We chose WestHouse Hotel because of it's location to Times Square and Central Park. From the moment we checked in we had one good experience after another. Our room was pleasantly decorated, very clean and comfortable. The personnel were professional and quite accommodating. If we ever make another trip to NYC, we will be staying at WestHouse Hotel.
This was our first time in New York and the hotel was more than we xpected. This was a special celebration and asked for a room with a fantastic view and wow did they deliver we were on 39th floor and looked on to the East River right across to Long Island. Our package included breakfast in the VIP restaurant on 30th floor - food was fab and great choice. Staff here were slow and never uttered a word. It also included hor deurves and cocktails between 5-8pm - we used this when we arrived but when we asked about the cocktails we were told there wasn't any only wine and beer. We didn't take that any further it was unimportant to us.
The Trump was everything I had hoped for and did not believe could be possible. The hotel itself is a class act with the staff first rate. I was blown away by the little extras - electric curtains and blinds, a bed side control that switches everything off or on - including opening and shutting curtains. The bathroom amenities were first rate and the size of the whole room plus the HUGE bathroom with two basin setup for two people was fantastic. I can highly recommend this hotel for anyone wanting a 5+ star hotel that is in a street with lots of fabulous restaurants and top grade shops and art galleries.
I was hesitant about going to this hotel because we generally prefer the personalized service of a small boutique hotel and this one seemed quite grand. However, upon arrival and throughout our stay, I was pleasantly surprised that we received the personalized service and general feel of a smaller hotel.
The rooms are very spacious unlike many hotel rooms in NYC. The bathrooms are modern, also spacious, clean and there is tons of counter space which we appreciate. The bed was so comfortable, we got a great night's rest. Staff/Room Service was excellent as well as the concierges - very helpful and friendly.
Usually, when away, we miss our bed & shower at home and are usually ready to go at the end of our stay but this time, I feel that I would have extended my stay if I could.
Stephanie M. from Montreal, Qc
The Setai Fifth Avenue sits poised in The World’s Metropolis, enveloping you in splendor and courting your sense of …More
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