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"It’s was a little nosy during the night as the walls maybe a little thin and you can hear everything from the next room. Apart from that it’s a lovely hotel with an outstanding spa facilities. "

"Hotel great. The pub style restaurant run by a franchisee was very poor in our opinions. The baked Camembert was supposed to come with toast but came with bread so we had to get them to bring toast by which point the cheese was cold. The mains were mediocre in presentation and taste. A true disappointment in foods. "

"Great facilities, good location.. could do with more chairs around the swimming pool."

"Lovely stay. Ideal location and very friendly staff."

"Really good stay right in the centre of Cheltenham."

"A bit tired in places but very clean with very friendly staff and a great breakfast. For staying close to Cadburys World with breakfast and parking included I don't think you can find anything better."

"The room was, cozy, comfortable, and beautiful decorated. Close to everything. Breakfasts were fantastic. We recommend the White Swan to every one."

"I always enjoy staying here. It's very comfy and safe and the staff are very pleasant. I liked using the spa - recommend arriving early as there are only really two full length swim lanes. The breakfast is lovely - lots of choice and relaxed. It's great that poached eggs are provided without needing to ask (again, get there early). I use the bath, and it's so good to have that option. I'd a little trouble with the hot water and on/off controls (though I worked it out, almost - not without some panic once when water refused to stop flowing.) You'll need to check there are accessibly available products for those not standing in the shower - again, just ask. Also check the hairdryer - if not as powerful as you like, they have others. The Perspex shower door was a real nuisance - I collided with it a few times (unnecessary for bath users but still swinging around). My telephone was also disconnected but I used an outside line."

"The hotel is at the motorway service station but it is surprisingly quiet for the location. The hotel is a little dated but the room was very clean and comfortable and the staff were very friendly and helpful. Staying for one night on the way to the Malvern Show it worked perfectly for us."