Title: The Towers at Lotte New York Palace Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4195208&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Towers at Lotte New York Palace Travelers find a perfect Manhattan retreat at The Towers at Lotte New York Palace, where spa treatments rejuvenate and iconic landmarks wait just steps away ## Photo gallery for The Towers at Lotte New York Palace ![Lobby lounge - The Towers at Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/w1695h1110x0y0-bfb02104.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7e765909-4fda-43b0-b155-9b7412c04690-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds - The Towers at Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/5f77844a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds - The Towers at Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/efe28c30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - The Towers at Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/33a20dba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Towers at Lotte New York Palace in Manhattan offers a peaceful garden and an on-site restaurant for breakfast and lunch. Guests can enjoy coffee, shop, or book spa treatments without leaving this boutique hotel, balancing city access with genuine comfort. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £788 includes taxes & fees 19 Mar - 20 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 9 - Mar 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 10 - Mar 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 19 of 19 rooms ### View all photos for Executive Suite, 1 King Bed with Sofa bed, Tower ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/09130fa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed with Sofa bed, Tower 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Fridge Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - City view - 655 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Luxury Room, 2 Queen Beds, Tower ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 2 Queen Beds, Tower 10.0 Exceptional 16 reviews ### Highlights Air conditioning Connecting rooms available Fridge Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - City view - 465 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Luxury Room, 1 King Bed, Tower ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/8292c9d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Tower 7.6 Good 9 reviews ### Highlights Air conditioning Connecting rooms available Fridge Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - City view - 465 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed with Sofa bed, Corner (Towers) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/22785041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Corner (Towers) ### Highlights Separate dining area Air conditioning Connecting rooms available Kitchenette Fridge Dishwasher Plasma TV Hypo-allergenic bedding - City view - 1206 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 Bedroom, Tower (King) ![42-inch plasma TV with cable channels, TV, video game console](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/99d695fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Bedroom, Tower (King) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Fridge Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - City view - 1065 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Tower ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/1fcb0a83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Tower ### Highlights Separate dining area Air conditioning Connecting rooms available Kitchen Fridge Dishwasher Plasma TV Hypo-allergenic bedding - City view - 2500 sq ft - 3 bedrooms - Sleeps 3 - 1 King Bed ### View all photos for Suite (Metropolitan) ![Suite (Metropolitan) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/723eb474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Metropolitan) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Fridge Dishwasher Plasma TV - City view - 2500 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Royal Suite ![Royal Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/723e629a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Fridge Dishwasher Plasma TV - City view - 3600 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Queen Beds ### View all photos for Suite (Champagne Triplex) ![Suite (Champagne Triplex) | Living area | 42-inch plasma TV with cable channels, TV, video game console](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/003e5fda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Champagne Triplex) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Fridge Dishwasher Plasma TV - City view - 5000 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Queen Beds ### View all photos for Executive Suite, Tower ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/3d0e3340.