Title: Sterling Ooty Fern Hill Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sterling Ooty Fern Hill Travelers find a peaceful mountain escape where they can sip coffee surrounded by natural beauty or unwind in the steam room after a day of exploring ## Photo gallery for Sterling Ooty Fern Hill ![Front of property – evening/night - Sterling Ooty Fern Hill (Ootacamund)](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/a8d6939d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Valley View Premier Room with Balcony | Iron/ironing board, free WiFi, bed sheets, wheelchair access - Sterling Ooty Fern Hill (Ootacamund)](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/e05fe8cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Sterling Ooty Fern Hill (Ootacamund)](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/546d84f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![43-inch LED TV with cable channels - Sterling Ooty Fern Hill (Ootacamund)](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/15365214.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Sterling Ooty Fern Hill (Ootacamund)](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/daf833b2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sterling Ooty Fern Hill offers a quiet mountain retreat with free full breakfast. Guests can stroll through the garden, enjoy coffee at the on-site cafe, or relax on the terrace with mountain views. End your day perfectly with a steam room session. ## Reviews 7.0 Good ## Popular amenities - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Business services £30 includes taxes & fees 3 Feb - 4 Feb ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=981028&PinnedHotelID=981028&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Classic Room ![Iron/ironing board, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/145da440.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Heating LED TV 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels Wardrobe - 220 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Valley View Premier Room ![Iron/ironing board, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/145da440.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Valley View Premier Room 8.0 Very good 2 reviews ### Highlights Heating LED TV 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels Wardrobe - 250 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Privilege Suite ![Privilege Suite | Iron/ironing board, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/e3019342.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Suite ### Highlights Separate dining area Separate sitting area Heating LED TV Separate bedroom 2 bathrooms Private bathroom Free bottled water - 409 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Valley View Premier Room with Balcony ![Valley View Premier Room with Balcony | Iron/ironing board, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/e05fe8cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Valley View Premier Room with Balcony ### Highlights Heating LED TV 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels Wardrobe - Sleeps 3 - 1 King Bed ### View all photos for Valley View Privilege Suite With Balcony ![Valley View Privilege Suite With Balcony | Iron/ironing board, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/f885681c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Valley View Privilege Suite With Balcony ### Highlights Heating LED TV Separate bedroom 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for 2 Bed room Family Suite ![Iron/ironing board, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/862df73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bed room Family Suite ### Highlights Heating LED TV 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels Wardrobe - 620 sq ft - Sleeps 6 - 1 King Bed OR 1 Queen Bed ### View all photos for 2 Bed room Family Suite with valley view ![Iron/ironing board, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/1000000/990000/981100/981028/862df73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bed room Family Suite with valley view ### Highlights Heating LED TV 2 bathrooms Private bathroom Free bottled water Coffee/tea maker Cable channels Wardrobe - Sleeps 6 - 2 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOoty-Hotels-Sterling-Ooty-Fern-Hill.h981028.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOoty-Hotels-Sterling-Ooty-Fern-Hill.h981028.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C11.39192%2C76.69583&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=REOe8Uy18R1SJtqon88dQ-i7YZI=) 73, Kungah House Road, Fern Hill, Ootacamund, Tamil Nadu, 643004 #### What's nearby - Lady Canning's Seat \- 6 min walk \- 0.4 miles - Second World War Memorial Pillar \- 6 min walk \- 0.4 miles - Ooty Rose Garden \- 16 min walk \- 0.9 miles - Mudumalai National Park \- 16 min walk \- 0.9 miles - Ooty Lake \- 19 min walk \- 1.0 mile #### Getting around - Ooty Lovedale Station - 8 min drive - Coimbatore (CJB) - 173 min drive #### Restaurants - ‪Shinkows Chinese Restaurant - ‬6 min drive - ‪Fernhill Royale Palace - ‬3 min drive - ‪Little Earth Cafe - ‬6 min drive - ‪Fortune Hotel Sullivan Court - ‬6 min drive - ‪Sree Lakshmi Illam - ‬5 min drive ## About this property ### Sterling Ooty Fern Hill Upscale hotel located in Fern Hill An airport shuttle, a terrace and a coffee shop/cafe are just a few of the amenities provided at Sterling Ooty Fern Hill. For some rest and relaxation, visit the steam room. In addition to a garden and