The new owners of this hotel are current in the process of bringing the facilities up to stretch after many years of apparent neglect. And they are doing a wonderful job. Yes, things are still a bit rough around the edges, but our room was spotlessly clean, and the owners and all of their staff were exceptionally friendly and extremely accomodating. Betws-y-Coed is a great town to stay in Snowdonia, and I'd recommend the Gwydyr to any of my friends without hesitation.
my sister and i booked for our parents to stay at the quay for 3 nights for their 30th wedding anniversary, after spending hours reading reviews for what seemed like every hotel in wales we decided that overall the quay had the best reviews-i must say ignore all the negative comments as this must of just been a bad week for those customers and they felt like complaining or the hotel were just under staffed that particular time because our parents absolutely loved it at the quay, they have stayed at many hotels and the quay comes up top by miles, an excellent location with stunning views,a fantastic bunch of staff that clearly know how to look after customers they cant do enough for you. when my parents arrived at their room which was 229 which is a classic room and has a scenic view which a member of staff was very helpful in making sure my parents had this room and they kept to their word! there were 2 cupcakes in their room which they said were the best they have ever tasted! the bed was super comfy which you don't always get these days in hotels everywhere was sparkling clean, not a bit of dust any where, the spa was lovely again very clean and staff look after you exceptionally well!
they had a meal in the restaurant on the night of their anniversary which they enjoyed very much.again staff were ace!the quay is a place of total relaxation you don't need to leave the hotel at all during your stay as its such a fab place exactly what you need out of a break!
The most welcoming guest house we have ever stayed in! Every step had been taken to make sure that our stay was comfortable, relaxing and enjoyable. Breakfast was fresh, well cooked and piping hot. An exciting breakfast menu to provide for all tastes. We would certainly stay again!
Staff very welcoming and throughout our stay nothing was too much trouble.
Lovely decor in the room and generally.
Welcome real fire when came down to breakfast.
Food excellent- had evening meal and breakfast.
A quaint little town in an exquisite area of wales, conveniences close by. Lots of local things to do and see and the most exquisite scenery in the world!! The B&B was clean and the owner was really lovely and welcoming! The room was comfortable and breakfast was tasty and generous servings. The pub across the road served great meals that were cheap. Very pleased with our stay here!!
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