After reading some of the bad reviews on Tripadvisor we were a little nervous about booking, however our room was nice, the hotel, spa and bar were all great and the staff very helpful. We would definitely stay again if we go to Stoke for any reason!
Stayed over after a long day at Alton Towers. Only 10 mins away and easy to find. Got a very warm welcome and room was wonderfully clean. Bed was lovely and comfortable and full English breakfast the next morning was really gorgeous.
We booked the hotel for 5. 2 adults 3 kids turned up and we had a twin room???
Did get it changed.
Got to the room beds where clean but room is tired. wall paper hanging off in 2 bed rooms.
Single power socket only worked when you waggled it
Toilet has been renewed but not the bath or shower which could of been replaced as the taps are old and dirty.
Car parking you get charge £3 for a resident and £2 for a visitor both for 24 hours difference being??
but on the booking it does not say you will get charged parking.
This classical spacious and truly elegant hotel is conveniently situated at the Heart of the Potteries in the centre of …More
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