a playground, guests can connect to free in-room WiFi. Other perks include: - Free self-parking and valet parking - A round-trip airport shuttle (surcharge), a banquet hall and barbecues - A gift shop, multilingual staff and a reception hall Room features All 175 rooms boast comforts such as 24-hour room service, as well as perks such as free WiFi and free bottled water. More amenities include: - 2 bathrooms with baths or showers and free toiletries - 43-inch LED TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and heating ## Similar properties ![Reception hall](https://images.trvl-media.com/lodging/5000000/4220000/4218400/4218323/4426800c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sterling Ooty Elk Hill Kandal - Spa - Parking included - Free Wi-Fi - Restaurant 7.0 Good 51 reviews £44 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=4218323&PinnedHotelID=4218323&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2810000/2807000/2806930/266c95b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group Ootacamund - Spa - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 99 reviews £58 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2806930&PinnedHotelID=2806930&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/200000/197900/197807/1b5bf58d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gem Park Ooty Ootacamund - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.4 Good 54 reviews £48 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=197807&PinnedHotelID=197807&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/530000/526400/526339/6fd28f04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Savoy - IHCL SeleQtions Ootacamund - Spa - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 89 reviews £154 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=526339&PinnedHotelID=526339&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/4000000/3880000/3877500/3877404/a7210c60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WelcomHeritage Fernhills Royal Palace Ootacamund - Parking included - Restaurant - Games room - Business services 7.0 Good 12 reviews £97 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=3877404&PinnedHotelID=3877404&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/190000/182900/182836/aab42d3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gateway Coonoor Coonoor - Parking included - Free Wi-Fi - Restaurant - Gym 9.0 Wonderful 71 reviews £146 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=182836&PinnedHotelID=182836&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/77000000/76770000/76769700/76769641/5fdff15e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yantra Resort Ooty Ootacamund - Parking included - Free Wi-Fi - Restaurant - Breakfast available 9.0 Wonderful 4 reviews £30 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=76769641&PinnedHotelID=76769641&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2940000/2936600/2936592/668db4a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sinclairs Retreat Ooty Ootacamund - Breakfast included - Parking included - Free Wi-Fi - Restaurant 6.4 75 reviews £50 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2936592&PinnedHotelID=2936592&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite, Mountain View | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111730000/111727800/111727762/e071f981.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Virgin Valley Ootacamund - Parking included - Free Wi-Fi - Breakfast available - Room service 10 Exceptional 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=111727762&PinnedHotelID=111727762&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Room | Free WiFi](https://images.trvl-media.com/lodging/111000000/110830000/110822200/110822143/11f9d4f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BouganVilla Fern Hill - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 3 reviews £33 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=110822143&PinnedHotelID=110822143&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Arcade/game room - Archery - Billiards/pool table - Playground - Steam room ### Family friendly - Arcade/game room - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Lockers - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Barbecue grill - Garden - In the mountains - Picnic area - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 3 floors - Ballroom - Banquet hall - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - 2 private bathrooms - Bathtub or shower - Free toiletries - Slippers - Towels provided ### Entertainment - 43-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Heating - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 7:00 PM Contactless check-in and check-out are available Minimum check-in age - 16 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of INR 2360 per pet, per night Welcoming dogs only 2 total (up to 30 kg per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: INR 2360 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Fernhill Sterling Fernhill Sterling Ooty Ooty Fernhill Sterling Ooty Sterling Fernhill Sterling Fernhill Sterling Fernhill Hotel Sterling Fernhill Hotel Ooty Fern Hill Sterling Holidays RESORT Sterling Ooty Fernhill Sterling Fernhill Ooty Hotel Sterling Fernhill Hotel Ootacamund Fern Hill Sterling Holidays Sterling Fern Hill Hotel Ooty Fern Hill Sterling Holidays RESORT Ooty Fern Hill Sterling Holidays Sterling Ooty Fern Hill Hotel Sterling Ooty Fern Hill Ootacamund Sterling Ooty Fern Hill Hotel