Title: Holiday Inn Express Luzern - Kriens by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Luzern - Kriens by IHG Hotel with free breakfast, near Chapel Bridge ![Free buffet breakfast on weekdays ](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/53b7e22f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/54d09f97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Queen Bed, Accessible (Free Breakfast) | Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/3a467cbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/020263ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/3d3365d4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Luzern - Kriens, at the foot of Chapel Bridge, is perfect for exploring Lucerne's historic attractions. Guests enjoy a breakfast buffet before discovering the city. The Lobby Lounge Restaurant serves local specialties, and WiFi keeps everyone connected. 8.8 Excellent ## Popular amenities - - Bar - Parking available - 24/7 front desk - Laundry - Pet-friendly £104 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=29874288&PinnedHotelID=29874288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=29874288&PinnedHotelID=29874288&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=29874288&PinnedHotelID=29874288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=29874288&PinnedHotelID=29874288&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=29874288&PinnedHotelID=29874288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=29874288&PinnedHotelID=29874288&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=29874288&PinnedHotelID=29874288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=29874288&PinnedHotelID=29874288&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/5b7d3568.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (with Free Breakfast) 9.4 Exceptional 3 reviews ### Highlights Soundproofed Heating Connecting rooms available Smart TV Pillow menu Blackout curtains Sofa bed - double Hairdryer - Sleeps 1 - 1 Double Bed OR 2 Single Beds ![Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast) | Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/2ed6b987.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast) 7.0 Good 4 reviews ### Highlights Soundproofed Heating Connecting rooms available Smart TV Pillow menu Blackout curtains Sofa bed - double Hairdryer - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/a67756c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed (Free Breakfast) 9.2 Wonderful 22 reviews ### Highlights Soundproofed Heating Connecting rooms available Smart TV Pillow menu Blackout curtains Sofa bed - double Hairdryer - Sleeps 2 - 1 Queen Bed ![Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/a67756c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible (Free Breakfast) 8.0 Very good 2 reviews ### Highlights Soundproofed Heating Connecting rooms available Smart TV Pillow menu Blackout curtains Sofa bed - double Hairdryer - Sleeps 2 - 1 Queen Bed ![Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/a67756c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds (Pet Friendly, Free Breakfast) 8.2 Very good 10 reviews ### Highlights Soundproofed Heating Connecting rooms available Smart TV Pillow menu Blackout curtains Sofa bed - double Hairdryer - Sleeps 2 - 2 Single Beds ![Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/104dc7ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast) 9.6 Exceptional 4 reviews ### Highlights Soundproofed Heating Connecting rooms available Smart TV Pillow menu Blackout curtains Sofa bed - double Hairdryer - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information) ## About the area Kriens is home to Holiday Inn Express Luzern - Kriens by IHG. The area's natural beauty can be seen at Mount Pilatus, while KKL Lucerne and Swiss Transportation Museum are cultural highlights. Chapel Bridge and Lucerne Town Hall are two other places to visit that come recommended. [Visit our Kriens travel guide](https://www.expedia.co.uk/Kriens.dx55347) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.02692%2C8.29994&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iXRMJuDFZCPxi5rCUfQl49subZA=) Am Mattenhof 16, Kriens, LU, 6010 ### What's nearby - Chateau Guetsch - 3 min drive - 2.4 miles - Chapel Bridge - 4 min drive - 2.2 miles - KKL Lucerne - 4 min drive - 2.4 miles - Lucerne Town Hall - 5 min drive - 2.8 miles - Swiss Transportation Museum - 7 min drive - 3.7 miles ### Getting around - Hergiswil Station - 6 min drive - Stans Station - 10 min drive - Zurich Airport (ZRH) - 65 min drive ### Restaurants - ‪McDonald's - ‬2 min walk - ‪Molini Pizza - ‬20 min walk - ‪Nooch - ‬3 min walk - ‪Bäckerei Hug - ‬2 min walk - ‪Restaurant Kuonimatt - ‬4 min walk ## About this property ### Holiday Inn Express Luzern - Kriens by IHG Hotel near Chapel Bridge Located close to KKL Lucerne and Lucerne Town Hall, Holiday Inn Express Luzern - Kriens by IHG provides a free breakfast buffet, a terrace and dry cleaning/laundry services. The on-site restaurant, Lobby Lounge Restaurant &, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre. You'll also enjoy perks such as: - Self-parking (surcharge), luggage storage and 3 meeting rooms - Smoke-free property, a vending machine and a computer station - Multilingual staff, a front desk safe and a TV in reception - Guest reviews give top marks for the helpful staff Room features All 160 rooms feature comforts such as pillow menus, as well as thoughtful touches such as free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Smart TVs with premium channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/14000000/13450000/13441300/13441227/a4c12853.