Compare and book 5 Star hotels in Long Beach, New York

"Only negative thing was the elevators. Be prepared to wait 10-15 minutes for one "

"The quality of service, has deteriorated considerably especially in front desk. The restaurant service was never good in this hotel, starting from the two lady hosts in the morning, waiters who are far from caring, absolutely indifferent and unhappy people waiters ( one time they brought me another food, something I did not order ). On the other hand, they have an impeccable house keeping service. The hotel, rooms, location all are very very good. "

"Property was great; room was very nice & clean staff was good other than front door (didn’t offer to open door or help with bags). Area is pretty gross but that’s not hotels fault "

"Location was amazing "

"Staff and service was very good "

"Loved it! "

"Second time staying ~ recommend "

"No complaints about this One at all. Amazing place. All the way from the valet parking to the lobby staff room service they were all very professional and went above and beyond to make sure we felt welcomed and satisfied. Thank you. "

"Gorgeous, green = saving water, recycling, etc LOVE the decor. free loaner umbrella that wasn't the giant one. Close to lots of great food. cool area. GREAT service. only negative was $$$$"

"We had some issues with one staff member being Rude and sometimes lack of communication between staff I asked or requested services that were either ignored or lost in communication. Been a good customer have to think about returning "

"Amazing roof top bar and pool. "

"Absolutely lovely in every way! I would highly recommend!"

"For the price, I'm not sure you could get a better deal in NYC. We go every year and usually stay at the Mandarin by Columbus Circle or the Bowery in Soho. This place is a fraction of the price for a very safe, white glove service, massive rooms with multiple areas to get ready. Can't beat it. Will stay again and again. "

"This hotel is beautiful and the staff is very accommodating."

"Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!"

"We chose the St.Regis for its famous lobby and bar and classic charm. We were not told until just before our arrival that the lobby was being renovated and off limits and the bar and restaurant were closed. We understand those are being modernized and the beautiful rooms will also be modernized. Exactly what we do not want, so we will not return."

"Only two words for the Carlyle: THE BEST."

"Awesome hotel"

"The room was perfect, clean, comfortable, spacious. Service was excellent. Pool was very nice. The downside was the restaurant. Both meals (mine and my daughters') were subpar. I sent my raw shrimp cocktail back and was told the chef said was "normal" (It was raw and inedible, unlike the countless shrimp cocktails I have eaten throughout my life) and was not offered a refund. The child's meal was supposed to come with chips and a drink but we received only a plate of pasta and nothing else (for...

"it was beautiful"