Ootacamund ## Frequently asked questions ### Is Sterling Ooty Fern Hill pet-friendly? ### How much does it cost to stay at Sterling Ooty Fern Hill? ### How much is parking at Sterling Ooty Fern Hill? ### What time is check-in at Sterling Ooty Fern Hill? ### What time is check-out at Sterling Ooty Fern Hill? ### Does Sterling Ooty Fern Hill provide a shuttle to the airport? ### Where is Sterling Ooty Fern Hill located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sterling Ooty Fern Hill Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.0 Location ### 7.2 Staff & service ### 7.4 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 17 8 - Good 22 6 - Okay 12 4 - Poor 11 2 - Terrible 7 ## Reviews ### 6/10 Okay #### Neha 6 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Food was overpriced and not worth the money, I spent 2800 per person for dinner and still got very bad food. Disappointed w.r.t. food and its pricing. ##### Neha Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### theja 11 Feb 2024 Excellent Service ##### theja Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### RONAK B 30 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent. ##### RONAK B Stayed 2 nights in Jan 2022 ### 6/10 Okay #### Yagnesh 7 Dec 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet. ##### Yagnesh ### 4/10 Poor #### Hemanth 29 Nov 2022 Disliked: Property conditions & facilities #### Average stay experience The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either. ##### Hemanth Stayed 1 night in Nov 2022 ### 6/10 Okay #### Deepti 24 Apr 2023 Liked: Cleanliness, staff & service, amenities Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money ##### Deepti Stayed 2 nights in Apr 2023 ### 2/10 Terrible #### Himani 18 Mar 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice. ##### Himani Stayed 1 night in Mar 2024 ### 6/10 Okay #### Aseem 25 Oct 2022 Disliked: Staff & service, room comfort #### A mixed bag of good, bad and ugly The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay. ##### Aseem Stayed 2 nights in Oct 2022 ### 2/10 Terrible #### Deepak 29 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday. ##### Deepak Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Rohini 9 Jun 2022 Disliked: Cleanliness, staff & service Dinner buffet is too crowded. Delay in response of staff for anything. ##### Rohini Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Neha 12 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### very Nice Property Proverty is very Nice and hospitality is very good ##### Neha Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Sampath 16 Oct 2021 Liked: Staff & service Disliked: Amenities, property conditions & facilities Absolutely horrible horrible access routes to this hotel. Pick any other place. ##### Sampath Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### nilesh 17 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location ##### nilesh Stayed 1 night in Feb 2020 ### 4/10 Poor #### Verified traveller 23 Aug 2019 Liked: Staff & service Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out. Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky. Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 4/10 Poor #### Verified traveller 28 Dec 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant ##### Verified traveller Stayed 4 nights in Dec 2018 ### 4/10 Poor #### Gaurav 25 Dec 2018 Liked: Property conditions & facilities Disliked: Staff & service, room comfort The stay was not comfortable at all. 1\. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff. 2\. Got the TV working after multiple complaints. 3\. Request for room heater was fulfilled after full 24 hrs of request 4\. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock ##### Gaurav Stayed 2 nights in Dec 2018 ### 8/10 Good #### Verified traveller 24 Dec 2018 Liked: Staff & service Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy ##### Verified traveller Stayed 2 nights in Dec 2018 ### 8/10 Good #### ARINDAM 14 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family visit Great stay ##### ARINDAM Stayed 2 nights in Nov 2018 ### 6/10 Okay #### Davinder 17 Apr 2017 Liked: Cleanliness Disliked: Property conditions & facilities #### Crowded Ooty Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination. Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days. ##### Davinder ### 4/10 Poor #### Ken 6 Apr 2017 Disliked: Property conditions & facilities #### Disappointed. Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress ##### Ken ### 6/10 Okay #### Praveen, Chennai, India 28 Mar 2017 Liked: Staff & service Disliked: Cleanliness #### Average Hotel Experience A very average stay to sum it up. Property - A very nice property far removed from the bustle of the city. Just about the only plus I must say. Rooms - Rooms are of decent size with good views. But upon checking-in I was told that the Hotel does not provide any toiletries. When I requested for Soaps, Shampoos etc., I was told to use the Shower gel instead. They finally provided me with the items after a lot of haggling. Also, special mention is to be made regarding the soiled and dirty linen/towels that they provided even after repeated complaints. Dining & Restaurant - The quality of food is below par. The breakfast buffet is barely passable and there aren't a lot of options to go A la carte even at dinner time. The dishes are inconsistent. Stayed there for a week and I ordered mutton dishes(Indian) on most of the days and at times I was served a different dish on different days even though I