I have never had such an welcoming and comfortable hotel stay. Every component of our stay was focused on our comfort and experience. We checked in on New Years Eve, and there was an amazing special meal for the occasion, followed by a local (in the hotel) show of fireworks and Thai dance, followed by a champagne toast of the New Year at Chiang Mai's Royal Gardens (2558 pieces, based on the year).
And when that wasn't going on, we sat by the Koi pond, the most peaceful spot I have ever seen. I have never had such a wonderful stay anywhere.
Credit goes to their amazing manager, Gino, and their outstanding Chef, Scott Waxman, and to the place itself.
We moved to the Lanna boutique in Chiang Mai purely for the advertised pool..Unfortunately when we arrived the pool pumps had been turned of and the water had deteriorated, We mentioned our disappointment and were told it would be put back into operation the following day, it did however take a further 4 days before it became safe to use.our stay was for 6days. The staff were always polite helpfull and smiling although some lacked motivation always on there mobiles texting or playing candy crush, ( not surprising as only 2 rooms had guest for the first 4days of our stay) this does not include the ladies who serviced the rooms and cooked the limited menu for breakfast . The hotel is as described 20minute walk from the city centre, quiet and with plenty of local style eatery's .It does require a little TLC hopefully which the new owners will provide..
A beautiful antique style Thai building, with lavish rooms and elegant courtyards, made entirely of wood, with a wonderful and very special feel. The spacious suites are fantastic value. Only downside is the slightly nondescript surroundings, not within walking distance of the centre of Chiang Mai - but this is an easy tuk-tuk/baht-bus/taxi ride of about ten minutes. The price of the hotel is very reasonable even when you factor in the 300 baht a day for return transport, and when you get back to the hotel after a hot day's touristing, it's like coming back to a peaceful oasis.
I find it unbelievable that a business hotel doesn't have a reliable internet service at all!!.It is pretty bad.Also,they told me that it was close to the city centre but it is NOT true.
Stagf wasn't helpful and breakfast was quite bad.
Chiang Mai with its quiet, natural surroundings is just 55 minutes flying time from the bustling city of Bangkok, The …More
The hotel was well appointed, and from the time of our arrival until leaving the staff were very friendly and assisted when ever possible. The room was comfortable and clean and serviced daily. Friendly staff assisted with the breakfast each morning. The hotel is positioned quite close to the old city in Chiang Mai and there are regular cheap taxis and transport vehicles available for the five minute drive to the city centre
We had a great stay overall. The staff was so friendly at all times and went out of their way to provide excellent service. For the price, the room is very spacious and clean, including the bathroom. The room was cleaned well and towels changed every day. The pool is really nice - you can actually swim laps and there are plenty of lounge chairs. The workout area is small but functional, with a treadmill, bike, elliptical, and adjustable cable machine that get the job done. We had no big complaints until the dreaded Chinese tour bus pulled in on our second-to-last day. From then on the pool area got pretty noisy and crowded, and we really could not enjoy our stay as much. This of course is no fault of the hotel so I didn't detract any stars. I think almost any property in Chiang Mai suffers this same problem. The only other complaint would be the sound from construction across the street on a new building. This didn't bother us too much but we were on the far side of the hotel from it. Light sleepers closer to the noise might have a bigger problem.
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