Pullman Zhangjiajie

Property class: 4.5

Choose dates to view prices

Located close to Wulingyuan Scenic Area, Pullman Zhangjiajie provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is £56
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a view of mountains.

Deluxe Room, 1 King Bed

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, and a window with a view of buildings.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Club lounge access (Executive)

Room

Deluxe Room, 1 King Bed, Club lounge access (Executive)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds, Club lounge access (Executive)

A hotel room with a bed, a glass table, a blue armchair, a wooden wardrobe, and a television.

Deluxe Room, 2 Single Beds, Club lounge access (Executive)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large window with a mountain view.

Deluxe Room, 2 Single Beds

  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk with a television, a blue chair, and a window with curtains.

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for PREMIUM DELUXE ROOM,1 King Size Bed

A hotel room with a bed, a desk with a phone, a chair, a TV, and a door leading to another room.

PREMIUM DELUXE ROOM,1 King Size Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for PREMIUM DELUXE ROOM,2 Single Size Beds

A hotel room with two beds, a desk, a chair, a TV, and a view of the outside.

PREMIUM DELUXE ROOM,2 Single Size Beds

  • 409 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet
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About the area

Located in Wulingyuan, a neighbourhood in Zhangjiajie, Pullman Zhangjiajie is in a national park. The area's natural beauty can be seen at Wulingyuan Scenic Area and Zhangjiajie National Forest Park. Tianmen Mountain is another place to visit that comes recommended. Visit our Zhangjiajie travel guide
Map
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan, 427400

What's nearby

  • Towering limestone karst peaks, dense forest, and misty atmosphere.
    Wulingyuan Scenic Area
    7 min drive - 1.5 miles
  • A misty forest with tall, rugged rock formations.
    Zhangjiajie National Forest Park
    59 min drive - 30.7 miles
  • Wulingyuan Southeast Gate
    15 min walk - 0.8 miles
  • Charming Xiangxi Grand Theatre
    4 min drive - 1.5 miles
  • Bailong Elevator
    19 min drive - 9.8 miles

Getting around

  • Zhangjiajie (DYG)
    46 min drive

Restaurants

  • Mei Yue Cuisine House
    12 min drive
  • 农家土菜馆
    15 min walk
  • Zhuanjiacun Hotel Lobby
    12 min walk
  • HEYTEA 喜茶
    16 min walk
  • Boman Restaurant
    13 min walk

About this property

Pullman Zhangjiajie

  • Luxury hotel near Wulingyuan Scenic Area
  • A coffee shop/cafe, a garden and dry cleaning/laundry services are just a few of the amenities provided at Pullman Zhangjiajie. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.
  • Other perks at this hotel include:
    • A seasonal outdoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and concierge services
    • ATM/banking services, tour/ticket information and a 24-hour front desk
    • Guest reviews say great things about the first-rate property condition
  • Room features
  • All 456 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • 42-inch HDTVs with satellite channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: China Green Hotel. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Pullman Zhangjiajie have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Pullman Zhangjiajie?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Pullman Zhangjiajie on 20 Nov 2026 start from £56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Zhangjiajie pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Zhangjiajie?

Self-parking is free at this property.

What time is check-in at Pullman Zhangjiajie?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Pullman Zhangjiajie?

Checkout is at noon.

Where is Pullman Zhangjiajie located?

