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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Guest reviews

4.6/5 Wonderful
69 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationWat Phra Singh8 min walk
Popular LocationWat Chedi Luang12 min walk
Popular LocationSunday Walking Street Market14 min walk
AirportChiang Mai (CNX-Chiang Mai Intl.)8 min drive

Choose dates to view prices

  • The Heritage House Suite with Balcony

    Room amenities

    • 646 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsThe Heritage House Suite with Balcony
  • The Heritage House Junior Suite

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsThe Heritage House Junior Suite
  • Deluxe with Bathtub

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 2 Large Single Beds and 1 Queen Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed
    More detailsDeluxe with Bathtub
  • Deluxe Room (King Bed or Twin Bed)

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 2 Large Single Beds and 1 Queen Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed
    More detailsDeluxe Room (King Bed or Twin Bed)
  • Deluxe Room (King Bed)

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsDeluxe Room (King Bed)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Chiang Mai

Located in Chiang Mai's Old City neighbourhood, The Chiang Mai Old Town is in the city centre. Wat Phra Singh and Pratat Chedi Luang Temple are notable landmarks, and travellers looking to shop may want to visit Nimman Road and Chiang Mai Night Bazaar. Don't miss out on a visit to Chiang Mai Zoo.

Visit our Chiang Mai travel guide
Map
Popular Location

What's nearby

  • Wat Phra Singh - 8 min walk
  • Wat Chedi Luang - 12 min walk
  • Pratat Chedi Luang Temple - 14 min walk
  • Sunday Walking Street Market - 14 min walk
  • Kad Suan Kaew Shopping Centre - 17 min walk

Getting around

  • Chiang Mai Railway Station - 20 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 8 min drive

Restaurants

  • The Vorra Bistro — 1 min walk
  • The Vorra Bistro — 1 min walk

About this property

The Chiang Mai Old Town

Luxury Chiang Mai hotel in Old City, walk to Chiang Mai University
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area. All 30 rooms feature thoughtful touches such as espresso makers and bathrobes, along with conveniences such as fridges and electric kettles. Complimentary wireless Internet access and MP3 docking stations are standard, as are Smart TVs with satellite channels.
The Chiang Mai Old Town offers 30 forms of air-conditioned accommodation with MP3 docking stations and minibars. 55-inch Smart televisions come with premium satellite channels. Fridges and espresso makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 48 hours between stays
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Limited parking spaces
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: THB 500 for adults and THB 500 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • High chair
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Thai

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 55-inch smart TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: THB 500 for adults and THB 500 for children (approximately)
  • Airport shuttle fee: THB 300 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and sofa beds. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) guidelines.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

The Chiang Mai Old Town Hotel
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town Hotel Chiang Mai

Frequently asked questions

Can I cancel my reservation for free at The Chiang Mai Old Town and receive a full refund?
Yes, The Chiang Mai Old Town offers free cancellation on select room rates, because flexibility matters! Please refer to The Chiang Mai Old Town cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Chiang Mai Old Town?
As of 7 Jul 2020, prices found for a 1-night stay for 2 adults at The Chiang Mai Old Town on 9 Jul 2020 start from £90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 7 AM to 7 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of THB 300 per vehicle applies.
Where is this hotel located?
Located in Old City, this luxury hotel is within a 10-minute walk of Chiang Mai University and Wat Phra Singh. Pratat Chedi Luang Temple and Tha Phae Gate are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for The Chiang Mai Old Town

4.6
Wonderful
5 - Excellent
48
4 - Good
17
3 - Okay
1
2 - Mediocre
1
1 - Poor
2
4.8
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very attentive, helpful, and professional. The room was spotless and nicely prepared to welcome us complete with a personal note from the staff congratulating us on our anniversary. Previous to our stay we were even offered a free room upgrade.

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a nice relaxing trip. We love the fitness center and the pool, and breakfast is very nice.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We absolutely loved The Chiang Mai Old Town Hotel. It’s location within the old town is perfect, in fact there is even a Temple across the street. The design of the hotel and rooms are extremely attractive. They clearly hired a talented architect and interior designer. The restaurant is very good and the staff are professional and friendly. We enjoyed an authentic Thai massage at the spa. We would highly recommend this hotel to others and we would definitely stay there again.

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Small and cute hotel with 30 rooms, but very new and clean. Just that the wifi in our room is not working well and 3 staffs were trying to help us in our room for more than 30mins with our presence, however the problem was not fixed. Overall I like the hotel, people are nice and friendly. Also they provide free masks and hand sanitizer. Breakfast was simple but good. Location is fine, you can find taxi around the corner while they provide free shuttle service too.

Stayed 2 nights in Feb 2020