Winterbourne Bassett Holidays from £420

Kitchen clean and well equipped, good condition, modern. Parking was simple to access and secure. Had to call as problem with key box lock code, but was assisted promptly and politely by Louise. 5*

The room is good and of a reasonably high standard. There are however two major challenges. The room was on the top floor which from the car park is three flights of stairs. A lot when you’re carrying several large bags and clothes for a wedding. The second big issue is the hall lights on a sensitive room sensor. There is no way to switch this off or lights off. The lights are very bright. This means you cannot leave bedroom door open at night which is difficult when it’s warm. As there’s no air conditioning this would be a major issue in hot weather. It also means trips to the bathroom at night are major issue in waking people up. As a result I would NOT recommend this room to friends and colleagues for these reasons Sorry guys but the room is excellent but the light issue is a major problem

Communication was excellent. Easy to access with information provided. Room was immaculate. Has everything you need and the bed was really comfortable. Would stay again as felt so relaxing.

Excellent location, very convenient to have plenty of parking on site, extremely clean and well maintained room and excellent breakfast with great choices available

The room was roomy and comfy, but there were some dusty spots on the surfaces in both the bedroom and bathroom. The cleaning staff could definitely use some more care . I was a little startled to find something curly and hairy on the bathroom counter when I checked in , but it turned out to be just an old eyelash. Additionally, the bath towels were old and stiff. On the positive side, breakfast was very good, with plenty of hot and cold, sweet and savory options to suit everyone’s preferences.