Title: The Westin Chennai Velachery Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5924662&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Westin Chennai Velachery Travelers can rejuvenate with professional reflexology treatments or lounge beside the inviting outdoor pool with comfortable sun loungers at this Chennai retreat ## Photo gallery for The Westin Chennai Velachery ![Room, 2 Single Beds | Outdoor pool | Outdoor pool, open 6 AM to 9:00 PM, pool loungers - The Westin Chennai Velachery (Chennai)](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/0bcf5be8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/94daa091-c39b-4a61-b33b-b9ce908ac31c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Lobby sitting area - The Westin Chennai Velachery (Chennai)](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/fc14388a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; international cuisine - The Westin Chennai Velachery (Chennai)](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/76174abe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; international cuisine - The Westin Chennai Velachery (Chennai)](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/dbc3aebd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westin Chennai Velachery is an urban sanctuary with a coffee shop, nightclub, and five distinct restaurants. Guests love the tranquil garden, welcoming lobby with fireplace, and 24/7 health club offering yoga classes. The helpful staff consistently earns praise from visitors. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Air-conditioning £120 includes taxes & fees 27 Feb - 28 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Room, 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/46ea50e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.6 Exceptional 7 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillow-top bed - 420 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Single Beds ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/cf55ad4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillow-top bed - 420 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Room, 1 King Bed, Pool View ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/46ea50e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View 8.0 Very good 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Premium bedding - 419 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Single Beds, Pool View ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/cf55ad4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Pool View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Premium bedding - 419 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Executive Room, 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/46ea50e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillow-top bed - 420 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 2 Single Beds ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/cf55ad4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillow-top bed - 420 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Executive Studio Suite, 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/cedc9806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite, 1 King Bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillow-top bed - 560 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/1d76b231.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Premium bedding - 840 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/04c50f36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Premium bedding - 1259 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/24000000/23970000/23966600/23966586/ac82d187_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Mahabalipuram Resort & Convention Center Paiyanur - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChennai-Hotels-The-Westin-Chennai-Velachery.h5924662.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChennai-Hotels-The-Westin-Chennai-Velachery.h5924662.Hotel-Information) ## About the area Located in Guindy, a neighbourhood in Chennai, The Westin Chennai Velachery is in a shopping district and near the airport. Phoenix Market City and DLF Downtown Chennai are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Beach. Indian Institute of Technology Madras and Guindy Race Course are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Chennai travel guide](https://www.expedia.co.uk/Chennai.dx181449) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C12.98934%2C80.22082&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=giDWqnWJiTdLjPxIM-oa1pg0hsY=) 154, Velachery Main Road, Velachery, Chennai, Tamil Nadu, 600042 ### What's nearby - ![Herd of Indian spotted deer, Chital, grazing in an open ground at Guindy National Park, India](https://images.trvl-media.com/place/6186029/686daf3b-5e6a-438c-a3d2-cc1c30cacd20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Guindy National Park 14 min drive \- 2.1 miles - Phoenix Market City 6 min walk \- 0.4 miles - Indian Institute of Technology Madras 7 min walk \- 0.4 miles - Guindy Race Course 7 min drive \- 1.4 miles - Raj Bhavan 11 min drive \- 2.1 miles ### Getting around - Chennai Velachery Station 3 min drive - Saidapet Metro Station 7 min drive - Chennai International Airport (MAA) 25 min drive ### Restaurants - Seasonal Tastes | The Westin Chennai Velachery 2 min walk - Mehta Chaat House 7 min walk - VB World - Namma Veedu Vasanta Bhavan 2 min walk - Geetham Restaurant 8 min walk - Subway 9 min walk ## About this property ### The Westin Chennai Velachery Luxury hotel near Phoenix Market City Located close to Indian Institute of Technology Madras and Guindy Race Course, The Westin Chennai Velachery provides a nightclub, an airport shuttle and a terrace. Treat yourself to reflexology, a massage or a body wrap at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; The Westin Chennai Velachery also has a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. In addition to a bar and a 24-hour business centre, guests can connect to free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). You'll also enjoy perks such as: - An outdoor pool, along with