Jiangnan Luxury Holidays

With subway lines 1 & 3 less than a 5 minute walk, location is very accessible and getting around the city is very easy. Room size was good, but showing its age, with the carpet in particular looking like it’s seen a lot of foot traffic and in need of a thorough clean or replacement. WIFI in the room was also patchy, regularly dropping in and out, and had to resort to international roaming on the phone. Breakfast selection was good, dining area was clean, roomy and plenty of seating, but its appearance was let down by some scruffy hole ridden window blinds, unbecoming of a 4.5 Star hotel. Only used the Hotel restaurant once, but very happy with the food and service. Good menu options and reasonably priced too.

The staff prepared the room for our anniversary!!! They were excellent !!

very clear and all staff are very nice

The Hyatt regency is fairly far from most sights in Chongqing. Everything is often on the other side of the river which means a 25-30 minute Didi drive. The only pro about the location is that it is right next to paradise mall and walk. So there is plenty of good food and shops nearby. We stayed for two nights and we felt very letdown about the room. It was very outdated with old furnishing, dangerous wallpaper (you can get splinters from running your hand/ body along it- families with children be aware.) When we arrived, our ac did not work. My parents room, the tv did not work. The shower and bathroom layout is poor with sharp edges along the bathtub, my son got a pretty bad gash on his leg from the accidentally coming across the edge of the tub. The shower water gushes out from underneath the shower door, which causes the entire bathroom to flood with water. When we arrived, my husband had to kill a mosquito in the room. Also the rooms smelled heavily of cigarette smoke. We felt like the Hyatt spent all of its budget on the lobby and forgot about the rooms. Can find better for the price.

The staff prepared the room for our anniversary!!! They were excellent !!

very clear and all staff are very nice

The staff prepared the room for our anniversary!!! They were excellent !!

very clear and all staff are very nice