ordered the exact same Mutton Masala. It was also amusing to be told by different waiters that mutton was unavailable on some occasions. They would somehow oblige to check with the chef after I inform them that I did have mutton the previous day. Then there are the live counters that have people apologizing that they would try to make a dosa when you ask for one. Wonder why inexperienced chefs are preparing food that they aren't comfortable with. Service was commendable though and a few of the waiters like Radhakrishnan, Ramesh provided excellent service. ##### Praveen ### 8/10 Good #### Verified traveller 29 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I would have been happy to give a 5 star! An excellent property and I think it is one of the best locations in Ooty. Hotel staff are courteous. I would have been very happy to give a 5 start to this hotel. But, they need to improve in their house keeping and check the room appliances throughly before allotting it to the guest. The toilet flush went bad twice, the room heater stopped working on the first day. Yes, the staff attended to those complaints. But, on holiday, who would like to register complaints early in the morning that the flush stopped working, that too twice within a period of 4 days!? In spite of this, I liked the place very much, its location, serene beauty of wide valley that one can enjoy from the window also. ##### Verified traveller ### 8/10 Good #### Pavithra, Chennai 29 Dec 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Decent stay We were in Ooty for three nights and four days. Wanted to stay at the Sterling close to race course, but booked Fern Hill by mistake. But there was not much to regret. In fact it worked out great. We were able to take the cabs (arranged by Sterling) to the city as well as stay away from the pollution of Ooty at night. This place is more suited for families with kids/small children. We went during christmas 2015 and the noise of the kids kept us awake for longer than we wanted. Definitely recommend for family with kids. Not recommended for business travelers (no wifi in the room and distance from the city); not recommended for couples without kids. ##### Pavithra ### 4/10 Poor #### Verified traveller 14 Sept 2015 Disliked: Staff & service, property conditions & facilities, room comfort The shower mixer was really bad , either you get really hot water or really cold water . very bad ... ##### Verified traveller ### 8/10 Good #### Rakesh, Delhi 30 Jun 2015 Disliked: Cleanliness #### Not value for money Cleanliness not upto mark ##### Rakesh ## Expedia's Latest Trends ### Hotels > [Radisson Blu Resort Temple Bay Mamallapuram](https://www.expedia.co.uk/Chennai-Hotels-Radisson-Blu-Resort-Temple-Bay-Mamallapuram.h1596066.Hotel-Information) > > [OUTRIGGER Maldives Maafushivaru Resort](https://www.expedia.co.uk/Maafushivaru-Hotels-Lti-Maafushivaru-Maldives.h5248538.Hotel-Information) > > [Anthemus Sea Beach Hotel & Spa](https://www.expedia.co.uk/Sithonia-Hotels-Anthemus-Sea-Beach-Hotel-Spa.h6873158.Hotel-Information) > > [5 Star Hotels in Gaza City](https://www.expedia.co.uk/5Star-Gaza-City-Hotels.s50-0-d3000468842.Travel-Guide-Filter-Hotels) > > [Novotel Marne Vallee Collegien](https://www.expedia.co.uk/Paris-Hotels-Novotel-Marne-Vallee-Collegien.h23278.Hotel-Information) > > [Bluesea Bahia Fanabe and Villas](https://www.expedia.co.uk/Adeje-Hotels-Labranda-Bahia-Fanabe-Tarifa-Exclusiva-Residente-Canario.h36266054.Hotel-Information) > > [Rainbow Cottage - A home from home in the heart of Whitby](https://www.expedia.co.uk/Whitby-Hotels-Rainbow-Cottage-A-Home-From-Home-In-The-Heart-Of-Whitby.h36479113.Hotel-Information) > > [Hilton Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Hilton-Cardiff.h551874.Hotel-Information) > > [Caravan Parks Tummel Bridge](https://www.expedia.co.uk/Tummel-Bridge-Caravan-Parks.d3000372367-aaCaravanParks.Travel-Guide-Accommodation) > > [The Bird in Hand](https://www.expedia.co.uk/Norwich-Hotels-The-Bird-In-Hand.h31281619.Hotel-Information) > > [The Great House, Sonning, Berkshire](https://www.expedia.co.uk/Reading-Hotels-The-Great-House-At-Sonning.h4262991.Hotel-Information) > > [Hotels with Parking in Jesmond](https://www.expedia.co.uk/Jesmond-Newcastle-Upon-Tyne-Hotels-Hotel-With-Parking.0-n6249033-0-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Oban](https://www.expedia.co.uk/Oban-Hotels-Spa-Hotels.0-0-d9144-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Mai House Saigon Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mai-House-Saigon.h36328118.Hotel-Information) > > [Ramblas Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-Ramblas-Barcelona.h17191.Hotel-Information) > > [Hotel Kennedy Nova](https://www.expedia.co.uk/Gzira-Hotels-Hotel-Kennedy-Nova.h857836.Hotel-Information) > > [Grecotel Casa Adele](https://www.expedia.co.uk/Rethymno-Hotels-Grand-Leoniki-Residence-By-Grecotel.h14677426.Hotel-Information) ### Flights > [Flights from Leeds (LBA) to Jamaica (JFK)](https://www.expedia.co.uk/lp/flights/lba/jfk/leeds-to-new-york) > > [Flights from Southend-on-Sea (SEN) to Liverpool (LPL)](https://www.expedia.co.uk/lp/flights/sen/lpl/london-to-liverpool) ### Cars > [Car hire in Alvor](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Alvor.d182219.Car-Hire-Guide) ### Packages > [Seattle Holidays](https://www.expedia.co.uk/Seattle.d178307.Holidays-City-Breaks) > > [Tignes](https://www.expedia.co.uk/lp/theme-holidays/ski-holidays/184273/Tignes) ### Holiday Rentals ### General > [Visit Vadodara](https://www.expedia.co.uk/Vadodara.dx524) ---