Title: Resort Hotel Alex Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1107415&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Resort Hotel Alex Skiers enjoy direct slope access and international dining at this Zermatt retreat, where spa treatments and pool relaxation create the perfect après-ski experience ## Photo gallery for Resort Hotel Alex ![Indoor pool, pool loungers - Resort Hotel Alex (Zermatt)](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/6bce03c9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge - Resort Hotel Alex (Zermatt)](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/2fd8f224.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Resort Hotel Alex (Zermatt)](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/c6bf2196.jpg?impolicy=resizecrop&rw=297&ra=fit) ![International cuisine - Resort Hotel Alex (Zermatt)](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/6c6dc9d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk - Resort Hotel Alex (Zermatt)](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/ac6a4e9a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Resort Hotel Alex in central Zermatt offers ski-in/ski-out convenience and an international restaurant. Guests can enjoy hot stone massages, racquetball, or relax by the pool. Attentive staff arranges bike rentals and activities, perfect for families. ## Reviews 9.4 Exceptional ## Popular amenities - Hot tub - Free Wi-Fi - Restaurant £388 includes taxes & fees 9 Jan - 10 Jan ## Room options ### Check availability for these dates Tonight [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1107415&PinnedHotelID=1107415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1107415&PinnedHotelID=1107415&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 3 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1107415&PinnedHotelID=1107415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1107415&PinnedHotelID=1107415&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1107415&PinnedHotelID=1107415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1107415&PinnedHotelID=1107415&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1107415&PinnedHotelID=1107415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1107415&PinnedHotelID=1107415&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Classic Double or Twin Room ![Classic Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/a415d7fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 8.8 Excellent 6 reviews ### Highlights Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Sofa bed - single Premium bedding Separate bedroom Blackout curtains - 247 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/7d7b3d07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 8.0 Very good 2 reviews ### Highlights Separate sitting area Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Sofa bed - single Separate bedroom - 355 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Classic Single Room ![Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/61bc6f5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room 8.8 Excellent 11 reviews ### Highlights Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Sofa bed - single Premium bedding Separate bedroom Blackout curtains - 194 sq ft - Mountain view - Sleeps 1 - 1 Single Bed ### View all photos for Deluxe Suite ![Deluxe Suite | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/559dcc8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony Separate sitting area Fireplace Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 592 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Classic Junior Suite ![Classic Junior Suite | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/883fc0dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Junior Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom - 431 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Budget Standard Zimmer ![Budget Standard Zimmer | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1110000/1107500/1107415/1fbac9fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Budget Standard Zimmer ### Highlights Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout curtains Premium bedding Bathrobes - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Resort-Hotel-Alex.h1107415.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Resort-Hotel-Alex.h1107415.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02342%2C7.74677&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6C9H84x7ok9HPb0QMEI9UKXs1nw=) Bodmenstrasse 12, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 miles - Zermatt Visitor Center \- 2 min walk \- 0.1 miles - Matterhorn Museum \- 5 min walk \- 0.3 miles - Zermatt - Furi \- 5 min walk \- 0.3 miles - Zermatt–Sunnegga Funicular \- 6 min walk \- 0.4 miles #### Getting around - Zermatt Gornergratbahn Station - 3 min walk - Geneva International Airport (GVA) - 162 min drive #### Restaurants - ‪McDonald's - ‬1 min walk - ‪Walliserkanne - ‬3 min walk - ‪Restaurant Derby - ‬2 min walk - ‪Le Petit Royal - ‬1 min walk - ‪Golden India - ‬2 min walk ## About this property ### Resort Hotel Alex Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise Consider a stay at Resort Hotel Alex and take advantage of a free breakfast buffet, a terrace and a garden. