Canada Spa Holidays

Wonderful place. Definitely recommended. Get a bigger room for better experience. We upgraded it once we arrived.

Room was well appointed, clean, and comfortable. Convenient location for walking and exploring the area. Plenty of shops, restaurants, and entertainment. We had trouble accessing the hotel due to police closing streets around the hotel; for a peaceful gathering in the square in support of Palestine/Gaza. I called the hotel for help in finding parking, but as I explained the situation the young lady finally said she couldn't help me and hung up. I found street parking nearby, walked to the hotel, went to the front desk and spoke with the young lady from the phone call. Again, she didn't offer any help. Then, Soso another staff member, heard what was going on. This young lady went outside, walked to the end of the block, spoke with the police officer who was blocking the street and got him to allow cars access to the hotel! I was very impressed with her willingness to take action in assisting guests. Our 4th floor room faced the front of the hotel. Outside, there was a club with loud music and a construction site. After checking into our room, we went downstairs and inquired about how late the club would be operating. Soso explained they weren't normally open on Sunday, but would check with them about the noise. Then, she took the time to walk outside and point is in the right direction to get to a restaurant we wanted to find. Construction, garbage trucks, and other street noise started promptly at 7am each day...downtown city life!

The bathroom was very small for five and the beds did a lot of noise, I thing there was a plastic in the mattress I guess.

Walking distance to falls. Excellent farm to table restaurant

My only issue is that the elevator doors close too quickly and as a handicapped person this is very frustrating as I cannot get inside the elevator fast enough

It was very closr to the outlet mall. The pool was refreshing and warm. The bathrobes are a nice touch.

I had the absolute pleasure of staying at the Park Hyatt Toronto, and I cannot speak highly enough about the experience. From the moment I arrived until the day I left, every detail of my stay was made exceptional by the incredible staff and their outstanding hospitality. At the front desk, Matt immediately stood out. His professionalism, patience, and kindness made check-in seamless and stress-free. He didn’t just process my stay, he genuinely welcomed me, and his attentive manner carried through every interaction afterward. It’s rare to find someone who can make a large luxury hotel feel so personal, but Matt absolutely achieved that. At the front door, Nicholas was always there with a warm smile, genuine energy, and readiness to assist. Whether it was simply greeting me or helping with directions and transport, he consistently made me feel valued and cared for. His presence truly set a welcoming tone every time I entered or left the hotel. The concierge team deserves special recognition—particularly Vanessa and Erica. They are a true asset to the Park Hyatt. Not only were they highly knowledgeable about Toronto, but they took the time to understand my needs and preferences, going above and beyond to ensure I had the best experiences during my visit. Their recommendations were spot-on, and their professionalism was matched with a personal warmth that made every interaction a joy. I will absolutely return and would recommend the Park Hyatt Toronto.

Everything was perfect

Room was well appointed, clean, and comfortable. Convenient location for walking and exploring the area. Plenty of shops, restaurants, and entertainment. We had trouble accessing the hotel due to police closing streets around the hotel; for a peaceful gathering in the square in support of Palestine/Gaza. I called the hotel for help in finding parking, but as I explained the situation the young lady finally said she couldn't help me and hung up. I found street parking nearby, walked to the hotel, went to the front desk and spoke with the young lady from the phone call. Again, she didn't offer any help. Then, Soso another staff member, heard what was going on. This young lady went outside, walked to the end of the block, spoke with the police officer who was blocking the street and got him to allow cars access to the hotel! I was very impressed with her willingness to take action in assisting guests. Our 4th floor room faced the front of the hotel. Outside, there was a club with loud music and a construction site. After checking into our room, we went downstairs and inquired about how late the club would be operating. Soso explained they weren't normally open on Sunday, but would check with them about the noise. Then, she took the time to walk outside and point is in the right direction to get to a restaurant we wanted to find. Construction, garbage trucks, and other street noise started promptly at 7am each day...downtown city life!

The bathroom was very small for five and the beds did a lot of noise, I thing there was a plastic in the mattress I guess.

Walking distance to falls. Excellent farm to table restaurant

Walking distance to falls. Excellent farm to table restaurant

The bathroom was very small for five and the beds did a lot of noise, I thing there was a plastic in the mattress I guess.

My only issue is that the elevator doors close too quickly and as a handicapped person this is very frustrating as I cannot get inside the elevator fast enough