COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Refinery Hotel

Photo gallery for Refinery Hotel

Featured image
Frette Italian sheets, premium bedding, down duvets, minibar
Frette Italian sheets, premium bedding, down duvets, minibar
Frette Italian sheets, premium bedding, down duvets, minibar
Frette Italian sheets, premium bedding, down duvets, minibar

Overview of Refinery Hotel

VIP Access

Refinery Hotel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
63 W 38th St, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square6 min walk
  • Popular LocationEmpire State Building8 min walk
  • Popular LocationBroadway9 min walk
  • AirportNew York, NY (LGA-LaGuardia)24 min drive

Choose dates to view prices

About this area

New York

Located in New York's Midtown neighbourhood, Refinery Hotel is near a metro station. 5th Avenue and Macy's are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Madame Tussauds Wax Museum and Central Park Zoo. Check out an event or a game at Madison Square Garden, and consider making time for American Museum of Natural History, a top attraction not to be missed. Guests appreciate the hotel's central location.

What's nearby

  • 5th Avenue - 2 min walk
  • Bryant Park - 3 min walk
  • Times Square - 6 min walk
  • Empire State Building - 8 min walk
  • Broadway - 9 min walk

Getting around

  • New York W 32nd St. Station - 7 min walk
  • 42 St. - Bryant Pk. Station - 3 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • Parker and Quinn — 1 min walk
  • Winnies — 1 min walk
  • Parker & Quinn - 2 min walk
  • The Kati Roll Company - 2 min walk
  • Keens Steakhouse - 3 min walk

About this property

Refinery Hotel

Luxury New York hotel in Midtown, walk to 5th Avenue
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a rooftop terrace and valet parking. All 197 rooms offer comforts such as Frette Italian sheets and down comforters, plus in-room free WiFi and LCD TVs with cable channels. Guests will also find iPod docking stations, minibars and room service.
Refinery Hotel offers 197 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 72.00 per night)

Food and drink

  • Full breakfast available for a fee daily: USD 20-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Cots/infant beds (surcharge)
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Down duvet
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats welcome
1 per room (up to 40 lbs/18 kg)
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 20.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness centre access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
  • Valet parking fee: USD 72.00 per night
  • Pet deposit: USD 150 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 702 out of 1041 reviews
5 - Excellent 67%
Rating 4 - Good. 215 out of 1041 reviews
4 - Good 21%
Rating 3 - Okay. 77 out of 1041 reviews
3 - Okay 7%
Rating 2 - Poor. 28 out of 1041 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 1041 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, Great Room and near all.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean, room big enough. Bathroom was good, great shower. Beds are too soft so if you are sharing the bed you will not get a great night sleep. Location is OK. The elevators are the only thing I did not liked at all. Only two elevators and there was always a big wait since one was used for the rooftop restaurant which was always packed.
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with group
Liked: Cleanliness, amenities
Rooftop was nice.
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with family
Disliked: Amenities
Rooms are run down and not clean. Amenities are closed. No room service, even though the web site does not mention any of it.
Stayed 2 nights in Jul 2021