Nomad Roof Junior Suite | Premium bedding, in-room safe, desk, soundproofing

Reviews of Nomad Lodge & Spa by CERVO

3.5 out of 5
Nomad Lodge & Spa by CERVO
156 Riedweg, Zermatt, VS

Reviews

10

Exceptional

Rating 10 - Excellent. 27 out of 29 reviews" "
Rating 8 - Good. 2 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Just book it. Rooms, breakfast, service are all fantastic.
Stayed 2 nights in Nov 2023
Response from CERVO on 2 Dec 2023
Dear David,Thank you for taking the time to share such a glowing review, and for choosing to stay with us at Nomad by CERVOWe are delighted to hear that you had an amazing experience at our hotel and that our rooms and service exceeded your expectations. We strive to offer the perfect base camp for exploring without having to sacrifice the amenities of the CERVO world, so we are happy that you had a great stay,Furthermore, we are thrilled that our staff made you feel so welcome. It's always rewarding to know that our efforts to provide excellent service and maintain high standards have been successful. Once again, thank you for choosing our resort, and we look forward to welcoming you back one day in the future.See you soon at CERVO!Best regards from Zermatt, Benjamin DietscheGeneral Manager

10/10 Excellent

Úrsula Guerra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in Nov 2023
Response from CERVO Mountain Resort on 26 Nov 2023
Liebe Úrsula Guerra,Vielen Dank für Deinen Besuch bei uns im Nomad by CERVO und für die tolle Bewertung im Anschluss.Wir freuen uns, dass es Dir so gut gefallen hat und Du so die Zermatter Bergwelt rundum geniessen konntest. Wir hoffen, dass Du auch die Gelegenheit hattest, Dich in einem unserer Restaurants kulinarisch verwöhnen zu lassen.Ob im Winter oder im Sommer, wir freuen uns schon jetzt auf ein Wiedersehen.Bis bald im CERVO!Liebe Grüsse aus ZermattBenjamin DietscheGeneral Manager

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in town
Cervo has put thought into every detail, from checking in to all the room design choices. The breakfast buffet is lovely and includes hot breakfasts, Bazaar has great food for dinner too. The spa was so relaxing, loved looking at the Matterhorn from the hot infinity pool. It feels remote enough on the hill, but is easy to get to with the elevator from the funicular station.
Stayed 4 nights in Aug 2023
Response from CERVO on 13 Sept 2023
Dear Morgan,We're absolutely delighted to read your fantastic review about your time with us at Nomad by CERVO.It's wonderful to hear that you appreciated the thoughtful details in our hotel, from the seamless check-in experience to our carefully curated room designs. We take pride in offering a memorable breakfast buffet with a variety of options, including hot breakfasts, and we're glad you enjoyed it.Our restaurant team will be thrilled to know that you found the food great, and we couldn't agree more about the spa – the views of the Matterhorn from the hot infinity pool are truly breathtaking.We're glad to hear that you found our location convenient, thanks to the elevator from the station. Your feedback means a lot to us.Thank you for choosing us, and we can't wait to welcome you back for another memorable stay in the future.See you soon at CERVO!Best regards from Zermatt, Benjamin DietscheResort Manager

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Best hotel and service ever, location is amazing with direct elevator from the town, and great view! food was great and amenities outstanding
Stayed 2 nights in Jun 2023
Response from Duje on 19 Jul 2023
Dear Kyle Thank you for your wonderful feedback. We are glad you enjoyed you stay here.We hope to see you soon again here at CERVO and remain withbest regards from the AlpsYour CERVO-Team

