Chennai hotels

We had a plane to catch on Sat Jan 23 (Netaji's birthday!) from Chennai to Washington. We planned to stay Fri night at the hotel. However, a snow storm resulted in our flight being cancelled. We requested the hotel to move our reservation to Mon or Tue. But they did not. So, we lost 100% of our prepaid room rate. We have stayed at the Trident multiple times. Although Trident went by the book regarding free room cancellations, it was disappointing that, as returning customers, we had no advantage even when extraordinary circumstances, like an act of Nature, arrive after the free cancellation deadline passes. In contrast, on a different occasion, we got a 20% discount at Taj Coromandel (Chennai) when, by the book, Taj didn't have to do it. Was Taj's ability to be nimble a product of the Tatas' long and rich history in business that stretches back to the dawn of India's freedom?

This is value for money hotel with all the facilities similar to Anerican Chain but at a lower price. Staff r exceptionally helpful. Breakfast spread is acceptable. Shower head is reasonable but not large and water force can be improved. Bed is comfortable but the room is a tad bit small. However, value proposition is unbeatable.

The staff were very helping and the stay was pleasant

Really enjoyed the buffet food with it's wide variety

Comfortable stay nice ambience and good hotel faciloties.

We arrived and were pleasantly greeted. The breakfasts and meals were among the best we had on our trip away, great value and beautifully presented.

Good, well connected to the city, value for money deals

Best pick for associates going to US visa interview

Everything about the hotel was superb. The welcome, the friendliness of the staff, the food, the room, the location. Very happy with the hotel, will definitely come back and in Chennai, for me and my family, it is the Coromandel.