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I enjoyed the stay here and i will visit again but there is one problem that really bothered me, "Water Bottles". We ordered 5 1 litre water bottles to the room using room service. Every thing was nice but the cost is too much for the type of water bottles they have given us, we can find them any ...
The location of the hotel is very convenient, being close to Nungambakam, Greams Road, etc. It used to have a great pastry shop called "Biscotti, which is now closed. Unfortunately, couldn't get pastries/ cakes to celebrate a relative's birthday and had to go out to get something, which was a shame ...
The stay was excellent. The staff is outstanding. I have to commend the cleaning crew for doing an outstanding job and anticipating customer needs. A special thank you to Vidhya and Surendran. The breakfast buffet is outstanding. The dining room staff including the sous chef and chef were great.
The hotel staff were very courteous and helpful. We felt very much at home and were pleased with quick responses when we called the Reception office. The room service was beyond par. We specially appreciate the staff in the restaurant, who took special care to meet our requirements.
Cyclone Vardha had done some damage. However, soon [not soon enough re WiFi, TV] the hotel recovered. Unfortunately the hot water in my room was cold and did not work even after "repairs". Eventually, I was moved to a different room which was satisfactory except for a much poorer view, but everything ...
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