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Luzern City Lucerne - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 7.8 Good 1,061 reviews £91 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=13441227&PinnedHotelID=13441227&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/610000/607400/607390/5cf450d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Luzern Lucerne - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 963 reviews £104 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=607390&PinnedHotelID=607390&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (CHF 20 per person)](https://images.trvl-media.com/lodging/1000000/490000/483100/483085/903ceaca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Luzern Kriens Kriens - 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10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=76824553&PinnedHotelID=76824553&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1390000/1388200/1388165/c33bf04f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Lucerne Lucerne - Spa - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,003 reviews £231 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1388165&PinnedHotelID=1388165&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/20000000/19020000/19013100/19013075/fcbb8712.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astoria Lucerne Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 795 reviews £206 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=19013075&PinnedHotelID=19013075&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | Desk, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3080000/3070400/3070384/9b6fbe77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonnenberg Kriens - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 240 reviews £112 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3070384&PinnedHotelID=3070384&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/438000/437916/7626da15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de la Paix Old Town Lucerne - Pet-friendly - Free WiFi - Breakfast available - Housekeeping 8.4 Very good 1,007 reviews £117 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=437916&PinnedHotelID=437916&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/111000000/110240000/110237300/110237222/110ca7a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LIVINN - Self-Check-in Arth - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 88 reviews £158 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=110237222&PinnedHotelID=110237222&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour offsite parking (CHF 25 per night) - Covered parking on site (CHF 25 per night) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Lobby Lounge Restaurant & ### Things to do - TV in common areas ### Family friendly - In-room sofa bed - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 3 meeting rooms - Business centre - Computer station ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower - Handrails in stairways - Lift - Portable shower seat - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 5 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu - Sofa bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Towels provided ### Entertainment - Smart TV with premium satellite channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Connecting rooms available - Heating - Iron/ironing board - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 15 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age. - Tourism fee: CHF 0.65 per person, per night We have included all charges provided to us by the property. ### Optional extras - Covered self-parking fee: CHF 25 per night - Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours) - Pet fee: CHF 15 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars. ### Property is also known as Holiday Inn Express Luzern Kriens Hotel Holiday Inn Express Luzern Kriens Inn Express Luzern Kriens Holiday Inn Express Luzern Express Luzern Kriens By Ihg Holiday Inn Express Luzern Kriens Holiday Inn Express Luzern Kriens by IHG Holiday Inn Express Luzern Kriens an IHG Hotel Holiday Inn Express Luzern - Kriens by IHG Hotel Holiday Inn Express Luzern - Kriens by IHG Kriens Holiday Inn Express Luzern - Kriens by IHG Hotel Kriens ## Frequently asked questions ### Is Holiday Inn Express Luzern - Kriens by IHG pet-friendly? > Yes, this property allows cats and dogs (limit 2 total). There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Holiday Inn Express Luzern - Kriens by IHG? > As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Luzern - Kriens by IHG on 9 Nov 2025 start from £104.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Holiday Inn Express Luzern - Kriens by IHG? > Self-parking is available for CHF 25 per night. Limited spots are available. ### What time is check-in at Holiday Inn Express Luzern - Kriens by IHG? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Holiday Inn Express Luzern - Kriens by IHG? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is Holiday Inn Express Luzern - Kriens by IHG located? > Situated in Kriens, this hotel is within 3 mi (5 km) of Chapel Bridge, Lucerne Town Hall and KKL Lucerne. Swiss Transportation Museum is 3.6 mi (5.7 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express Luzern - Kriens by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.2 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 304 8 - Good 191 6 - Okay 38 4 - Poor 18 2 - Terrible 10 ### 10/10 Excellent #### KENNETH R 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place excellent breakfast ##### KENNETH R Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Peter 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was very clean. The staff was very friendly and helpful. Breakfast was good and there was a nice selection. Hotel is located just a couple minutes walk from the train that takes you into Lucerne, and there's no charge. We had a great experience and would recommend this hotel. ##### Peter Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Fatima 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are friendly and easy to