The only issue was the position of the door stop in the room... my friend had stayed previously and pre warned me however I still stubbed my toe as it is located by the hangers where you get your clothes.... Other than that staff and facilities great ... shower gel could be improved ... Definitely stay again
Booked at the last minute for a family reunion,( I couldn't afford the hotel my family were staying in in Lichfield) however, the Holiday Inn Express gave us a much better experience. We were greeted by smiling faces, the room was clean and the beds extremely comfy (including the sofa bed.) I thought we might be disturbed by traffic noise through the night but you couldn't hear anything.
I expect this type of hotel to be pretty soul less but for what we paid, and what we got, it couldn't be faulted. I was travelling with my two children who enjoyed the buffet breakfast (which included a cooked breakfast if you wanted it - nothing special but again, excellent value for money). It was also extremely convenient for our journey home on the A5 in the morning!
After reading some of the bad reviews on Tripadvisor we were a little nervous about booking, however our room was nice, the hotel, spa and bar were all great and the staff very helpful. We would definitely stay again if we go to Stoke for any reason!
After a day at Drayton Manor this hotel was perfect to crash in. Can't fault the hotel. It doesn't have a restaurant but the staff gave us take away menus and told us of local restaurants. There are lots of places to eat nearby. The hotel did have a microwave in the vending section of the reception which is ideal for heating up childrens food.
Breakfast was a lot more than I expected, sausages, bean, scrambled egg. Loads of branded cereals, croissants, Danish pastries, fruit, yoghurts, juice.
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