my sister and i booked for our parents to stay at the quay for 3 nights for their 30th wedding anniversary, after spending hours reading reviews for what seemed like every hotel in wales we decided that overall the quay had the best reviews-i must say ignore all the negative comments as this must of just been a bad week for those customers and they felt like complaining or the hotel were just under staffed that particular time because our parents absolutely loved it at the quay, they have stayed at many hotels and the quay comes up top by miles, an excellent location with stunning views,a fantastic bunch of staff that clearly know how to look after customers they cant do enough for you. when my parents arrived at their room which was 229 which is a classic room and has a scenic view which a member of staff was very helpful in making sure my parents had this room and they kept to their word! there were 2 cupcakes in their room which they said were the best they have ever tasted! the bed was super comfy which you don't always get these days in hotels everywhere was sparkling clean, not a bit of dust any where, the spa was lovely again very clean and staff look after you exceptionally well!
they had a meal in the restaurant on the night of their anniversary which they enjoyed very much.again staff were ace!the quay is a place of total relaxation you don't need to leave the hotel at all during your stay as its such a fab place exactly what you need out of a break!
Helpful staff, wonderful location, four poster beds and a spa. Not bad for £55.
The only downside was the price of dinner. But a 10 minute walk into the town past a wonderful river, one can find lots of places to eat.
My 3 late teens daughters and I stayed in the The Caernarfon Suite, and we were all very impressed. The hotel was lvely, well kept and clean, and the entry into the split staricase was impressive. The room was huge, and the beds we very comforatable. The a la carte evening meal was excellent, and the full English breakfast was very well done. Staff were very nice and helpful, . My daughter claims her best wake up ever was to the birds singing and sheep baa-ing in the morning. Only minutes crom Conwy castle, and the drive was beautiful. Highly recommend!
Jim from Oxford, AL
Built as a Gentleman's Residence in 1850 on the site of the historic 13th century Cistercian Monastery, the hotel is situated …More
The new owners of this hotel are current in the process of bringing the facilities up to stretch after many years of apparent neglect. And they are doing a wonderful job. Yes, things are still a bit rough around the edges, but our room was spotlessly clean, and the owners and all of their staff were exceptionally friendly and extremely accomodating. Betws-y-Coed is a great town to stay in Snowdonia, and I'd recommend the Gwydyr to any of my friends without hesitation.
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