10/10 Excellent

Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good memory- Thanks
The font desk staff was great. We stayed Zermatt for a day and she planed a perfect day trip for us. Also she gave us a Cervo notebook - a memory for me and wife forever. Thanks.
Stayed 1 night in Apr 2023
Response from CERVO Mountain Resort on 1 May 2023
Dear Ki,Thank you for your wonderful review. We are delighted to read you had such a nice stay at Nomad by CERVO.We were pleased to assist you in planning your trip to Zermatt. It is also great you liked the CERVO notebook so much. Your words of appreciation are truly valuable to us, and we will share your feedback with the team.We hope that you and your wife will come to Zermatt in the future. We at CERVO will be happy to welcome you once more.See you soon at CERVO!Best regards from Zermatt, Benjamin DietscheResort Manager

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strong recommend
Great stay, the team did a great job at check in. Amazing location for ski in / ski out. We stayed in the family room which was great. Spa was amazing too.
Stayed 3 nights in Dec 2022
Response from CERVO Mountain Resort on 4 Mar 2023
Dear William,Thank you for your review and for staying with us at CERVO recently. It was great to hear that your check-in experience was smooth and that the family room that you stayed in was to your liking. We are very lucky to be in such a beautiful location and right next to the Sunnega-Zermatt ski lift, so we are glad your ski-in/ski-out experience was good.Thank you for also visiting our spa, so you know for next time we do offer a number of spa packages, in particular our family time package which may be really well suited to you and your family.Thank you again for staying with us, and we really look forward to welcoming you back to CERVO soon.Best regards from Zermatt, Marco OsterwalderGeneral Manager

10/10 Excellent

Kongkaew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of Matterhorn Location easy to walk around Breakfast so good And the spa very nice
Stayed 2 nights in Nov 2022
Response from CERVO Mountain Resort on 26 Dec 2022
Dear Kongkaew,Thank you for taking the time to leave this excellent review for us.We are pleased you enjoyed your stay with us at Nomad by CERVO here in stunning Zermatt. It is a delight to welcome guests to our exquisite location and offer them an uninterrupted view of the spectacular Matterhorn.We are glad that you enjoyed our delicious breakfast menu. Served in our Bazaar, our morning menu has something for everybody.It is also great to learn that you visited our Mountain Ashram Spa. Here, our guests enjoy bathing rituals from around the world, offering genuine relaxation and rejuvenation.We hope to welcome you back soon. Our team here at CERVO looks forward to offering you another exceptional stay.See you soon at CERVO!Best regards from Zermatt, Marco OsterwalderGeneral Manager

10/10 Excellent

Vera, Haywards Heath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved, LOVED staying at the Nomad Lodge and only regret that it was just a short stay! Such a unique and amazing place with a great vibe, the facilities are brilliant, the staff were super helpful and flexible. We will definitely be back!
Stayed 1 night in Mar 2022
Response from Estelle Flückiger on 27 Mar 2022
Dear Vera, Haywards Heath, Thank you so much for this very kind review. At Nomad by CERVO we aim to move beyond hospitality and offer our guests a world-class, unforgettable experience when they stay with us. It was a joy for our friendly staff to attend to you. We are very happy to hear that you were pleased with our facilities. Comfort and convenience are two of our main priorities. It is important for our guests to have a home-away-from-home experience. Please visit us again. We have several extraordinary restaurants at CERVO Mountain Resort that we highly recommend trying out. See you soon at CERVO! Greetings from Zermatt Estelle Flückiger & Benjamin Dietsche Executive Managers

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and spa
Excellent, all aspects of the hotel were fantastic. The staff so welcoming with excellent service and the spa is stunning
Stayed 1 night in Mar 2022
Response from Estelle Flückiger on 18 Mar 2022
Dear Benjamin, Thank you for your recent visit to Nomad by CERVO. We are delighted to hear that all aspects of the stay were fantastic. Our service is defined by our passion for going beyond hospitality and ensuring ultimate satisfaction for our guests. Our teams work effortlessly in ensuring this is done, therefore to have this acknowledged is truly a pleasure. It is also great to read you enjoyed our spa facilities inspired by Japanese onsen, Bhutanese hot stone baths, and the Northern European art of sauna. We sincerely look forward to welcoming you back again soon, for another memorable CERVO experience. See you soon at CERVO! Best regards from Zermatt, Estelle Flückiger & Benjamin Dietsche Executive Managers