approach. Breakfast was delicious, I love their cheese. ##### Fatima Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Yesha 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities good place to stay. ##### Yesha Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### ANDRES 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel near transportation but its not in the city ##### ANDRES Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Dhineth 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, walking distance to train station. Easy to get to Lucerne. Great view of Mount Pilatus from our room. ##### Dhineth Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Steve 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean and modern. The staff was friendly and professional. It is a 2 minute walk to the train station. The hotel gives you a discount train pass for the whole area, good for trains and buses. The pass also gives you a 10% discount for Mount Pilatus train ride. Morning breakfasts are included. It is a great place to stay. ##### Steve Stayed 4 nights in Sep 2025 ### 8/10 Good #### Shawna 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely and helpful girl to check us in and friendly kitchen manger bringing out trays of fresh bread and pastries with a smile. Train station minutes from hotel and minutes by train to downtown. Avoid our costly mistake of jumping in a taxi upon arrival! ##### Shawna Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Lakshmi 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very quiet and safe property and easy access ##### Lakshmi Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sorin 10 Jul 2025 Liked: Amenities, property conditions & facilities Great breakfast. Nice clean and quiet hotel w/ convenient access to train. Friendly staff. Would definitely recommend staying here to anyone. ##### Sorin Stayed 2 nights in Jul 2025 ### 6/10 Okay #### PU 27 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location is close to bus stop and local train station, but it is far from downtown and major attractions. We have visited many cities in Switzerland, holiday inn is the only one to check travelers passports. Lucerne city gives tourists free pass for public transportations. It would be nice if holiday inn could have sent emails or texts informing its guests so that they did not have to buy the tickets to the hotel. ##### PU Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Sravanthi 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very clean and accessible to train station. The staff is very helpful. ##### Sravanthi Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Parmveer 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property! The staff is friendly, and the hotel is conveniently located near the train station. They provided us with a guest card, which offered discounts on museums, activities, and train travel. ##### Parmveer Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Liset 25 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and convienient ##### Liset Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Susan 14 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful stay with a modern beautiful room & excellent breakfast. Free train only 5 minutes away to go to old part of city. It takes only 4 minutes to get there. ##### Susan Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kevin 23 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Although property updated and nearly new, you either took train (free pass from hotel) into old city center or drove yourself. Parking is extra and a bit steep at 25 chf per night. Easy on and off major hwy. ![](https://a.travel-assets.com/ugc/hotel-reviews/1111656f-d81b-447b-ad72-19edcc115945-1750654246670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e6d718ab-e0be-4308-9f84-87d5440ff1d2-1750654246796.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kevin Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Muhammad 3 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel if you are coming from abroad but for Swiss citizens its OK ##### Muhammad Stayed 1 night in May 2025 ### 8/10 Good #### Verified traveller 21 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Was very nice stay, room is spacious and breakfast is very delicious specially croissants ##### Verified traveller Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Patrick Alain 29 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good hotel ##### Patrick Alain Stayed 1 night in Mar 2024 ### 10/10 Excellent #### abdul MALEK 31 Dec 2023 Liked: Staff & service, property conditions & facilities, room comfort Lovely hotel and very comfortable to stay in. ##### abdul MALEK Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Myat min 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful receptionists and location is great as well. ##### Myat min Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Lakshmi Naga Sri Charan 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Lakshmi Naga Sri Charan Stayed 2 nights in May 2025 ### 8/10 Good #### FU-MIN 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The ##### FU-MIN Stayed 1 night in May 2025 ### 4/10 Poor #### Abdul Rehman 29 Jun 2025 Liked: Property conditions & facilities Disliked: Staff & service, room comfort The night staff on the night of June 28 was terrible. ##### Abdul Rehman Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Donna 9 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities The young ladies at the desk were helpful and kind , room was lovely, would stay again and recommend to friends. ##### Donna Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Altein Arosa, a Faern Collection Resort](https://www.expedia.co.uk/Arosa-Hotels-Arenas-Resort-Altein.h5204851.Hotel-Information) > > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Hotel Bären - 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