sleeps 4 - 2 Queen Beds ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c9c1ed2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Ceiba Tropical View) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Separate bedroom Pillow-top bed - 1 bedroom - Resort view - Sleeps 3 - 1 King Bed ## You may also like Ad ![9 restaurants, lunch, dinner served; Asian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,977 reviews £232 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=096da43b-5330-4d1e-b2af-3c0c4affcef9&top_cur=GBP) Ad ![Room, Oceanfront | Premium bedding, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/e46fb27b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.35879%2C-87.33779&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oxBXyeCUiu2Fy1BPoeoEzgVTgrA=) Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774 #### What's nearby - Dolphinaris Tulum - 10 min walk - 0.6 miles - Riviera Maya Golf Club - 19 min walk - 1.0 mile - Xcacel Beach - 5 min drive - 2.7 miles - Akumal Beach - 6 min drive - 4.4 miles - Xel-Há Park - 7 min drive - 4.7 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 75 min drive #### Restaurants - ‪Bahia Principe Grand Coba - ‬3 min drive - ‪Restaurante Yucatan - ‬4 min drive - ‪Yum Buffet - ‬5 min drive - ‪Katok - ‬6 min drive - ‪Restaurant Kukulkan - ‬4 min drive ## About this property ### Conrad Tulum Riviera Maya Luxury family-friendly resort near Akumal Beach 3 beach bars, a swim-up bar and a poolside bar are just a few of the amenities provided at Conrad Tulum Riviera Maya. Active travellers can enjoy amenities, such as cycling and fitness classes, at this resort. Indulge in a deep-tissue massage, a body wrap and a facial at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, shopping on-site and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area. Additional perks include: - 3 outdoor pools along with sunloungers, pool umbrellas and a swim-up bar - Free valet parking - Bike hire, express check-out and express check-in - Supervised childcare (surcharge), a reception hall and a computer station - Guest reviews give top marks for the helpful staff Room features All 349 rooms offer comforts, such as private plunge pools and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. More conveniences in all rooms include: - Bathrooms with designer toiletries and hairdryers - 65-inch flat-screen TVs with premium channels - Furnished balconies or patios, wardrobes/cupboards and daily housekeeping ### Awards and affiliations Conrad Tulum Riviera Maya is listed in the 2022 Condé Nast Traveller Hot List. ## Similar properties ![9 restaurants, lunch, dinner served; Asian cuisine ](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/1baccd6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,977 reviews £232 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=70502006&PinnedHotelID=70502006&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/17000000/16180000/16173300/16173295/b056280f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unico Hotel Riviera Maya - 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All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,580 reviews £296 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2057731&PinnedHotelID=2057731&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/18000000/17460000/17456900/17456830/392b930f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,000 reviews £233 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=17456830&PinnedHotelID=17456830&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1590000/1580500/1580487/c4c4c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - 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Breakfast included 9.0 Wonderful 1,011 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=8717087&PinnedHotelID=8717087&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/880000/870800/870784/3560dceb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Grand Tulum - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.4 Very good 1,428 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=870784&PinnedHotelID=870784&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102050000/102049400/102049375/32ceb494.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BESPOKE, member of Small Luxury Hotels Tulum - Pool - Kitchen - Parking included - Free WiFi 9.6 Exceptional 30 reviews £250 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=102049375&PinnedHotelID=102049375&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered valet parking on site ### Food and drink - 2 bars/lounges - 3 beach bars - 7 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Autor - Mexican - Kengai - Asian - Maratea - Mediterranean - Ukai - Japanese - Ultramar ### Things to do - 24-hour gym - 3 outdoor pools - Bicycle rentals - Billiards/pool table - Fitness classes - Free children's club - Full-service spa - Shopping - Yoga classes ### Family friendly - 3 outdoor pools - Babysitting (surcharge) - Free children's club - Private plunge pool - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - Computer station - Conference centre (50,000 square foot of space) ### Outdoors - Beach towels - Beach umbrellas - On a private beach - On the bay - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 13 treatment rooms - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot tub - Manicures/pedicures - Outdoor treatment areas - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Handrails in stairways (89 centimetre high) - Lever door handles - Lift (110 centimetre wide door) - Low-height electrical sockets in bathroom - Phone accessibility kit - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible public bathroom - Wheelchair-accessible spa - Wheelchairs on site ### More - 11 buildings - 3 floors - Ballroom - Banquet hall - Built in 2021 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 65-inch flat-screen TV with premium satellite channels - MP3 dock - Pay films - Private plunge pool ### Food and drink - Espresso maker - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Free local calls - Laptop-compatible safe - Mobile key entry - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ## Frequently asked questions ### Does Conrad Tulum Riviera Maya have a pool? > Yes, this property has 3 outdoor pools. ### How much does it cost to stay at Conrad Tulum Riviera Maya? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Conrad Tulum Riviera Maya on 5 Nov 2025 start from £340.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Conrad Tulum Riviera Maya pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Conrad Tulum Riviera Maya? > Valet parking is free at this property. ### What time is check-in at Conrad Tulum Riviera Maya? > Check-in begins at 3:00 PM. ### What time is check-out at Conrad Tulum Riviera Maya? > Checkout is at noon. ### Where is Conrad Tulum Riviera Maya located? > Nestled on the beach, this Tulum resort is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacelito Beach are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Conrad Tulum Riviera Maya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 208 8 - Good 31 6 - Okay 18 4 - Poor 10 2 - Terrible 9 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.4/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Patrick 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and polite helpful staff. Very enjoyable and relaxing resort ![](https://a.travel-assets.com/ugc/hotel-reviews/0bb08b1a-16f3-4493-94b5-d73be628beab-1760935043081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrick Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Alex 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pools, restaurant options, and staff was amazing! ##### Alex Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### AARON 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay overall. No complaints! ##### AARON Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Jennifer Lee 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks. ![](https://a.travel-assets.com/ugc/hotel-reviews/70b799cc-c87e-4d93-af08-325bddf14755-1758459366192.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08413ea2-c186-46eb-a2f8-cc7a647713e5-1758459491724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b98ff847-9919-490c-ad99-b83894a10d6e-1758459488050.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7faa5079-1868-4820-81e9-bd3f11a50e65-1758459488806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Lee Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Corie 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff -- courteous, kind and attentive; very thoughtful with extra touches like birthday celebrations, towels, drinks and sunblock; shoutout to Andres and also the staff at Kengai and Arborlea for exceptional service. ![](https://a.travel-assets.com/ugc/hotel-reviews/a359af7d-82a4-4c9c-9792-2afb2da305a6-1755022604726.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/17418334-74fb-4646-ab7d-c96855b316a1-1755022616327.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6a38594-e083-40eb-b345-ea37efb21ce6-1755022616720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Corie Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sergio 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities I didnt know what service was till i got here. They treat you like royalty. ##### Sergio Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Dennis 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon. ##### Dennis Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Christine 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best service , beautiful jungle trail to room, beautiful pool ##### Christine Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jossie 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at. ##### Jossie Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Giulliana 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is amazing and service is excellent! ##### Giulliana Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Juan 24 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to relax and spend some days with the family ##### Juan Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Kyle 17 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conrad Tulum is a little slice of heaven! We will be recommending this hotel to friends and family. ##### Kyle Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Varun 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing property ##### Varun Stayed 5 nights in Mar 2025 ### 8/10 Good #### Diana 17 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort ##### Diana Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller 18 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Can't wait to come back It was perfect - and the staff was warm and wonderful ##### Verified traveller Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Michael 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Five-star luxury, excellent staff and service, all you need is on site ##### Michael Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Anderson 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Time away from the Cold I truly enjoyed my stay at the Conrad. The staff were incredible and it was their hard work and engagement that made the experience so great. ##### Anderson Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Angela K 22 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second stay at the property and it was excellent! ##### Angela K Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Angela 23 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property and wonderful staff! ##### Angela Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Alex 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Alex Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### emmett t 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it!! ##### emmett t Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jacqueline 27 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place! ##### Jacqueline Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Jordan 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property and very attentive staff ##### Jordan Stayed 3 nights in Jul 2024 ### 8/10 Good #### Joseph 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, location - good food and service. broken hot tubs and slow towel service. ##### Joseph Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jennifer 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such an amazing resort with super friendly staff! ##### Jennifer Stayed 4 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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