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"Our rooms were very clean and the staff did a great job each day. "

"Absolute rudest staff of any hotel we’ve ever stayed at. Hotel charged extra fees, while Expedia said all fees included in price. Beware: Hotel did not tell us that we couldn’t use credit for breakfast on day we left. Instead we had to pay more out of pocket for crappy breakfast. Staff charged to hold baggage while we awaited for them to assign room. Room had disgusting mold/mildew smell. This hotel isn’t 4 stars. They nickel and dime you worse than pick-pockets who assault tourist. Do yourself a favor, stay anywhere else!"

"Check in was easy, staff was friendly! Rooms a good size, AC worked great. Great location "

"Good value new Grand Central"

"Stayed here for 4 night with family. The price and location were good. Near Times Square and subways. Many restaurants on the block and coffee shop across the street. Rooms were spacious for NYC. Rooms were clean but there was a musty smell in the bathrooms. Not all rooms have a fridge. Staff were pleasant and there was a sitting area off the lobby. Our rooms had no view. 2 elevators, one was very small. Overall, nice stay. "

"Staff was excellent. Breakfast was overpriced at $45 per person for a breakfast buffet? Elevators for such a large hotel were very good."

"Great location! Staff friendly and service is excellent. We received Kixby water bottles at check in to use in their convenience room where you have access to water dispensers and coffee 24/7. Would definitely stay again. "

"Good breakfast "

"We had a wonderful visit at this nostalgic hotel. The staff was excellent. Fantastic location."