Luzerner Alps Luxury Holidays

The setting and views from this hotel are absolutely stunning and were the highlight of our stay. The breakfast was also quite good, and we especially appreciated the excellent coffee machine each morning. Unfortunately, the room itself was very basic and felt more like a 2 star experience than what we were expecting. We stayed during an unusually hot period in late August, and there is no air conditioning anywhere in the hotel. While the staff were polite, helpful, and did their best by providing fans, the fan offered very little relief from the heat. As a result, sleep was difficult throughout our stay. The bedding, sheets and towels also felt lower quality than we would have expected, which only added to the discomfort. While we genuinely appreciated the friendly staff and the spectacular location, the overall comfort level was not sufficient for us. We would not choose to stay here again.

We had a great time in Luzern. The hotel is conveniently situated and the staff is very friendly and helpful. The rooms have been renovated and updated.

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We had a great time in Luzern. The hotel is conveniently situated and the staff is very friendly and helpful. The rooms have been renovated and updated.

The property is very tired. My room had furniture that was old and beaten up. The entrance to the hotel is also a prep/staging area for a restaurant downstairs. Often our entrance was blocked by staff of the restaurant loitering and smoking.

Perfect location !!! We got lucky and had a portable AC unit in our room so we were very comfortable.

The setting and views from this hotel are absolutely stunning and were the highlight of our stay. The breakfast was also quite good, and we especially appreciated the excellent coffee machine each morning. Unfortunately, the room itself was very basic and felt more like a 2 star experience than what we were expecting. We stayed during an unusually hot period in late August, and there is no air conditioning anywhere in the hotel. While the staff were polite, helpful, and did their best by providing fans, the fan offered very little relief from the heat. As a result, sleep was difficult throughout our stay. The bedding, sheets and towels also felt lower quality than we would have expected, which only added to the discomfort. While we genuinely appreciated the friendly staff and the spectacular location, the overall comfort level was not sufficient for us. We would not choose to stay here again.