Located in Wulingyuan, this luxury hotel is 1.1 mi (1.8 km) from Wulingyuan Scenic Area and 29.3 mi (47.1 km) from Zhangjiajie National Forest Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Zhangjiajie Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 139 out of 259 reviews
Rating 8 - Good. 75 out of 259 reviews
Rating 6 - Okay. 31 out of 259 reviews
Rating 4 - Poor. 10 out of 259 reviews
Rating 2 - Terrible. 4 out of 259 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Compliment the excellent service from Mr. Reddy in Guest Relations and Mr. Leo in the concierge desk. Lavish breakfast with good Chinese vegetarian options.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a clean, comfortable room and it met all our needs. There are some restaurants within walking distance but it is a walk away from the main stretch of town. I would stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities
There are ton of restaurants and wonderful area to walk around at night
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with decent size rooms. Comfortable and excellent service and great location.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the Pullman and would highly recommend this property. The staff was extremely helpful at all times and the room was very comfortable.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman hotel had a fantastic breakfast that really helped us fuel our bodies for long days of hiking in the National Forest. The foot messages at the hotel spa were fantastic and the staff was kind and helpful. The hotel is in an excellent location to walk to the waterfront and restaurants.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to national park

Lovely location smaller part of city near national park. Lovely motel, friendly helpful staff, Great breakfast choice. Excellent dining room.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are also friendly and helpful
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable stay. Greater location.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
It’s ok very hardly speak English plus breakfast is ok not too good location is perfect rooms are good but they turn off Acc we use fan
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The room was a good size, had comfy beds and a nice balcony. Bu for some reason there was no dresser or furniture to store clothes besides the small closet in the entry hallway - not enough for a 4 night stay. We were surprised to see a sign in the elevator that the 2nd-4th floor were not "non-smoking floors" as we understood the whole hotel was supposed to be non-smoking. There were ashtrays all over the halls with butts in them and the place smelled like secondhand smoke. On a few occasions I am certain someone was smoking in a room near ours and we called the front desk and the response was the send up housekeeping with an aerosol "air freshener" and I don't think they asked the guest to stop smoking. I was with a child so this was extra stressful. Finally there was a large breakfast with many options but strangely most dishes had meat in them. Like they had tofu with beef (isnt tofu a vegetarian staple?), carrots with pork and potatoes with bacon but also standalone servings of beef,pork and bacon. It was too much meat and it would have been better to have some options not full of meat...
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well situated near Zhangjiajie national forest park and near many other attractions and restaurants. Breakfast was mainly Chinese food but good. I was not able to use swimming pool for 2 out of 3 days just because it was raining but no thunder
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Property conditions & facilities
Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Best you can get

Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Pros: Location is great, only few minutes driving from Zhangjiajie National Forest and within walking distance to restaurant and shops. Hotel staff is very nice. Cons: Hotel is very dated, damp and humid. Our room was dark and damp. Carpet and curtains had stains. Mini fridge did not work. Shower barely had any water pressure. There was no hair conditioner and no lotion. Breakfast food was not good and breakfast area felt like a giant diner with people running around everywhere. Will not stay here again.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

We picked this one due to the convenience of being close to the Wulingyuan national park, glass bridge, Baofeng lake, and HuangLong cave, all the main attractions you need to do - besides the epic Tianmen mountain which is located in downtown ZhangJiaJie just 30 minutes away. Hotel offers transport service from airport and park, but this is for a fee. Taxis, however, are low priced and convenient. Hotel check in team and concierge (Mark) are wonderful so make sure to check in with him for assistance with booking park tickets, restaurant recommendations, and tips on how to navigate the 4 day itinerary in the area. Massage on site is great and at reasonable cost. Rooms are slightly dated and in the wintertime, all public areas are very cold due to heat not being turned on. Only downside to our stay is the terrible breakfast. Coffee is undrinkable but manager offered better Italian style coffee from the bar. Still better off going to Luckin across the street. Dinner is equally bad, but we also preferred Cantonese options since we can't handle the seasoning of Hunan cuisine. Location of hotel can't be anymore prime, within walking distance to the main park and downtown area with Hey Tea, shopping, and other dining options. Pool looks lovely but obviously closed during winter.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and furnished very nicely. Breakfast was good with large international selection. All staff were very helpful and George went over the top to ensure our sightseeing was very successful
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel , But Resturant open only 9:00 pm - which is not nice
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room in need of renovation. All staff very helpful Great Location
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Fix the leaks
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Friendly efficient staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 3 nights in Mar 2026