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Refinery Hotel

5.0 star property
Luxury New York hotel in Manhattan with bars

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Refinery Hotel

Terrace/patio
Exterior
Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down duvets, minibar
Property amenity
Designer toiletries, hair dryer, dressing gowns, towels
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is £324
includes taxes & fees
17 Nov - 18 Nov
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Atelier Executive Suite

Atelier Executive Suite | Frette Italian sheets, premium bedding, down duvets, minibar

Atelier Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Rooftop terrace
The Knickerbocker Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1275)
The price is £308
includes taxes & fees
17 Nov - 18 Nov
The Knickerbocker Hotel

About the area

Map
63 W 38th St, New York, New York, NY, 10018

What's nearby

  • Broadway - 5 min walk
  • Times Square - 6 min walk
  • Empire State Building - 7 min walk
  • Grand Central Terminal - 11 min walk
  • Madison Square Garden - 12 min walk

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 22 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Paris Baguette - ‬2 min walk
  • ‪Byrant Market - ‬1 min walk
  • ‪Chick-fil-A - ‬2 min walk

About this property

Refinery Hotel

Luxury hotel near 5th Avenue
A short walk from Bryant Park and Empire State Building, Refinery Hotel provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site American cuisine restaurant, Parker and Quinn, offers breakfast, lunch and dinner. Guests can also expect to find 2 bars and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, smoke-free property and ATM/banking services
  • A front desk safe, a 24-hour front desk and tour/ticket information
  • Guest reviews speak highly of the dining options, helpful staff and location
Room features
All 197 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Family friendly

  • Free cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self-parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Is Refinery Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Refinery Hotel?

As of 22 Oct 2024, prices found for a 1-night stay for 2 adults at Refinery Hotel on 17 Nov 2024 start from £324.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Refinery Hotel?

Self-parking is available for USD 72 per day.

What time is check-in at Refinery Hotel?

Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Refinery Hotel?

Checkout is at noon.

Where is Refinery Hotel located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Herald Square, 5th Avenue, and Bryant Park. Broadway and Times Square are also within 10 minutes. 42 St. - Bryant Pk. Station is only a 2-minute walk and 34 St. Station (Herald Square) is 3 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1002 reviews" "
Rating 8 - Good. 199 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Safe, clean, great location.
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the 4th time we have stayed here but got nothing special - noticed the guy checking in next to me got a complementary upgrade. Also parking is outrageous
Stayed 1 night in Sep 2024

4/10 Poor

Joachim, Cranford

Stayed 2 nights in Aug 2024

10/10 Excellent

Leila, irvine

Stayed 7 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We were able to walk pretty much to every place we needed to. Also, subway stations all around the area. Hotel was great! Spacious rooms, very clean, great customer service and beat roof top!
Stayed 7 nights in Jul 2024

10/10 Excellent

Samer, OAKVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with most hotels in NYC noise can be a bit of a factor, but otherwise my go to hotel when in Midtown NY.
Stayed 1 night in Jul 2024

2/10 Terrible

Laura, Elmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Alcides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean modern and centric property, easy and walkable to many attractions
Stayed 2 nights in Sep 2024

10/10 Excellent

ALESSANDRO DI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars service
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa, San Francisco

Stayed 5 nights in Aug 2024

10/10 Excellent

Baruch, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Fantastic rooftop bar. Staff are gracious, helpful, and so pleasant.
Stayed 1 night in Sep 2024

6/10 Okay

Subin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 10 nights in Aug 2024

6/10 Okay

sarah

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Venus

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for a lot of out of town guests. The rooftop was a perfect place to visit and enjoy the city from above!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nabeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and tidy. Room sizes are probably what you’d expect in New York, with great decor and bathroom decor and amenities being particularly good. Staff were very polite (as one would expect for a 5 star). And the property has good views from the rooftop though we were only able to see them during the daytime as there was a private function taking place the prior night and we were only staying one day for the weekend. All in all a great experience at a boutique property that was marginally more expensive than some of the chain hotels (4 star)
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay at the Refinery. The only thing I would have liked is for guests to be able to take a coffee up to the Rooftop bar in the morning.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lisa, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Refinery, thank you for maintaining general excellence
Stayed 1 night in Aug 2024

4/10 Poor

Niall

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very disappointed. We were excited to try this hotel for the first time as we visit NYC frequently. After checking in, we were told the the rooftop bar and restaurant would be unavailable for our stay. They didn't tell us in advance or before we checked in. So, our plans to meet friends and have dinner on the rooftop were cancelled. We wouldn't have stayed had we known.. They were sneaky in not telling us. The gym is a closet with a tiny window. If a nice gym is important, this place is not for you. The downstairs restaurant was very nice and the food was good. Recommended. The room was a little tired and very dark. Our sink leaked on the floor each time it was used. But the room was acceptable, just not impressive.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Refinery for 10 nights as a family of 3. The room was spacious, clean, and safe. We don’t typically ask a lot of our hotel stays and didn’t this time, however, the staff at the hotel checked on us frequently to ask if there was anything they could do for us. The location is great if you want to be in midtown, not in Times Square…but close enough to walk to it. I would recommend the hotel to others looking for a similar stay.
Stayed 10 nights in Aug 2024

6/10 Okay

azhand, Waban

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We did not receive any VIP treatment. Also the couch in the room was so dirty with stains. The staff was nice and covered our parking and room tax, but it was definitely not a 5 star experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with great staff in a great location! We already made plans to return in the fall.
Stayed 2 nights in Jul 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sumeet Dhul and wife Sonia and Daughter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, some attentive staff such as Morgan/Lucy. Resort fees high for value received plus rooftop is managed by separate company to the hotel which shows in their complacent service and attitude
Stayed 7 nights in Jul 2024

General hotel information

Reasons to Book
Spacious Rooms & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0