Title: Shangri-La Chiang Mai Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Chiang Mai Luxury hotel with 3 restaurants and full-service spa ![Front of property](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/a33f5190.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (THB 690 per person)](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/75c32ea8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/132910e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/79fe9e68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Horizon, Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3837h2557x3y3-89f6dde1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shangri-La Chiang Mai blends luxury with family appeal, offering a poolside bar, three restaurants, yoga sessions, and Chi Spa treatments. Guests love the garden setting and helpful staff. Dry cleaning and laundry services add convenience. VIP Access 9.2 Wonderful ## Popular amenities - - - - - Bar - Room service £127 includes taxes & fees 18 Oct - 19 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sept 26 - Sept 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=1803009&PinnedHotelID=1803009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=1803009&PinnedHotelID=1803009&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 27 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=1803009&PinnedHotelID=1803009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=1803009&PinnedHotelID=1803009&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1803009&PinnedHotelID=1803009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1803009&PinnedHotelID=1803009&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1803009&PinnedHotelID=1803009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1803009&PinnedHotelID=1803009&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 21 of 21 rooms ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3840h2557x0y3-c024b3ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon, Deluxe Room, 1 King Bed 9.0 Wonderful 4 reviews ### Highlights Fireplace Air conditioning Club Lounge Free cots/infant beds Fridge Smart TV Pillow menu Blackout curtains - 463 sq ft - City view - Sleeps 4 - 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3837h2557x3y3-c4b94c25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds 9.6 Exceptional 14 reviews ### Highlights Fireplace Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Blackout curtains Bathrobes - 463 sq ft - City view - Sleeps 4 - 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3837h2557x3y3-c4b94c25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon, Deluxe Twin Room 10.0 Exceptional 2 reviews ### Highlights Fireplace Air conditioning Club Lounge Free cots/infant beds Fridge Smart TV Pillow menu Blackout curtains - 463 sq ft - City view - Sleeps 4 - 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3840h2557x0y3-c024b3ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.0 Wonderful 15 reviews ### Highlights Fireplace Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Blackout curtains Bathrobes - 463 sq ft - City view - Sleeps 4 - 1 King Bed ![Deluxe Room, 1 King Bed, Pool View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3837h2557x3y3-9fc3739e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Pool View 8.8 Excellent 3 reviews ### Highlights Fireplace Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Blackout curtains Bathrobes - 463 sq ft - Sleeps 4 - 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3837h2557x3y3-c4b94c25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, Pool View 9.4 Exceptional 3 reviews ### Highlights Fireplace Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Blackout curtains Bathrobes - 463 sq ft - Sleeps 4 - 2 Single Beds ![Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3837h2557x3y3-1b743848.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Fireplace Air conditioning Free cots/infant beds Fridge Smart TV Pillow menu Blackout curtains Day bed - 926 sq ft - City view - Sleeps 4 - 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3837h2560x3y0-f3531cac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Single Beds 8.0 Very good 2 reviews ### Highlights Fireplace Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Blackout curtains Day bed - 624 sq ft - City view - Sleeps 4 - 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3837h2556x3y4-0dd25058.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed 8.6 Excellent 7 reviews ### Highlights Fireplace Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Blackout curtains Day bed - 624 sq ft - City view - Sleeps 4 - 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3837h2556x3y4-0dd25058.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon, Premier Room, 1 King Bed 9.6 Exceptional 5 reviews ### Highlights Fireplace Air conditioning Club Lounge Free cots/infant beds Fridge Smart TV Pillow menu Blackout curtains - 624 sq ft - City view - Sleeps 4 - 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/w3837h2560x3y0-f3531cac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon, Premier Room, 2 Single Beds ### Highlights Fireplace Air conditioning Club Lounge Free cots/infant beds Fridge Smart TV Pillow menu Blackout curtains - 624 sq ft - City view - Sleeps 4 - 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/68bf8a1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 3 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/f527ac8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 3 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/93ef1bc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room - Sleeps 3 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/9334e4f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Deluxe King Room - Sleeps 3 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/2a8e4375.