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The Empire Hotel & Spa

4.0 star property
Victorian hotel with 2 restaurants and full-service spa

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Photo gallery for The Empire Hotel & Spa

Front of property
Bar (on property)
Indoor pool, outdoor pool, pool loungers
Double Room | Premium bedding, down duvets, in-room safe, iron/ironing board
Reception
Perched by the sea, The Empire Hotel & Spa invites you to unwind with a rejuvenating body treatment or aromatherapy at the onsite spa. Enjoy sun-kissed loungers by the indoor and outdoor pools, savor delicious meals at one of two on-site restaurants, and stay connected with in-room WiFi. Previous guests rave about the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Pool

Room options

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Showing 1 of 1 room

View all photos for Double Room

Double Room | Premium bedding, down duvets, in-room safe, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Tempur-Pedic bed
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Llandudno, The Empire Hotel & Spa is near a train station and near the beach. Eryri National Park and Great Orme Country Park reflect the area's natural beauty and area attractions include Pen-y-Dinas Hillfort and Bodafon Farm Park. The Cayley Promenade and Conwy Water Gardens are also worth visiting. Take in the nearby slopes with snowboarding, skiing lessons and skiing, or try out other outdoor activities such as snow tubing.
Visit our Llandudno travel guideOpens in a new window
Map
Church Walks, Llandudno, Wales, LL30 2HE

What's nearby

  • Great Orme Tramway - 3 min walk - 0.2 miles
  • Promenade - 3 min walk - 0.2 miles
  • Llandudno Pier - 4 min walk - 0.3 miles
  • Great Orme Country Park - 14 min walk - 0.8 miles
  • Venue Cymru - 17 min walk - 0.9 miles

Getting around

  • Llandudno Station - 12 min walk
  • Manchester Airport (MAN) - 79 min drive

Restaurants

  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪Forte's - ‬7 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪Cottage Loaf - ‬4 min walk
  • ‪St George's Hotel - ‬6 min walk

About this property

The Empire Hotel & Spa

Upscale hotel near Conwy Castle
You can look forward to free full breakfast, a terrace and a bar at The Empire Hotel & Spa. Treat yourself to a body treatment, a hot stone massage or aromatherapy at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a health club and a steam room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers
  • Free self-parking
  • A porter/bellboy, a computer station and smoke-free property
  • Massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 54 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Free toiletries and hairdryers
  • 32-inch LCD TVs with digital channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

Does The Empire Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Empire Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empire Hotel & Spa?

Self-parking is free at this property.

What time is check-in at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; check-in end time: 11 PM.

What time is check-out at The Empire Hotel & Spa?

Checkout is at 11 AM.

Where is The Empire Hotel & Spa located?

Situated by the sea, this spa hotel is steps away from Llandudno ski slope and Great Orme Tramway. Llandudno North Shore Beach and Seilo Welsh Calvinistic Methodist Chapel are also within 5 minutes. Llandudno Station is 12 minutes by foot.

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The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 346 out of 525 reviews
Rating 8 - Good. 133 out of 525 reviews
Rating 6 - Okay. 41 out of 525 reviews
Rating 4 - Poor. 4 out of 525 reviews
Rating 2 - Terrible. 1 out of 525 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay.
Stayed 4 nights in Aug 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well looked after the room was very nice and the bed was lovely and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel we've stayed a few times now it's always a pleasant stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of all the staff, they make you feel so happy and they are happy to help.
Stayed 2 nights in Jul 2025

6/10 Okay

Eileen

The property is very dated and could do with a complete refurbishment
Stayed 4 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to find a great room, good food, friendly staff, excellent service all in one deal.
Stayed 4 nights in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand nostalgic hotel, luxurious bedrooms, lounges, dining facilities. Staff ever friendly and helpful. Slightly awkward to use the pool if disabled, leaves you no proper shower/changing facilities if cannot walk up spiral staircase, other than this fantastic convenient location for the tram, promenade/pier and nearby shops.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joan

Very welcoming, friendly reception staff. The hotel is spotless. Good breakfast choice. Thoroughly enjoyed our stay.
Stayed 3 nights in May 2025

8/10 Good

Gwenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Lovely hotel friendly staff and comfortable room although a little small bed was a queen size but very comfortable Friendly cleaner greeted us every morning on the second floor Nice ambiance in the evening witha nice touch of a piano playing lovely environment to relax and have a drink Convenient location including parking
Stayed 2 nights in Feb 2025

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay at this hotel. Went away for a few days away as an early valentine's getaway. Despite the colder temperature, we both had a great time. The hotel was very clean, the staff were friendly and the location to the beach was minutes away. The facilities in the hotel were a bonus. I loved the use of the pool at the end of the day
Stayed 2 nights in Feb 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant a lovely hotel. We keep going back so it must be lovely:)
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous public lounges,wonderful food,outstanding service
Stayed 2 nights in Jul 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Empire Hotel is a very relaxing and comfortable place to stay , the breakfast and all food is fantastic and the staff are all superb
Stayed 3 nights in Apr 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in most convenient location, in fantastic North Wales town.
Stayed 3 nights in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Staff were welcoming and very helpful Location was perfect
Stayed 2 nights in May 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely would definitely stay again

Lovely hotel very friendly, comfortable bed and breakfast cooked to order
Stayed 3 nights in Jan 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, close to beach and shops. Clean, tidy, well appointed room with daily room service and staff, all who were polite, informative and willing to assist. Restaurant food and service was very good. Without hesitation, we shall return for further stays.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stylish hotel with lovely staff and high standards...Great location for restaurants, shopping, Trip up to the Orme..Would highly recommend and look forward to returning.
Stayed 2 nights in Aug 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely
Stayed 4 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The empire was perfect everything about it also close to all pier ect easy parking rooms clean bed comfy meals excellent already booked for nov would highly recommend
Stayed 2 nights in May 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - right place with parking

Great classic clean hotel with super friendly staff and great breakfast You don’t need to know anymore .. as it’s all you would need for a short or a longer break
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facilities were excellent, allowed one to relax after roaming around town. Great food, with good choice for breakfast and dinner.
Stayed 7 nights in Aug 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to stay again
Stayed 2 nights in Oct 2022

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel, just how it should be.

Superb welcome and check-in process, shown to our room and shown the facilities within. Good breakfast with waiter service for the cooked food. Lovely bar and lounge area, great for after dinner drinks or your nightcap before bed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel . Staff always smiling and very helpful nothing to much trouble. Breakfast was lovely. Lovely sitting area at the back of the hotel . Look forward to going back 😃
Stayed 4 nights in Jul 2024