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Alex Alpine Resort - Spa & Sports

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Luxury
4.5 star property
9.4

Exceptional

Luxury family-friendly hotel in the mountains

A short walk from Zermatt-Matterhorn Ski Paradise, Alex Alpine Resort - Spa & Sports provides a free breakfast buffet, a terrace and a garden. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski storage. Indulge in a body scrub, a facial and a body wrap at Alex Spa, the on-site spa. The on-site restaurant, Alex Grill, features international cuisine. Yoga classes are offered at the health club; the property also has a playground, an arcade/games room and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Free Wi-Fi
The current price is £286
includes taxes & fees
21 Sept - 22 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double or Twin Room

A hotel room with a bed, two bedside tables, a lamp, a framed painting, and wooden paneling on the walls.

Classic Double or Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a chair, a small table with a vase of flowers, a painting on the wall, and a lamp.

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Single Room

A hotel room with a bed, a small table with a vase of flowers, a sofa, and a wooden ceiling.

Classic Single Room

8.8 out of 10
Excellent
(11 reviews)
  • Mountain view
  • 194 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern bedroom with a sofa, a bed, a round table, and a mounted TV.

Deluxe Suite

  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Junior Suite

A hotel room with a large bed, two nightstands, and a red accent wall.

Classic Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Budget Standard Zimmer

A double bed with a wooden headboard and two wall-mounted lamps.

Budget Standard Zimmer

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi
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About the area

Located in Zermatt City Centre, a neighbourhood in Zermatt, Alex Alpine Resort - Spa & Sports is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and ice skating. Visit our Zermatt travel guide
Map
Bodmenstrasse 12, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    6 min walk - 0.4 miles
  • Zermatt Visitor Center
    2 min walk - 0.1 miles
  • Tour Monte Rosa
    2 min walk - 0.1 miles
  • Matterhorn Museum
    5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station
    3 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • Le Petit Royal
    1 min walk
  • Restaurant du Pont
    7 min walk
  • Golden India
    2 min walk
  • Ristorante Molino Seilerhaus
    4 min walk
  • Whymper-Stube
    5 min walk

About this property

Alex Alpine Resort - Spa & Sports

  • Luxury family-friendly hotel in the mountains
  • A short walk from Zermatt-Matterhorn Ski Paradise, Alex Alpine Resort - Spa & Sports provides a free breakfast buffet, a terrace and a garden. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski storage. Indulge in a body scrub, a facial and a body wrap at Alex Spa, the on-site spa. The on-site restaurant, Alex Grill, features international cuisine. Yoga classes are offered at the health club; the property also has a playground, an arcade/games room and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Bike hire, an indoor tennis court and babysitting (surcharge)
    • ATM/banking services, a billiards/pool table and meeting rooms
    • A banquet hall, a vending machine and smoke-free property
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 85 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and bathrobes.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alex Grill
  • Bodega Bacchus

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during October and November.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 155.0 per day.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 155.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Alex Alpine Resort - Spa & Sports have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Alex Alpine Resort - Spa & Sports?

As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at Alex Alpine Resort - Spa & Sports on 21 Sept 2026 start from £286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alex Alpine Resort - Spa & Sports pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alex Alpine Resort - Spa & Sports?

Alex Alpine Resort - Spa & Sports doesn't offer parking.

What time is check-in at Alex Alpine Resort - Spa & Sports?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Alex Alpine Resort - Spa & Sports?

Checkout is at 11 AM.

Where is Alex Alpine Resort - Spa & Sports located?

Located in the mountains, this ski-in/ski-out hotel in Zermatt City Centre is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Zermatt - Furi and Furi - Riffelberg are also within 10 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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