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Suite - Sleeps 3 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/24b8ca0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room With Pool View - Sleeps 3 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/47b65f38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King Room - Sleeps 3 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/c12fa4e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Deluxe Twin Room - Sleeps 3 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/570f5bbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Premier King Room - Sleeps 3 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/c12fa4e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room With Pool View - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChiang-Mai-Hotels-Shangri-La-Chiang-Mai.h1803009.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChiang-Mai-Hotels-Shangri-La-Chiang-Mai.h1803009.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.77834%2C99.00003&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Xa8d5uEHWq3i6c5F5ewuhNUk9WE=) 89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100 #### What's nearby - Chiang Mai Night Bazaar - 10 min walk - 0.6 miles - Tha Phae Gate - 17 min walk - 0.9 miles - Warorot Market - 3 min drive - 1.0 mile - Sunday Walking Street Market - 3 min drive - 1.2 miles - Wat Phra Singh - 4 min drive - 1.5 miles #### Getting around - Chiang Mai Railway Station - 10 min drive - Chiang Mai (CNX-Chiang Mai Intl.) - 17 min drive #### Restaurants - ‪The Grumpy Old Men - ‬3 min walk - ‪เนื้อวัวรสเยี่ยม (Rote Yiam Beef Noodle) - ‬2 min walk - ‪川味金牌火锅（The Astra 2楼） - ‬3 min walk - ‪Lobby Lounge - ‬8 min walk - ‪เตี๋ยว สั่ง มันไก่ - ‬3 min walk ## About this property ### Shangri-La Chiang Mai Luxury family-friendly hotel near Chiang Mai Night Bazaar Located close to Iron Bridge and Tha Phae Gate, Shangri-La Chiang Mai provides a poolside bar, a terrace and designer shops on-site. Treat yourself to a manicure/pedicure, a massage or a body wrap at Chi Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes and yoga classes are offered at the health club; other things to do include basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with a waterslide, free cabanas and sunloungers - Free self-parking and valet parking - Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court - Express check-out, express check-in and supervised childcare (surcharge) - Guest reviews say great things about the helpful staff and first-rate property condition Room features All 277 rooms feature comforts, such as fireplaces and pillow menus, in addition to perks, such as air conditioning and bathrobes. Other amenities include: - Baby baths, childcare services and free infant beds - Bathrooms with separate baths/showers and free toiletries - Fridges, electric kettles and daily housekeeping ## Similar properties ![Cocktail bar, poolside views, open daily](https://images.trvl-media.com/lodging/3000000/2430000/2420800/2420707/051c36f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Chiang Mai Chang Khlan - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 452 reviews £119 includes taxes & fees 29 Sept - 30 Sept [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=2420707&PinnedHotelID=2420707&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/2000000/1160000/1156500/1156493/ed4de10a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Chiang Mai The Mae Ping by IHG Chiang Mai - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 231 reviews £151 includes taxes & fees 28 Sept - 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Pool - Hot tub - Spa - Kids pool 9.6 Exceptional 302 reviews £47 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=33990900&PinnedHotelID=33990900&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 15 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately THB 690 for adults and from THB 345 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Alipay and WeChat Pay Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 7:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Chiang Mai Hotel Shangri-La Chiang Mai Shangri-La Chiang Mai Shangri-La Hotel Hotel Shangri-La Chiang Mai Shangri-La Chiang Mai Shangri-La Chiang Mai Hotel Shangri-La Hotel Chiang Mai Chiang Mai Shangri La Shangri La Chiang Mai Shangri La Hotel Chiang Mai ## Frequently asked questions ### Does Shangri-La Chiang Mai have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 7:00 PM. ### How much does it cost to stay at Shangri-La Chiang Mai? > As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on 18 Oct 2025 start from £127.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Chiang-Mai-Hotels-Shangri-La-Chiang-Mai.h1803009.