Compare and book 4 Star hotels in Winterbourne Bassett, Swindon

"Staff were all very friendly and attentive. Room was lovely and very good value for money. Hotel pool area needs an update but good for the kids. Bathroom in room needs a really good clean - grime around bath/shower. Shower had barely any power. The complimentary toiletries were not replinished when we arrived, which is very disappointing and a lack of attention to detail. "

"Pool and spa were brilliant good for kids not too busy and nice areas to relax. Staff were really helpful at breakfast especially with the kids. It would have been nice to have a vegetarian sausages on the menu. Reception staff were amazing check in and checkout really efficient. Overall highly recommend and we would defo come back "

"The hotel is near alot of businesses for food, shopping, and entertainment. Yet, it is dated and the lighting is dark to not show how wore down it is. Old is not an issue but dated and rundown us different. You have to pay extra for every selling point they offer. So for aĺl that unless you're set on swimming in a busy pool etc. then not worth it. The good thing is the location and the room was not freezing like most hotels. The staff were responsive. "

"Centralised temperature control was broken and staff failed to address the issue in 2 consecutive nights. Rooms were heated through centralised system and there was no maintenance staff to fix it and thermostats in the rooms were disabled, it wasn’t possible to control room temperature and opening windows led to major motorway (M4) noise in the room. This led to very uncomfortable and sleepless nights for entire family!!! "

"Was expecting spa use"

"No fuss check in, friendly staff, and conveniently located near shops and bus stations."

"Nice hotel. Very good restaurant and excellent staff."

"Beautiful accommodation. Helpful obliging staff. Car perfectly safe. Upgraded room view over the river "

"Nice hotel with some nice touches but little changes have been made since our last stay such as no complimentary biscuits in room. Also taken away the complimentary Kings Ginger liqueur. Rooms could be better furnished many don't have wardrobes. "