10/10 Excellent

mehmedalija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oustanding place to be at!
Oustanding place to be at!
Stayed 10 nights in Feb 2022
Response from Estelle Flückiger on 25 Feb 2022
Guten Tag mehmedalija, Herzlichen Dank für Deine grossartige Rückmeldung mit der tollen Bestwertung, die uns richtig stolz macht. Schön zu hören, dass wir für Dich der "Place to be" sind und Du den Aufenthalt bei uns in Zermatt so richtigen geniessen konntest. Wir haben auch mit Freude gelesen, dass Dir unser stilvolles Design mit allem Komfort so gut gefallen hat und Dein Lob für unser Team haben wir natürlich noch so gerne weitergeleitet. Ob für ein verlängertes Abenteurerwochenende in den Bergen oder eine längere Auszeit vom Alltag, wir hoffen Dich schon ganz bald wieder bei uns willkommen zu heissen. Bis bald im CERVO! Liebe Grüsse aus Zermatt Estelle Flückiger & Benjamin Dietsche Executive Managers

8/10 Good

Xinming

Stayed 1 night in Jan 2022

8/10 Good

wenwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The restaurant is amazing. Rooms is very modern and clean.
Stayed 1 night in Nov 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will actually be back in a month!
Really fun solo trip for my birthday. Everyone was kind, funny and professional. The food was amazing and the spa fabulous. One of the best breakfasts I’ve ever had and included! Only a slight disappointment the Onsen was closed for maintenance.
Stayed 1 night in Sep 2021

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from CERVO on 25 Aug 2023
Guten Tag Andrea,Wir möchten uns herzlich bei Dir für Deine positive Bewertung und das schöne Feedback zu Deinem Aufenthalt bei uns im Nomad by CERVO bedanken. Es erfüllt uns mit grosser Freude zu hören, dass Du mit verschiedenen Aspekten Deines Aufenthalts, wie der Sauberkeit und dem Service unseres Teams, zufrieden warst.Wir hoffen, dass wir Dich bald wieder bei uns begrüssen dürfen und können Dir für Deinen nächsten Besuch auch mal einen Besuch unserer Restaurants ans Herz legen. Vielleicht bei einem schönen Drink auf der Terrasse mit Ausblick auf die Zermatter Bergwelt. Bis bald im CERVO!Liebe Grüsse aus ZermattBenjamin DietscheResort Manager

10/10 Excellent

Urs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil chaleureux. La chance de recevoir un surclassement (rare avec ebookers). Chambres au style unique, grande et bonne salle de bains
Stayed 1 night in Aug 2023
Response from CERVO on 23 Aug 2023
Salut à vous Urs !Nous vous remercions de ce commentaire qui nous fait grand plaisir.La réputation du Nomad by CERVO de Zermatt tient avant tout au niveau de ce qu’il sait proposer. Dès leur arrivée, nous voulons montrer à nos hôtes qu’ils ont fait le bon choix et qu’ils seront au centre de nos attentions durant leur séjour. Le premier contact est donc important et donne le ton : un accueil chaleureux est donc la moindre des choses !Vous avez pu donc apprécier un surclassement et par conséquent pu constater l’extrême qualité de nos chambres ! Loin d’être des copies génériques et plates des standards habituels, elles présentent en effet un style recherché, des détails uniques, un confort toujours loué et des équipements irréprochables. C’est le niveau auquel l’établissement habitue ses hôtes, et compte bien poursuivre sur cette voie pour vous être encore plus agréable la prochaine fois !A bientôt au CERVO !Meilleures salutations de ZermattBenjamin DietscheResort Manager