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski storage. Indulge in a massage, a manicure/pedicure and a facial at Alex Spa, the on-site spa. The on-site restaurant, Alex Grill, features international cuisine. Yoga classes are offered at the health club; the property also has a playground, an arcade/games room and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool, along with sunloungers - Bike hire, an indoor tennis court and babysitting (surcharge) - Tour/ticket information, massage treatment rooms and smoke-free property - A banquet hall, concierge services and a front desk safe - Guest reviews speak highly of the helpful staff Room features All 85 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and bathrobes. More conveniences in all rooms include: - Bathrooms with deep-soaking baths and free toiletries - Flat-screen TVs with cable channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/84000000/83690000/83681500/83681431/a2e5218d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonne Zermatt Zermatt - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 20 reviews £336 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=83681431&PinnedHotelID=83681431&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/7f11a3f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pollux Zermatt City Centre - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 278 reviews £323 includes taxes & fees 7 Jan - 8 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/dec93ca6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt City Centre - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 216 reviews £357 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages](https://images.trvl-media.com/lodging/7000000/6420000/6416300/6416247/e808dea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEAUSiTE Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 468 reviews £559 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6416247&PinnedHotelID=6416247&HadPinnedHotel=true®ionId=-1&adults=2) ![Etoile Penthouse Luxury Apartment Matterhorn View | Living area | 50-cm flat-screen TV with cable channels, fireplace, printers](https://images.trvl-media.com/lodging/103000000/102950000/102941100/102941059/493acc06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mirabeau Etoile Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 7 reviews £305 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=102941059&PinnedHotelID=102941059&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/639111d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 500 reviews £310 includes taxes & fees 7 Jan - 8 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093617/3c1bba92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tradition Julen Hotel Zermatt - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 203 reviews £406 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1093617&PinnedHotelID=1093617&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/5000000/4250000/4245200/4245157/bc9c4ed8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aristella Swissflair Hotel & Apartements Zermatt - Hot tub - Breakfast included - Spa - Free Wi-Fi 9.6 Exceptional 212 reviews £286 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=4245157&PinnedHotelID=4245157&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/980000/971800/971730/cf97d058.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Mirabeau Resort & Spa Zermatt Zermatt - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 297 reviews £305 includes taxes & fees 10 Jan - 11 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=971730&PinnedHotelID=971730&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/f77f35e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Backstage Boutique Hotel Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 369 reviews £343 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available ### Food and drink - Free buffet breakfast available daily 7 AM to 10:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Alex Grill - Bodega Bacchus ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Full-service spa - Health club - Hot tub - Indoor pool - Indoor tennis court - Library - Playground - Sauna - Ski passes - Ski storage - Ski-in/ski-out access - Steam room - Tennis lessons - Yoga classes ### Family friendly - Arcade/game room - Babysitting (surcharge) - Indoor pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - ATM - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - 2,153 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Garden - In the mountains - Pool loungers - Terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Body wraps - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - Lift ### More - 4 floors - Banquet hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathtub - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Connecting rooms available - Desk - Heating - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 6:30 AM - 11 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed during October and November. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 155.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: CHF 155.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars. ### Property is also known as Alex Zermatt Hotel Alex Hotel Alex Zermatt Resort Hotel Alex Zermatt Alex Hotel Zermatt Resort Hotel Alex Resort Hotel Alex Hotel Resort Hotel Alex Zermatt Resort Hotel Alex Hotel Zermatt ## Frequently asked questions ### Does Resort Hotel Alex have a pool? ### How much does it cost to stay at Resort Hotel Alex? ### Is Resort Hotel Alex pet-friendly? ### How much is parking at Resort Hotel Alex? ### What time is check-in at Resort Hotel Alex? ### What time is check-out at Resort Hotel Alex? ### Where is Resort Hotel Alex located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Resort Hotel Alex Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 189 8 - Good 53 6 - Okay 10 4 - Poor 3 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Erika 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities They upgraded my room to a mountain view room. Excellent location! ![](https://a.travel-assets.com/ugc/hotel-reviews/65425084-c441-4d5c-91b8-d2ffb736b4c8-1765711381825.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erika Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Robert 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view from room- very friendly staff ##### Robert Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sunil 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a beautiful suite right on the 6th floor, which was the highlight of the stay ![](https://a.travel-assets.com/ugc/hotel-reviews/132d5419-1577-427c-8ace-81a6359914ee-1753611708010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f4ec1aca-d165-462a-a0fc-8fd72477927e-1753611708010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbb562f4-2cd3-4ee7-b2be-a237bc18888a-1753611707209.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/28daf30b-04c9-4e85-b741-feb60396064c-1753611703740.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sunil Stayed 1 night in Jul 2025 ### 10/10 Excellent #### chris 18 May 2025 Liked: Amenities, property conditions & facilities Stunning facilities, pool area beaitiful. Staff very friendly. Loved it. ##### chris Stayed 2 nights in May 2025 ### 10/10 Excellent #### James 10 Oct 2024 Amazing place! ##### James Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Jason 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Idyllic Swiss Hotel Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again! ##### Jason Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Mitzi 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### It’s the location Super hard bed but the LOCATION….SUPERB. Boutique hotel that offered a perfectly sized solo room however the bed was too firm for me. But again the LOCATION …. Superb. ##### Mitzi Stayed 1 night in Jul 2025 ### 10/10 Excellent #### dave 9 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and excellent food ##### dave Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Juzar 30 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location and staff is very friendly. Also excellent breakfast. ##### Juzar Stayed 1 night in May 2023 ### 10/10 Excellent #### Sangeeta 2 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. Very convenient & beautiful rooms. ##### Sangeeta Stayed 1 night in Sep 2023 ### 10/10 Excellent #### dave 17 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and perfect facilities ##### dave Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Robert 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A top class property. Fantastic service and attention to detail. Great food on the half board option. Brilliant amenities. Friendly and helpful staff. ##### Robert Stayed 8 nights in Mar 2025 ### 10/10 Excellent #### Tetiana 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved the hotel and my room! ##### Tetiana Stayed 1 night in May 2024 ### 10/10 Excellent #### Mikael 27 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel, fantastic location. Absolutely great hotel, and amazing location, can highly recommend. Breakfast was very good, with so many different options. Will definitely stay at Alex again on our next trip to Zermatt. ![](https://a.travel-assets.com/ugc/hotel-reviews/1350483E2F324BC801847AA5CE6E7A3C04355C681677533166978.