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The Chedi Andermatt

Photo gallery for The Chedi Andermatt

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Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Terrace/patio

Overview of The Chedi Andermatt

The Chedi Andermatt

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
Gotthardstrasse 4, Andermatt, UR, 6490

Explore the area

  • Popular LocationGemsstock Cable Car10 min walk
  • Popular LocationAndermatt Golf Course15 min walk
  • Popular LocationDevil's Bridge16 min walk

Choose dates to view prices

About this area

Andermatt

Located in Andermatt, The Chedi Andermatt is in the city centre and near a train station. Passstraße Slope and Talabfahrt Gurschen - Andermatt are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Basecamp Andermatt and Airolo-Pescium Gondola. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the snowshoeing.
Visit our Andermatt travel guideOpens in a new window
Map

What's nearby

  • Basecamp Andermatt - 3 min walk
  • Andermatt Museum - 7 min walk
  • Gemsstock Cable Car - 10 min walk
  • Andermatt Golf Course - 15 min walk
  • Devil's Bridge - 16 min walk

Getting around

  • Andermatt Station - 2 min walk
  • Zurich Airport (ZRH) - 84 min drive

Restaurants

  • La Curva - 3 min walk
  • Bäckerei Konditorei Café Baumann - 3 min walk
  • Spycher - 5 min walk
  • Gasthaus zum Sternen - 5 min walk
  • Di alt Apothek - 6 min walk

About this property

The Chedi Andermatt

Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to The Chedi Andermatt for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. All 123 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests will find upscale amenities, such as fireplaces and deep soaking bathtubs, along with thoughtful touches including minibars (stocked with some free items) and pillow menus.
The Chedi Andermatt offers 123 forms of accommodation with fireplaces and minibars (stocked with some free items). Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 10 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, Thai massages and facials. The spa is equipped with hot springs/mineral springs, a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (CHF 30 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 hot tubs
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms 3

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Fireplace
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 40 per pet, per night
Dogs and cats welcome
Up to 55 lbs/25 kg
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 240.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: CHF 1020.00 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: CHF 30 per day
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 240.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Andermatt Chedi
Chedi
Chedi Andermatt
Chedi Hotel
Chedi Hotel Andermatt
Chedi Andermatt Hotel
The Chedi Andermatt Hotel
The Chedi Andermatt Andermatt
The Chedi Andermatt Hotel Andermatt

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 140 out of 173 reviews
5 - Excellent 81%
Rating 4 - Good. 22 out of 173 reviews
4 - Good 13%
Rating 3 - Okay. 7 out of 173 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 173 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 173 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

5.0/5

Amenities

4.9/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had a very bad check-in experience and I’ve loose more than 1 hour of our time, while we were the only one guest who were checking in. Even when I tried to talk about this situation to supervisor - I didn’t feel like somebody trying to solve my problem and just to be nice to me. And absolutely I didn’t felt like I came to 5 stars property and that I am the guest of the hotel which is the part of Leading hotels of the world. I stayed at the Chedi in Montenegro last year for 11 days and everything was outstanding. That’s why I choose this hotel for our short stay. But I was disappointed while our check-in and I felt even worse when superior said to me: “We can cancel your reservation and you can go to another place to stay”. Does it how the guests of luxury hotels should be treated like or this is how the best Swiss hospitality looks like?
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect like always. I highly recommend this hotel, the staff is very kind and helpful. really good restaurants, hotel rooms are big and high tech.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I have stayed in.
Absolutely amazing experience. The staff truly goes above and beyond (I never really knew what that meant until I stayed at The Chedi). Hotel interior is amazingly beautiful and grand and stylish. Our Junior Suite was fantastic. The restaurants are phenomenon especially the Michelin star Japanese Restaurant. I loved the heated outside pool with views of the surrounding mountains. But what I loved the most was the spa with the many saunas and baths on the lower levels. The only thing that was not amazing was that we were there in May and the town of Andermatt is basically shut down and nothing is open outside the hotel. (But that is not the hotel's fault and there is enough to keep you fascinated and happy in the hotel).
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Setting exceptional standards
Third stay and always exceptional service, rooms, spa and dining options. Even through Covid, everything was superb. Thanks to the staff and stay safe
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took a bit since very busy but they invited us for the entire food bill including amazing caviar and cocktails, could not be more professional, the Place is a must on everyones bucket list @juergen_pichler_levine
Stayed 1 night in May 2021