"Such a shame, incredible grounds but massively let down by the service. As someone who travels extensively, most of which in premium establishments - this was one of the most disappointing stays I have had (Room, Afternoon Tea & Spa)
- The greeting was inappropriate, only ever acknowledging me, never my fiancée (as if she wasn't there)
- The room was very very tired. I totally understand the constraints with the National Trust / listed building. However the room was very tired, extension...