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Shangri-La Chiang Mai pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Shangri-La Chiang Mai? > Self-parking and valet parking are free at this property. ### What time is check-in at Shangri-La Chiang Mai? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Shangri-La Chiang Mai? > Checkout is at noon. ### Where is Shangri-La Chiang Mai located? > This family-friendly Chiang Mai hotel is located near the airport, within a 15-minute walk of Chiang Mai Night Bazaar and Iron Bridge. Warorot Market and Tha Phae Gate are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shangri-La Chiang Mai Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 682 8 - Good 219 6 - Okay 63 4 - Poor 20 2 - Terrible 19 ### 10/10 Excellent #### Ching 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facilities were beautiful and well maintained. The pool was large and clean. Staff were friendly and attentive. It was a great experience! ##### Ching Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Bernardina 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful , nice place for family ##### Bernardina Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Roberto 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay! ##### Roberto Stayed 2 nights in May 2025 ### 10/10 Excellent #### Carlos A 17 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel and staff!! ##### Carlos A Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Adrian 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay at tbe Shangri La. They made a swan towel and provided cake for our anniversary. Shower Pressure is amazing ##### Adrian Stayed 1 night in Jul 2025 ### 10/10 Excellent #### ralph 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel greets you with warmth and hospitality from the moment you walk through the door. Staff extremely courteous and responsive. Horizon Lounge was a quiet oasis to relax and enjoy drinks and food. Free parking was an added bonus when it’s common to pay $50 a day or more at many premium hotels. ##### ralph Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Phil 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Is this a beautiful hotel well located with incredible grounds. It is very peaceful and tranquil hotel with very attentive staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/2e0b74d9-ee1c-4b2e-b61d-66caaba2bf1c-1750410243130.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e899da7e-5173-42cf-9d42-3aa4a9ed278b-1750410242712.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Phil Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Marino 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel!! Amazing service!! If I go back to Chiang Mai I would definitely stay at Shangri-La. ##### Marino Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Athina 21 Aug 2025 Liked: Cleanliness, amenities This property isn’t up to par with other 5 star hotels. Surprising for a Shangri-la brand, but our experience was average at best. The rooms are extremely dated, the service is just fine (no welcome drinks or towels during check-in), and the AC was noisy. The saving grace was their breakfast and pool. ##### Athina Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Stacey 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property for a family holiday. Staff was amazing, facilities amazing and it’s in a great, convenient location. ##### Stacey Stayed 6 nights in May 2025 ### 4/10 Poor #### Charles 23 Jul 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities No private smoking area. ##### Charles Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Kaihui 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities This hotel is almost perfect! Super friendly staff, beautiful grounds that are maintained properly, spacious and clean rooms, comfortable bed and pillows, massive breakfast buffet offers very tasty food… we truly enjoyed our stay here! ##### Kaihui Stayed 4 nights in May 2025 ### 10/10 Excellent #### Hyung-Ho 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Like a visiting and living at an island... ##### Hyung-Ho Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Catherine 12 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We absolutely loved our stay at eh ##### Catherine Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### STEVEN RICHARD 14 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We enjoyed our stay. Friendly staff and loved the hotel ##### STEVEN RICHARD Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Mark 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ShangriLa is a great hotel, with beautiful gardens, nice views from the rooms, excellent spa, nice clean pool and the Elephant parade store. Wondeful hotel !! ##### Mark Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Shawn 8 Apr 2025 Liked: Amenities Very nice place to stay in. The pool Is fabulous ##### Shawn Stayed 4 nights in Mar 2025 ### 8/10 Good #### Chifu 17 Apr 2025 Liked: Cleanliness, staff & service, amenities close to night market， supermarket. nice swimming pool， children really enjoy. ##### Chifu Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Meaghan 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ni and the team made us feel welcome from the moment we stepped inside. We had multiple check-ins throughout our stay and little surprises for the kids. We LOVED the pool - the slide is super fun. And the breakfast buffet was great - all staff we interacted with were