Room was terribly dirty. Dust in the bathroom, like it wasn't cleaned for at least 2 years! Receptionist didn't ask during check-in if I need to purchase baggage ticket (you need one if you want to store your bags. Our flight was at 10.20 pm and check out was at 11 am. So it would be very nice, if we could have an opportunity to store bags for that period of time. Which we wanted. And when we went out (after check-out) we saw terrible line and receptionist told to stay in line to purchase those baggage tickets. The question is: "Why didn't she ask us when we were checking-in?!" Also we were waiting in line for 2 hours to check-in - rediculous! Just 3-4 people were working. But hotel is huge! 18 floors! They could have at least 7 people at the desk.
Traveller from Kherson, Ukeaine
This New York City hotel located on Seventh Avenue at 33rd Street is across from Madison Square Garden and Penn Station.More
My 2 teenage children and I spent last weekend at this hotel. We weren't looking for any luxury or amenities, just a comfortable place to stay with a convenient location. We found this and more. Since we were traveling by train, we were looking for a hotel close to Penn Station; the location was also perfect for travel within New York. It turned out to be great for shopping, restaurants and sight-seeing, also. The staff was incredibly friendly, helpful and hard-working.
Located in Midtown West, this hotel is steps from Herald Square and Macy's. Empire State Building and Times Square are also …More
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