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Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Terrace/patio

Guest reviews

4.8/5 Exceptional
129 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Air conditioning
Spa

Cleaning and safety practices

Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationBasecamp Andermatt3 min walk
Popular LocationAndermatt Museum7 min walk
Popular LocationGemsstock Cable Car10 min walk

Choose dates to view prices

  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed
    More detailsDeluxe Room
  • Deluxe Room (Grand)

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room (Grand)
  • Deluxe Suite

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite
  • Deluxe Suite (Grand)

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 6
    • 2 King Beds
    More detailsDeluxe Suite (Grand)
  • Suite (Gemsstock)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Gemsstock)
  • Suite (Furka)

    Room amenities

    • Sleeps 8
    • 3 King Beds
    More detailsSuite (Furka)
  • Deluxe Suite (Junior)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite (Junior)

About this area

Andermatt

Located in Andermatt, The Chedi Andermatt is near a train station. Passstraße Slope and Talabfahrt Gurschen - Andermatt are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Basecamp Andermatt and Airolo-Pescium Gondola. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the snowshoeing.

Visit our Andermatt travel guide
Map
Popular Location

What's nearby

  • Passstraße Slope - 1 min walk
  • Basecamp Andermatt - 3 min walk
  • Andermatt Museum - 7 min walk
  • Gemsstock Cable Car - 10 min walk
  • Lochbarake - 4 min drive

Getting around

  • Andermatt Station - 2 min walk

About this property

The Chedi Andermatt

Family-friendly hotel with 8 restaurants and 3 spa tubs
Along with 8 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and a free ski shuttle are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 123 rooms boast fireplaces and deep soaking bathtubs and offer free WiFi, free wired Internet and balconies. Other amenities available to guests include pillowtop, sofa beds and separate sitting areas.
The Chedi Andermatt offers 123 forms of accommodation with fireplaces and minibars (stocked with some free items). Rooms open to balconies. This accommodation offers separate sitting areas and includes sofa beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 10 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, Thai massages and facials. The spa is equipped with hot springs/mineral springs, a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: CHF 30 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily
  • 8 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 hot tubs
  • Bike hire
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Fireplace
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 40 per pet, per night
Dogs only
Up to 55 lb/25 kg
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 690
  • New Year's Eve (31 December) Gala Dinner per child: CHF 300 (from 5 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CHF 30 per night (in/out privileges)
  • Pet fee: CHF 40 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Staff at the property wear personal protective equipment and guests are provided with hand sanitiser

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Chedi Andermatt Hotel
Chedi Andermatt
The Chedi Andermatt Hotel
The Chedi Andermatt Andermatt
The Chedi Andermatt Hotel Andermatt

Frequently asked questions

Can I cancel my reservation for free at The Chedi Andermatt and receive a full refund?
Yes, The Chedi Andermatt offers free cancellation on select room rates, because flexibility matters! Please refer to The Chedi Andermatt cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is this property pet-friendly?
Yes, The Chedi Andermatt allows dogs with a maximum weight of up to 25 kg per pet. There's a fee of CHF 40 per pet, per night.
How much is parking at The Chedi Andermatt?
Self-parking is available for CHF 30 per night.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does The Chedi Andermatt provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
This family-friendly Andermatt hotel is located in the mountains, just steps away from Passstraße Slope and Basecamp Andermatt. Gemsstock Cable Car and Talabfahrt Gurschen - Andermatt are also within 10 minutes. Andermatt Station is only a 2-minute walk.

Guest reviews

Overall score and ratings for The Chedi Andermatt

4.8
Exceptional
5 - Excellent
112
4 - Good
12
3 - Okay
3
2 - Mediocre
1
1 - Poor
1
4.9
Cleanliness
4.7
Service and Staff
5.0
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

this hotel is world class and is the nicest ski hotel I have ever stayed at. Service and the amenities were excellent. the rooms are as good as they get. The mountain is underappreciated as it compares with Lech, Grindewald, etc.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top level facilities and service. The investment to provide ultra luxury was obvious. However, the architectural choices were not to our personal liking, since we prefer more traditional and classical 5 star hotels.

Stayed 4 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Space in our Deluxe Suite. Food! Too expensive compared with other properties we know of same class abroad

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We went in the summer for a getaway weekend. Just perfect. The hotel is amazing -- rooms are modern and very well designed. The pools is beautiful. And the Japanese restaurant has a well-earned Michelin star. Would love to come back during ski season!

Stayed 2 nights in Aug 2019