sunloungers - Free self-parking - Limo/town car service, full breakfast (surcharge) and an electric car charging station - Express check-out, express check-in and babysitting (surcharge) - Guest reviews give top marks for the helpful staff Room features All 215 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. More amenities include: - Pillowtop mattresses, rollaway/extra beds (surcharge) and cots/infant beds (surcharge) - Bathrooms with spring water baths and rainfall showers - 42-inch HDTVs with streaming services and premium channels - Recycling, electric kettles and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/6000000/5100000/5098500/5098424/ccbd6551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Chennai Guindy - Pool - Spa - Pet-friendly - Kids’ pool 9.4 Exceptional 523 reviews £91 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=5098424&PinnedHotelID=5098424&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean views](https://images.trvl-media.com/lodging/5000000/4800000/4791400/4791355/w2877h3836x3y4-66bf0a25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Leela Palace Chennai Mylapore Tiruvallikk - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 897 reviews £151 includes taxes & fees 27 Feb - 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Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 680 reviews £94 includes taxes & fees 14 Mar - 15 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=1598912&PinnedHotelID=1598912&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5924662,5098424,4791355,4942760,3819553) ## Property amenities ### Internet - Available in all rooms: WiFi (surcharge) - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Limo/town car service - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily full breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,200 per person - 5 restaurants - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Daily Treats - Madras Kitchen Company - Seasonal Tastes - Sunset Grill - Willows ### Things to do - 24-hour health club - Fitness classes - Full-service spa - Nightclub - Outdoor pool - Steam room - Yoga classes ### Family friendly - Babysitting (surcharge) - Cot (surcharge) - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - Computer station - Conference centre (12,648 square foot of space) - Meeting rooms ### Outdoors - Barbecue grill - Pool loungers - Terrace ### Full-service spa - 4 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Front entrance ramp - Grab bar in shower (140 centimetre high) - Grab bar near toilet (92 centimetre high) - Handrails in stairways (100 centimetre high) - Lever door handles - Lift (89 centimetre wide door) - Raised toilet seat (92 centimetre high) - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Cot (surcharge) - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Partially-open bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Spring water bathtub - Towels provided ### Entertainment - 42-inch LCD TV with premium satellite channels - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Phone - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Early check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for INR 1500.0 per night. Cots (infant beds) are available for INR 0.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately INR 1200 per person - Fee for in-room wireless Internet: INR 00 per stay (rates may vary) - Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 4) - Crib (infant bed) fee: INR 0.0 per night - Rollaway bed fee: INR 1500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Google Pay and MobilePay This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available This property uses solar energy Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply Guests under 16 years old are not allowed in the swimming pool or health club ### Property is also known as Chennai Velachery Chennai Westin Velachery Velachery Westin Westin Chennai Westin Chennai Velachery Westin Velachery Westin Velachery Chennai Westin Velachery Hotel Westin Velachery Hotel Chennai Westin Chennai Velachery Hotel The Westin Chennai Velachery Hotel The Westin Chennai Velachery Chennai The Westin Chennai Velachery Hotel Chennai ## Frequently asked questions ### Does The Westin Chennai Velachery have a pool? ### How much does it cost to stay at The Westin Chennai Velachery? ### Is The Westin Chennai Velachery pet-friendly? ### How much is parking at The Westin Chennai Velachery? ### What time is check-in at The Westin Chennai Velachery? ### What time is check-out at The Westin Chennai Velachery? ### Does The Westin Chennai Velachery provide a shuttle to the airport? ### Where is The Westin Chennai Velachery located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Westin Chennai Velachery Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 196 8 - Good 79 6 - Okay 11 4 - Poor 10 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Kumar 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room with no mosquitoes. Amenities are very good. Excellent food for all meals (breakfast & dinner). Friendly & helpful staff. ##### Kumar Stayed 5 nights in Jan 2026 ### 8/10 Good #### Pushpavaly 3 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stay was good .. staff are very knowledgeable and helpful.. My 3rd year stay at Westin.. ##### Pushpavaly Stayed 1 night in Oct 2025 ### 10/10 Excellent #### George 17 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service is also the very best. whether it be at checkin or at the restaurant. ##### George Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Carlos 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent option Very nice hotel to stay, rooms, facilities, all is very good. ##### Carlos Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Tanza Dwi Jaka 27 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very helpful staff. Excellent experience ##### Tanza Dwi Jaka Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Carlos 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent option Very friendly environment, excellent attention during check in and very good breakfast ##### Carlos Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Yogesh 2 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Descent Hotel for business All comfortable stay, helpful staff, good food options ##### Yogesh Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Carlos 21 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent choice will come back It’s conveniently located, closed to Phoenix mall , good options for walking and staff very friendly ##### Carlos Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Gopinath 30 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Restaurant options and close by to the mall ##### Gopinath Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Nathan 6 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hospitality was wonderful along with comfort and convenience. Especially, the relationship manager Ashwini assisted me during my stay entire stay with excellent hospitality. ##### Nathan Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Rani 29 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service executive Shreya Sen who was assigned to make our stay pleasant at the property was very helpful and readily available whenever we needed her services. My family and I had a very enjoyable and pleasant stay at the hotel. Will stay there again when we visit Chennai the next time. ##### Rani Stayed 4 nights in Dec 2023 ### 6/10 Okay #### Michelle 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Husband is gluten intolerant the chef (Darwen?) went out of his way to help my husband choose his food and even cooked him rice especially and offered to cook him a curry as well. His service was incredible! ##### Michelle Stayed 1 night in Jan 2025 ### 4/10 Poor #### Shalay 2 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Paid for breakfast and they made us pay again I have booked a couple of groups here and have paid for breakfast ahead of time. The Westin says I haven't paid for breakfast and makes my guest pay again. They say it is hotels.com not booking with them correctly but either way they should make it right when I show them the booking that is already paid says breakfast included. ##### Shalay Stayed 1 night in Jan 2025 ### 8/10 Good #### Sherry 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Musty and damp room The hotel was very nice and easy to reach from the airport. The only problem was that the room smelled of dampness so much that it gave me a headache and I had to leave the room because I wasn't feeling well. I asked for a dehumidifier and they sent an air purifier which made it a little better. I was able to stay in the room but be sure to ask for a room that does not have a dampness issue. ##### Sherry Stayed 2 nights in Dec 2024 ### 4/10 Poor #### MAHESH 22 Jul 2024 Disliked: Cleanliness, room comfort #### LOTS OF SCOPE FOR IMPROVEMENT The staffs at the Reception, breakfast restaurant, and the Phoenix Mall shuttle service were friendly. However, the stay was completely destroyed during my stay on 19th and 20th July (till afternoon) because of dirty water coming in the taps for about 3 hours because of some problems (19th July). The following morning I realized leakage in the toilet shower tap that made the floor full of water and risky to step on. The hotel could not do much and were trying to arrange for repair. However, we had to get ready to go to the airport and we were really worried about other things including packing. I have taken photos of the bathroom to avoid any dispute later. The only consolation we had was the free drop-off at the airport, but this inconvenience on the last days of our stay puts us off to recommend or stay in Westin any more. It is supposed to be a 5-star hotel, but we were feeling let down because of the high price we paid for our stay. In comparison, our one-night stay at Ramada by Wyndham during 16-17 July was very good and this hotel is 10 times better than Westin. Unlike Courtyard by Marriott at Agra, Uttar Pradesh, India, where we get nice fragrance of flowers in the living space, we used to get the smell of fish-frying from the open kitchen in the open areas of Westin (another Marriott chain hotel). We discussed this issue with the Chef also, who was kindly meeting people to get their opinions. The road outside the hotel is a disaster and always noisy. ##### MAHESH Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Ramesh 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful facility in an excellent location if you want to shop around ##### Ramesh Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Jamie 23 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Beautiful and relaxing stay only 4 miles from the beach. ##### Jamie Stayed 6 nights in Jan 2023 ### 10/10 Excellent #### Brian 13 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic hotel with a great service crew ##### Brian Stayed 3 nights in May 2023 ### 8/10 Good #### Praveen SagayaRaj 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property right in the heart of chennai. ##### Praveen SagayaRaj Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Mark 4 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very accommodating good service. ##### Mark Stayed 1 night in Feb 2023 ### 10/10 Excellent #### KOTHANDARAM 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### KOTHANDARAM Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Dr Catherine 25 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff . They went the extra mile to make us welcome ##### Dr Catherine Stayed 1 night in May 2023 ### 10/10 Excellent #### Ramaswamy 20 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Atmosphere is good. ##### Ramaswamy Stayed 1 night in Nov 2022 ### 10/10 Excellent #### David 24 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A cool stay in a hot city I have stayed in this hotel in the past. It is always very comfortable and the service is pleasant and efficient. Excellent A/C (very important in Chennai during May), and excellent breakfast buffet. ##### David Stayed 11 nights in May 2023 ### 10/10 Excellent #### Leela Srivatsava 2 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly front desk people. 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