absolute angels! Lovely property but the staff really set this place apart. Well done team! ##### Meaghan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Vicky 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel; friendly staff and very helpful and knowledgeable; would definitely stay there again! ##### Vicky Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Hyun Joon 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family friendly hotel in downtown Chiang Mai. Convenient access to major attractions etc. ##### Hyun Joon Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Angela 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing experience like no other. Every detail was thought of. Our rooms were spectacular and the service was above exceptional. The night market was less than 3 minute walk. Highly recommend this property. Book with absolute confidence. ![](https://a.travel-assets.com/ugc/hotel-reviews/22c9671c-15eb-4254-9fb8-d8542708cabe-1749390691550.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49561753-97d6-4e29-955d-58e194360dd3-1749390682865.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/852107b4-8743-4045-9466-5a9993102d16-1749390687913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55039d3c-2bf5-4b93-b580-f177ffe7d8bb-1749390690856.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 6 nights in May 2025 ### 10/10 Excellent #### Arun 10 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel room a very comfortable and spacious, the Horizon club Concierge was excllent. We loved the breakfast and the restaurants. The only issue was the mosquitos in the lobby and restaurants. ##### Arun Stayed 3 nights in Apr 2025 ### 8/10 Good #### Brianna 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place ##### Brianna Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Samuel James 18 Mar 2025 Liked: Cleanliness, property conditions & facilities Nice hotel nothing special ##### Samuel James Stayed 4 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [El Barrio Lanna](https://www.expedia.co.uk/Chiang-Mai-Hotels-El-Barrio-Lanna.h39174047.Hotel-Information) > > [Hotel De Nara](https://www.expedia.co.uk/Chiang-Mai-Hotels-Hotel-De-Nara.h17556840.Hotel-Information) > > [Aksara Heritage](https://www.expedia.co.uk/Chiang-Mai-Hotels-Aksara-Heritage.h44220681.Hotel-Information) > > [Vibra Blanc Palace Aparthotel](https://www.expedia.co.uk/Ciutadella-De-Menorca-Hotels-Aparthotel-Vacances-Menorca-Blanc-Palace.h11974793.Hotel-Information) > > [Hotels in Cemaes Bay](https://www.expedia.co.uk/Cemaes-Bay-Hotels.d6140531.Travel-Guide-Hotels) > > [Hetai Boutique House](https://www.expedia.co.uk/Chiang-Mai-Hotels-Hetai-Boutique-House.h27267425.Hotel-Information) > > [Aparthotels Madrid](https://www.expedia.co.uk/Madrid-Apart-Hotels.d178281-aaApartHotels.Travel-Guide-Accommodation) > > [Tamarind Village](https://www.expedia.co.uk/Chiang-Mai-Hotels-Tamarind-Village.h1099438.Hotel-Information) > > [Hotels in Dubai](https://www.expedia.co.uk/Destinations-In-Dubai.d1079.Hotel-Destinations) > > [The People Paris Marais](https://www.expedia.co.uk/Paris-Hotels-The-People-Paris-Marais.h76556003.Hotel-Information) > > [Karmir Resort & Spa - Ultra All Inclusive](https://www.expedia.co.uk/Kemer-Hotels-Karmir-Resort-Spa.h9672235.Hotel-Information) > > [99 The Heritage Hotel](https://www.expedia.co.uk/Chiang-Mai-Hotels-99-The-Heritage-Hotel.h15985491.Hotel-Information) > > [AMANOR Hotel Chiang Mai](https://www.expedia.co.uk/Chiang-Mai-Hotels-AMANOR-Hotel-Chiang-Mai.h9766837.Hotel-Information) > > [Hotels with Waterpark in Antalya](https://www.expedia.co.uk/Antalya-Hotels-Waterpark-Hotel.0-0-d481-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Hotels with a View in Plymouth](https://www.expedia.co.uk/Plymouth-Hotels-Hotel-With-A-View.0-0-d2817-thotelwithaview.Travel-Guide-Filter-Hotels) > > [HiltonHotels Hotels in Ascot](https://www.expedia.co.uk/Ascot-Hotels-Hilton-Hotels.0-0-d4271--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [U Chiang Mai](https://www.expedia.co.uk/Chiang-Mai-Hotels-U-Chiang-Mai.h2007780.Hotel-Information) > > [5 Star Hotels in Bridlington](https://www.expedia.co.uk/5Star-Bridlington-Hotels.s50-0-d6048866.Travel-Guide-Filter-Hotels) > > [Hotels near White Rock Theatre](https://www.expedia.co.uk/White-Rock-Theatre-Hotels.0-l6267121-0.Travel-Guide-Filter-Hotels) > > [Hotels in Isle of Eigg](https://www.expedia.co.uk/Isle-Of-Eigg-Hotels.d6207907.Travel-Guide-Hotels) > > [Best Western Plus French Quarter Courtyard Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-Best-Western-Plus-French-Quarter-Courtyard-Hotel.h19617.Hotel-Information) ### Flights > [Virgin Atlantic](https://www.expedia.co.uk/Virgin-Atlantic-Flights.cVS.Travel-Guide-Airlines) ### Cars > [Car hire in Peterlee](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Peterlee.d6125405.Car-Hire-Guide) ### Activities > [Things to do in Silicon Valley](https://www.expedia.co.uk/Things-To-Do-In-Silicon-Valley.d6023769.Travel-Guide-Activities) ### Packages > [Mirissa Holidays](https://www.expedia.co.uk/Mirissa.d6348291.Holidays-City-Breaks) > > [Luleå Holidays](https://www.expedia.co.uk/Lulea.d6144330.Holidays-City-Breaks) > > [Mousehold Heath](https://www.expedia.co.uk/Mousehold-Heath-Norwich.d553248622832931500.Attraction) ### General > [Visit Mooloolaba](https://www.expedia.co.uk/Sunshine-Coast-Mooloolaba.dx181627)