Hotel Roc et Neige

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Desk, blackout curtains, free cots/infant beds, free WiFi
Desk, blackout curtains, free cots/infant beds, free WiFi
Desk, blackout curtains, free cots/infant beds, free WiFi

Overview of Hotel Roc et Neige

Hotel Roc et Neige

3.0 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Route des Monnaies 46, Chateau-d'Oex, 1660

Explore the area

  • Popular LocationChateau-d'Oex-Praz-Perron Cable Car7 min walk
  • Popular LocationChateau d'Oex Ski Resort6 min drive
  • Popular LocationTête des Mourriaux9 min drive
  • AirportSion (SIR)78 min drive

Choose dates to view prices

About this area


Located in Chateau-d'Oex, Hotel Roc et Neige is near a train station and in the mountains. Chateau-d'Oex-Praz-Perron Cable Car and Chateau d'Oex Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gruyère Pays-d'Enhaut Regional Nature Park and Gastlosen. Make sure you don't miss outdoor adventures like mountain biking and hiking/biking trails.

What's nearby

  • Chateau-d'Oex-Praz-Perron Cable Car - 7 min walk
  • Chateau d'Oex Ski Resort - 6 min drive
  • Rougemont Ski Resort - 8 min drive
  • Tête des Mourriaux - 9 min drive
  • Pra Cluen - 25 min drive

Getting around

  • Château-d'Œx Station - 7 min walk
  • Sion (SIR) - 78 min drive


  • Brasserie de l'Ours - 5 min walk
  • Au Montagnard - 6 min walk
  • Le Chalet - 7 min walk
  • Buffet de la Gare - 7 min walk
  • Richemont - 8 min walk

About this property

Hotel Roc et Neige

Mountain ski retreat with a restaurant
After a day on the slopes, return to Hotel Roc et Neige to dine at the restaurant, drink at the bar/lounge or relax in a sauna. All 60 rooms offer in-room free WiFi, TVs with cable channels, and free bottled water. Other amenities available to guests include showers, desks and free toiletries.
Hotel Roc et Neige offers 60 accommodations with complimentary bottles of water and free toiletries. Televisions come with cable channels.

Bathrooms include a shower. This Chateau-d'Oex hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Sauna
  • Spa services

Family friendly

  • Free cots/infant beds
  • Snack bar/deli


  • Free newspapers in reception
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Ski storage

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms


  • Garden
  • Rooftop terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking


  • Smoke-free property

Room amenities


  • Blackout drapes/curtains
  • Free cots/infant beds


  • Free toiletries
  • Private bathroom
  • Shower


  • TV channels
  • TV

Food and drink

  • Free bottled water


  • Desk

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Check-in from 3:00 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 8 PM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Restaurant

Access methods

Staffed front desk


Pets are allowed for an extra charge of CHF 20 per pet, per day
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CHF 45 per day.
Free cots (infant beds)

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Roc Neige Chateau-d'Oex
Hotel Roc Neige
Roc Neige Chateau-d'Oex
Roc Neige
Hotel Roc et Neige Hotel
Hotel Roc et Neige Chateau-d'Oex
Hotel Roc et Neige Hotel Chateau-d'Oex

Overall score and ratings


Very good

Rating 5 - Excellent. 25 out of 93 reviews
5 - Excellent 27%
Rating 4 - Good. 52 out of 93 reviews
4 - Good 56%
Rating 3 - Okay. 11 out of 93 reviews
3 - Okay 12%
Rating 2 - Poor. 4 out of 93 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 93 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Dated hotel, ok for a short stay.
The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
Stayed 1 night in Jan 2022

4/5 Good

Stayed 1 night in Dec 2021

3/5 Okay

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location. Spacious room , nice breakfast and helpful staff.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at the R et N and it was wonderful again. We came for a writing weekend, during a rainy period, and loved our double room. What is great is that there are amazing hiking trails along the Sarine River just behind the hotel. Cuisine in the large dining room is very good and the place has a lot of character.
Stayed 2 nights in May 2021