10/10 Excellent

Gilles

Stayed 3 nights in Jul 2023

10/10 Excellent

Cheong

Stayed 2 nights in Jul 2023

10/10 Excellent

David-Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from CERVO Mountain Resort on 2 Aug 2023
Hello David-Martin,Thank you very much for your positive review. It is great to hear that you were pleased with the cleanliness of our Nomad by CERVO and also appreciated our team and service. With its stylish design and flexible room layout, the Nomad offers the perfect base camp for exploring and we hope you enjoyed your stay here in Zermatt. We look forward to welcoming you back soon.See you soon at CERVO!Kind regards from ZermattBenjamin DietscheResort Manager

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly staff
Stayed 2 nights in Jul 2023
Response from CERVO Mountain Resort on 2 Aug 2023
Hello Rohan,Thank you very much for your kind review. We are very pleased that you were so satisfied with our service and our team.Our team always strives to provide our guests with first-class service and to make your stay a pleasant one, and the cleanliness of our entire facility is of course also a priority. Hopefully you were able to try one of our great restaurants during your stay. Otherwise, we would be happy to recommend a trip to the Bazaar for your next stay, inspired by the lively markets in the Orient.It would be a pleasure to welcome you back soon.See you soon at CERVO!Kind regards from ZermattBenjamin DietscheResort Manager

10/10 Excellent

David

Stayed 2 nights in Jan 2023
Response from CERVO Mountain Resort on 2 Aug 2023
Hello David,Thank you very much for your positive review. We are happy to see that you did enjoy you stay with us.We hope to see you soon at CERVO!Kind regards from ZermattBenjamin DietscheResort Manager

10/10 Excellent

Antonio

Stayed 2 nights in Jan 2023

10/10 Excellent

chin leung

Stayed 1 night in Oct 2022

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super astral, com equipe de funcionários super solícitos! Aprèz ski fantastico!!!
Stayed 4 nights in Feb 2022
Response from Estelle Flückiger on 14 Feb 2022
Prezado Marcelo, Que bom que tenha gostado da nossa proposta. Agradecemos muito os comentários alentadores. Com certeza, a cordialidade e a hospitalidade são prioridades em nosso hotel. Nos fazemos o melhor por manter um alto nível no que diz respeito ao conforto e limpeza dos quartos. Sabemos que não há nada mais importante do que se sentir em casa mesmo estando longe de casa. Tomara que volte a nos visitar em breve. As nossas portas estão sempre abertas. Até breve no CERVO! Cordiais cumprimentos desde o Zermatt, Estelle Flückiger & Benjamin Dietsche Gerentes Executivos

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Hotel super estiloso ski/in em Zermatt com vista privilegiada para o Matterhorn. Café da manhã sensacional.
Stayed 4 nights in Jan 2022
Response from Estelle Flückiger on 11 Feb 2022
Querida Maria, Agradecemos muito a mensagem tão motivadora e elogiosa. Você tem toda a razão, o nosso hotel tem uma vista excelente do Matterhorn e além disso fica pertinho do teleférico de esqui Zermatt-Sunneggao. Ficamos felizes em saber que você apreciou o café da manhã. Nós selecionamos os ingrediente mais frescos e de melhor qualidade, e isso faz toda a diferença. Tomara que volte a nos visitar. Prometemos-lhe a mesma cordialidade durante sua estadia e o mesmo conforto nos quartos. Vemos vocês em breve no CERVO! Melhores cumprimentos desde o Zermatt Estelle Flückiger & Benjamin Dietsche Gerentes Executivos

10/10 Excellent

Patrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

MARK

Stayed 2 nights in Dec 2021

10/10 Excellent

Caio A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! The best hotel in Zermatt.
Cervo Hotel is unique! I would recommend for everyone going to Zermatt. Probably the best hotel atmosphere i've been to! Also my wife and I loved the Bazaar restaurant, you wont regret!
Stayed 2 nights in Nov 2021

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles perfekt
Stayed 3 nights in Aug 2021