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mikael Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### Matthew 13 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved staying here! Such a wonderful location to everything in town and the breakfast is phenomenal. Will be back! ##### Matthew Stayed 5 nights in Apr 2023 ### 10/10 Excellent #### Ryan 31 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hotel Alex is the perfect place to stay in Zermatt, Switzerland. Highly recommended to get a room with a balcony and view. ##### Ryan Stayed 2 nights in May 2024 ### 10/10 Excellent #### Bryan 14 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room super near the train station. Davide a great bartender. Great choice for Zermatt ##### Bryan Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Gennady 12 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel, very clean, friendly staff, great variety for breakfast. Gorgeous room and excellent bed linen ##### Gennady Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Scott 31 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short Stay in Zermatt Great Hotel. Very friendly with helpful staff. Great breakfast. ##### Scott Stayed 1 night in May 2023 ### 10/10 Excellent #### Emily 30 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about Hotel Alex exceeded my expectations. I would be happy to stay here again. ##### Emily Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Meaghan 12 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a very lovely property, very unique and close to everything! Loved the indoor pool and spa ##### Meaghan Stayed 2 nights in Jul 2022 ### 8/10 Good #### Christian 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel in a Great Location The property is in a central and very convenient location. It’s less than a 5-minute walk from the train station. The staff was great and helpful. The room was a bit too warm for my liking but not a huge deal. Overall, a solid property. ![View from my balcony ](https://a.travel-assets.com/ugc/hotel-reviews/62FF028DB07BA92E27F370837C8F4E5740576D051742236095121.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A3F282E8E76BCA0D0DFB47B3A78ADB6AE25A84EB1742236094885.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B01EF5F4C04334EFFABF16C6A395E5D13FEC4A1E1742236095590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christian Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Berat 11 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to the Train Station, was offered a shuttle to the hotel, that was great convenience with the number of luggage we had. Thank you! ##### Berat Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Ruth 15 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Next to the train station, great amenities, and walking distance or bus to Sunnegga ski gondola. ##### Ruth Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Eric 30 Aug 2024 Liked: Amenities, property conditions & facilities Loved having a steam bath in my room! And the views from the balcony were amazing! ##### Eric Stayed 2 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Midtown East](https://www.expedia.co.uk/Midtown-East-New-York-Hotels.0-n6141525-0.Travel-Guide-Filter-Hotels) > > [Hotels in Rawtenstall](https://www.expedia.co.uk/Rawtenstall-Hotels.d3000471619.Travel-Guide-Hotels) > > [Hotel Valaisia Crans Montana, a Faern Collection Resort](https://www.expedia.co.uk/Crans-Montana-Hotels-Arenas-Resort-Valaisia.h5209480.Hotel-Information) > > [TH Roma - Carpegna Palace](https://www.expedia.co.uk/Rome-Hotels-TH-Roma-Carpegna-Palace.h896199.Hotel-Information) > > [Hotel Madison](https://www.expedia.co.uk/Rome-Hotels-Hotel-Madison.h891981.Hotel-Information) > > [Novotel London Waterloo](https://www.expedia.co.uk/London-Hotels-Novotel-London-Waterloo.h17657.Hotel-Information) > > [Pet-Friendly Hotels in Canary Wharf](https://www.expedia.co.uk/Canary-Wharf-London-Hotels-Pet-Friendly-Hotel.0-n179523-0-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Laguna Beach](https://www.expedia.co.uk/Laguna-Beach-Hotels.d8384.Travel-Guide-Hotels) > > [Almanuda Naturist Village](https://www.expedia.co.uk/Sutri-Hotels-Almanuda-Naturist-Village.h19690163.Hotel-Information) > > [Fosshotel Reykjavik](https://www.expedia.co.uk/Reykjavik-Hotels-Fosshotel-Reykjavik.h9031743.Hotel-Information) > > [Hotels with Parking in Whitley Bay](https://www.expedia.co.uk/Whitley-Bay-Hotels-Hotel-With-Free-Parking.0-0-d182694-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [The Coach House](https://www.expedia.co.uk/Sandy-Hotels-The-Coach-House.h30994102.Hotel-Information) > > [Hotels in Castiglione della Pescaia](https://www.expedia.co.uk/Castiglione-Della-Pescaia-Hotels.d6035388.Travel-Guide-Hotels) > > [Orbit One Vacation Villas](https://www.expedia.co.uk/Orlando-Hotels-Orbit-One-Vacation-Villas.h7233.Hotel-Information) > > [voco Rockingham Forest Corby by IHG](https://www.expedia.co.uk/Corby-Hotels-Voco-Rockingham-Forest-Corby-By-IHG.h423521.Hotel-Information) > > [Résidence Pierre & Vacances Chamonix La Rivière](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Residence-Pierre-Vacances-Chamonix-La-Riviere.h975488.Hotel-Information) ### Flights > [British Airways London (LHR) to Marmagao (GOI) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-heathrow-to-dabolim/ba/lhr/goi) > > [Flights from Boston (BOS) to Newark (EWR)](https://www.expedia.co.uk/lp/flights/bos/ewr/boston-to-newark-liberty-intl-airport) > > [Flights from Dublin (DUB) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/dub/syd/dublin-to-sydney) > > [Flights from Cairo (CAI) to Dubai (DXB)](https://www.expedia.co.uk/lp/flights/cai/dxb/cairo-to-dubai) ### Cars ### Activities ### Packages > [Leysin Holidays](https://www.expedia.co.uk/Leysin.d6023369.Holidays-City-Breaks) ### General ---