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"Love this hotel and the location. Rooms could definitely do with having a mini fridge in them."

"Good location"

"The room not clean . Restrooms slippery."

"I have stayed twice before and had beautiful stays in lovely, fresh feeling rooms. However, this time my room was on a heavily used corridor which created a lot of noise and through traffic. The room felt tired, dark and sadly overlooked an internal courtyard/rooftop which just wasn't pleasant. The WiFi was temperamental with some of my devices. The shower this morning was far too hot, even on the coolest setting, it was release a suitable temperature but then suddenly change to an alarmingly hot temperature without moving the dial. Breakfast was fine but some of the hot buffet food was cold. I have stayed three times now but sadly would probably not return again, it is time to explore other options which is a shame as I am often here for work. "

"The room was clean and adequate, beds were singles and not comfortable, breakfast was as expected!"

"Convenience, it’s in Airport T5"

"Breakfast was excellent - room was basic but clean - handy for seeing London"

"This was my second time staying at this hotel for a convention. The lobby, ba,r and restaurant were perfectly fine. The staff was fantastic as always, including and especially the housekeepers. I skipped breakfast this time because during my previous day, I was not impressed with the breakfast. The eggs basically look like they came from a powder. And the coffee was subpar. However, these are simply the opinions of one individual. My room was well appointed, included a little refrigerator, and iron and ironing board, and was perfectly spacious for a single individual. The windows were well insulated. However, there was a lot of noise coming from the hallway. Unfortunately, there’s not a whole lot that can be done about this. Overall, I’m more than satisfied with this hotel. "

"Blooms was great. Staff was excellent."