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Tower ### Highlights Separate sitting area Air conditioning Connecting rooms available Fridge Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - City view - 655 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds, Tower ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Tower ### Highlights Air conditioning Connecting rooms available Fridge Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - City view - 465 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Luxury Room, 1 King Bed, Tower ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/8292c9d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Tower ### Highlights Air conditioning Connecting rooms available Fridge Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - City view - 465 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Bedrooms, Corner (Towers) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Corner (Towers) 10.0 Exceptional 1 review ### Highlights Separate dining area Air conditioning Connecting rooms available Kitchenette Fridge Dishwasher Plasma TV Hypo-allergenic bedding - City view - 1675 sq ft - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 King Bed ### View all photos for Suite, Multiple Beds, Corner (with Pantry, Towers) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/22785041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Corner (with Pantry, Towers) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Fridge Dishwasher Plasma TV - City view - 1210 sq ft - 1 bedroom - Sleeps 3 - 1 Double Sofa Bed and 1 King Bed ### View all photos for Penthouse, Tower (Triplex) ![Penthouse, Tower (Triplex) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/ad10062d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, Tower (Triplex) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Fridge Dishwasher Plasma TV - City view - 5000 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Suite (Jewel Triplex) ![Suite (Jewel Triplex) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/12df94fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Jewel Triplex) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Fridge Dishwasher Plasma TV - City view - 5000 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Queen Beds ### View all photos for Suite, Multiple Beds, Tower (Sky View) ![View from room](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/d3ddab6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Tower (Sky View) ### Highlights Air conditioning Connecting rooms available Kitchen Fridge Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - City view - 3000 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Suite, Multiple Beds, Tower (Sky View) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/160cdf38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Tower (Sky View) ### Highlights Air conditioning Connecting rooms available Kitchen Fridge Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - City view - 3500 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Queen Beds ### View all photos for Executive Studio Suite, 2 Queen Beds, Tower ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite, 2 Queen Beds, Tower ### Highlights Air conditioning Connecting rooms available Fridge Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-The-Towers-At-Lotte-New-York-Palace.h4195208.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-The-Towers-At-Lotte-New-York-Palace.h4195208.Hotel-Information) ## About the area Located in Manhattan, a neighbourhood in New York, The Towers at Lotte New York Palace is in the entertainment district and near a metro station. Manhattan Cruise Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Center and American Museum of Natural History. Travelling with kids? Make time for DreamWorks Water Park, or head to an event or a match at Madison Square Garden. [Visit our New York travel guide](https://www.expedia.co.uk/New-York.dx178293) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.75804%2C-73.97536&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xLz6CTW56e0XJTWJDQBoJSb6tSU=) 455 Madison Avenue, New York, NY, 10022 ### What's nearby - ![5th Avenue which includes street scenes and a city](https://images.trvl-media.com/place/6141747/13f0dbc3-073a-48e7-b553-3d43abd55635.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) 5th Avenue 1 min walk \- 0.0 miles - ![Rockefeller Center](https://images.trvl-media.com/place/502076/95920105-ade5-4842-982e-64df4898f074.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rockefeller Center 2 min walk \- 0.1 miles - ![St. Patrick\'s Cathedral](https://images.trvl-media.com/place/502084/82095b20-10a1-4338-b1d0-002a4c333464.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Patrick's Cathedral 2 min walk \- 0.1 miles - ![Grand Central Terminal which includes cbd, night scenes and heritage architecture](https://images.trvl-media.com/place/6064535/523d78ba-b47f-4343-a805-fb2b0d208577.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Grand Central Terminal 9 min walk \- 0.5 miles - ![Times Square featuring a skyscraper, city views and a city](https://images.trvl-media.com/place/502080/ba1463c8-9bb1-4699-95b4-495107edd8f3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Times Square 10 min walk \- 0.6 miles ### Getting around - 5 Av.-53 St. Station 3 min walk - Grand Central - 42 St. Station 9 min walk - LaGuardia Airport (LGA) 34 min drive ### Restaurants - Toasties 1 min walk - Mangia 2 min walk - Inside Park at St Bart's 2 min walk - Cha CHA Matcha 1 min walk - Trouble's Trust 1 min walk ## About this property ### The Towers at Lotte New York Palace Luxury boutique hotel near 5th Avenue A short walk from Grand Central Terminal and Rockefeller Center, The Towers at Lotte New York Palace provides shopping on-site, a coffee shop/cafe and a garden. Treat yourself to spa services, such as a massage, a facial or a body treatment. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Full breakfast (surcharge), a free local area shuttle and valet parking (surcharge) - Smoke-free property, tour/ticket information and a ballroom - A porter/bellboy, a lift and meeting rooms - Guest reviews give top marks for the helpful staff Room features All 176 rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. 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Health club - Shopping ### Family friendly - DVD player - Free area shuttle - In-room babysitting - In-room refrigerator - Laundry facilities - Microwave on request - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Newspapers in lobby ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden ### Spa - Aromatherapy - Body scrubs - Facials - In-room massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Phone accessibility kit - Stair-free path to entrance - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible spa ### More - Ballroom - Banquet hall - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch plasma TV with premium cable channels - DVD player - IPod dock - Pay films - Video game console ### Food and drink - Dishwasher - Limited room service - Microwave on request - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 2 AM Contactless check-in and check-out are available Late check-in subject to availability ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Up to 11 kg per pet ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 100.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Utility fee: USD 28.69 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person - Valet parking fee: USD 110 per day - Pet fee: USD 150 per pet, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 100.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Towers New York Palace Towers Palace Towers Palace Hotel Towers Palace Hotel New York Towers Lotte New York Palace Hotel Towers Lotte Palace Hotel Towers Lotte New York Palace Towers Lotte Palace The Towers At Lotte York York The Towers at Lotte New York Palace Hotel The Towers at Lotte New York Palace New York The Towers at Lotte New York Palace Hotel New York ## Frequently asked questions ### Is The Towers at Lotte New York Palace pet-friendly? ### How much does it cost to stay at The Towers at Lotte New York Palace? ### How much is parking at The Towers at Lotte New York Palace? ### What time is check-in at The Towers at Lotte New York Palace? ### What time is check-out at The Towers at Lotte New York Palace? ### Where is The Towers at Lotte New York Palace located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Towers at Lotte New York Palace Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 476 8 - Good 100 6 - Okay 42 4 - Poor 18 2 - Terrible 19 ## Reviews ### 8/10 Good #### Majdi 21 Jan 2026 Liked: Property conditions & facilities Close to major shopping and multiple dining options ##### Majdi Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Jonathan 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel great location ##### Jonathan Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Deana 19 Oct 2025 Liked: Room comfort The location is what makes this hotel great, as well as the beds and water pressure. Otherwise, our room had a mildew smell first day and the surfaces were not clean. We waited for our room to be ready and the elevator experience in the towers makes it unfavorable vs. desired over their other rooms. To be suggested as a luxury experience is a stretch. But the view is truly gorgeous. ##### Deana Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Kip 9 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is always a GREAT place for Christmas time. Best service, location and accommodations. ##### Kip Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Shirley 30 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay, staff are very helpful throughout our stay ##### Shirley Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Fariba 20 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it was a very nice and large room with excellent service and location was fantastic. ##### Fariba Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Edda 28 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the incredible location I had a wonderful experience, want to come back ##### Edda Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Richard 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is great here, and surprisingly quiet given the location. ##### Richard Stayed 3 nights in Sep 2024 ### 8/10 Good #### Jon 12 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Smart hotel superbly located ##### Jon Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### David 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Midtown and Best Overall Hotel in Manhattan! Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back. ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### Danielle 8 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Such beautiful decor and views, generous room size and friendly professional service ##### Danielle Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Jeanne 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff ##### Jeanne Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Radoslaw 12 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is very unique. Beautiful historic place. ##### Radoslaw Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Jill 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again. ##### Jill Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Ryan 26 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff were great. ##### Ryan Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Julia 22 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC! ##### Julia Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Patricia 2 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from our room was spectacular. ##### Patricia Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Liangping 6 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from the room is great, overseeing the St. Patrick’s Church. ##### Liangping Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Heather Sexe 1 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Loved the Lotte towers! Great location, large room! ##### Heather Sexe Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Latarsha Batiste 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was extremely pleasant ##### Latarsha Batiste Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Christine 28 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved staying here ! Great service, everyone was so friendly and really accommodating to all my needs especially for my kids ! Highly recommend ! ##### Christine Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Stephanie 1 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed here many times and it is always amazing. The staff is the best and always greets you with a smile. Clean rooms, comfortable beds, fabulous location. Love it - we will be back! ##### Stephanie Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### George T 22 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location and great price point. Beautiful hotel …my second time there. Love it. ##### George T Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Vanessa 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4\. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!! ##### Vanessa Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Paul 7 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing hotel, rooms in tower was beautiful with suberb view over NY ##### Paul Stayed 4 nights in Nov 2023 ### Expedia's Latest Trends ### Hotels > - [John Hotel](https://www.expedia.co.uk/New-York-Hotels-John-Hotel.h19175691.Hotel-Information) > - [Quality Inn JFK Airport Rockaway Blvd](https://www.expedia.co.uk/New-York-Hotels-OYO-Hotel-JFK-Airport.h803243.Hotel-Information) > - [Hampton Inn & Suites Yonkers - Westchester](https://www.expedia.co.uk/White-Plains-Hotels-Hampton-Inn-Suites-Yonkers-Westchester.h15730982.Hotel-Information) > - [JFK Airport](https://www.expedia.co.uk/New-York-Hotels-Crowne-Plaza-JFK-Airport-New-York-City.h1169532.Hotel-Information) > - [TWA Hotel at JFK Airport](https://www.expedia.co.uk/New-York-Hotels-TWA-Hotel.h49304196.Hotel-Information) > - [Hotels near York St. John University](https://www.expedia.co.uk/York-St-John-University-Hotels.0-l6270585-0.Travel-Guide-Filter-Hotels) > - [Hyatt Place New York/Yonkers](https://www.expedia.co.uk/White-Plains-Hotels-Hyatt-Place-New-YorkYonkers.h10232108.Hotel-Information) > - [The Reform Club](https://www.expedia.co.uk/Amagansett-Hotels-The-Reform-Club.h91702124.Hotel-Information) > - [Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels.d179898.Travel-Guide-Hotels) > - [Royal Regency Hotel](https://www.expedia.co.uk/White-Plains-Hotels-Royal-Regency-Hotel.h40814.Hotel-Information) > - [The Boro Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Boro-Hotel.h9711478.Hotel-Information) > - [Hampton Inn NY-JFK](https://www.expedia.co.uk/New-York-Hotels-Hampton-Inn-NY-JFK-Jamaica-Queens.h798778.Hotel-Information) > - [The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton](https://www.expedia.co.uk/Rochester-Hotels-The-Strathallan-Rochester-Hotel-Spa-A-DoubleTree-By-Hilton.h24098.Hotel-Information) > - [Hotels in Lancashire](https://www.expedia.co.uk/Destinations-In-Lancashire.d6046220.Hotel-Destinations) > - [The Richardson Hotel](https://www.expedia.co.uk/Buffalo-Hotels-Hotel-Henry-Urban-Resort.h18136290.Hotel-Information) > - [Holiday Inn Express & Suites Woodside LaGuardia Airport by IHG](https://www.expedia.co.uk/New-York-Hotels-Holiday-Inn-Express-Suites-Woodside-Queens-NYC.h58131140.Hotel-Information) > - [Starlight Hotel](https://www.expedia.co.uk/New-York-Hotels-Starlight-Hote.h100049385.Hotel-Information) > - [Hotel 21 Nyc](https://www.expedia.co.uk/New-York-Hotels-HOTEL-21-NYC.h66792126.Hotel-Information) > - [Hotels near Shell Bay Beach](https://www.expedia.co.uk/Shell-Bay-Beach-Hotels.0-l6092137-0.Travel-Guide-Filter-Hotels) > - [Residence Inn by Marriott New York JFK Airport](https://www.expedia.co.uk/Jamaica-Hotels-Residence-Inn-By-Marriott-New-York-JFK-Airport.h56542753.Hotel-Information) > - [The Adelphi Hotel](https://www.expedia.co.uk/Saratoga-Springs-Hotels-The-Adelphi-Hotel.h19126052.Hotel-Information) > - [Ly New York Hotel](https://www.expedia.co.uk/New-York-Hotels-Ly-New-York-Hotel.h101289650.Hotel-Information) ### Flights > - [Flights from Newcastle-upon-Tyne (NCL) to Ho Chi Minh City (SGN)](https://www.expedia.co.uk/lp/flights/ncl/sgn/newcastle-to-ho-chi-minh-city) ### Cars ### Packages ### General ---