Chennai Hotel Guide - 3 stars Hotels in Chennai, India

We had a plane to catch on Sat Jan 23 (Netaji's birthday!) from Chennai to Washington. We planned to stay Fri night at the hotel. However, a snow storm resulted in our flight being cancelled. We requested the hotel to move our reservation to Mon or Tue. But they did not. So, we lost 100% of our prepaid room rate. We have stayed at the Trident multiple times. Although Trident went by the book regarding free room cancellations, it was disappointing that, as returning customers, we had no advantage even when extraordinary circumstances, like an act of Nature, arrive after the free cancellation deadline passes. In contrast, on a different occasion, we got a 20% discount at Taj Coromandel (Chennai) when, by the book, Taj didn't have to do it. Was Taj's ability to be nimble a product of the Tatas' long and rich history in business that stretches back to the dawn of India's freedom?

Best pick for associates going to US visa interview

we reached hotel at 0930am they allow us early check in and free upgrade due to non availability of classic room.room was well maintained and clean linen.check in smooth staff was good and polite.

24 hour check-in/check-out facility was a real bonus for us as, because of flight, we checked in at 2:30 one morning and checked out at 10:15 at night when we left! The hotel was very flexible and even made some local calls for free for us. Manager, Mr. Sasi is polite, helpful and well-organized. Breakfast was minimal but varied between idli and puri and paratha, etc. All of the staff smiled and there is a sitting room area outside your room which you can use. It felt to us like home-from-home! Some little things went slightly wrong, but they did not prevent full enjoyment of this affordable hotel. We are grateful to Mr. Sasi and his team.

Centrally located, the hotel is nice and clean and the attached restaurant serves excellent food. The room had modern furniture but small windows. The staff is very helpful and kind and make you feel very welcome. They really go the extra mile. Some things were inconsistent such as the internet is sporadic, no business center, and the iron could not be found. This could make it difficult if you have business to do. However, all in all my stay was very good and I am planning on returning.

One night only was good and comfortable no complaints here

Amazing friendly service, convenient location. Would recommend highly.

I am fully satisfied for stay in the hotel. Dinner is very tasty. I am recommending this hotel to my colleagues for stay in Chennai.

I stayed for 3 weeks and was happily surprised by the service and eagerness to help of all the staff at Keys Katti Ma. The rooms are quite spacious and cleaned daily. The restaurant was good quality and reasonably priced with a buffet dinner on Thursday night that is very good. The buffet breakfast is as good as the ones in some (supposedly) 5 star places. As a female traveller I found the experience quite safe, comfortable and home like.