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Overview of CERVO Mountain Resort

Photo gallery

Reception
Outdoor spa bath
View from Room
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

CERVO Mountain Resort

5 out of 5

4.9/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationZermatt–Sunnegga Funicular2 min walk
    Popular LocationMountaineers Cemetery9 min walk
    Popular LocationZermatt-Furi Gondola17 min walk
    AirportSion (SIR)75 min drive

Choose dates to view prices

  • Room (Alpinist Roof Junior Suite)

    Room amenities

    • 527 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Room (Huntsman S)

    Room amenities

    • 248 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Room (Alpinist Roof Suite)

    Room amenities

    • 883 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Room (Alpinist Roof L)

    Room amenities

    • 398 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Room (Alpinist Spa Suite)

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Room (Alpinist M)

    Room amenities

    • 301 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Room (Alpinist L)

    Room amenities

    • 344 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Room (Huntsman Lodge)

    Room amenities

    • 2583 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Room (Huntsman Spa Suite)

    Room amenities

    • 592 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Room (Alpinist S)

    Room amenities

    • 237 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Zermatt

Located in Zermatt, CERVO Mountain Resort is in a rural area and near a train station. Matterhorn Ski Paradise and Zermatt-Furi Gondola are worth exploring if an activity is on the agenda. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledging.
Popular Location

What's nearby

  • Zermatt–Sunnegga Funicular - 2 min walk
  • Mountaineers Cemetery - 9 min walk
  • Zermatt-Furi Gondola - 17 min walk
  • Sunnegga Ski Resort - 29 min walk
  • Zermatt-Matterhorn Ski Paradise - 16 min drive

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • AirportGeneva (GVA-Cointrin Intl.) - 162 min drive

Restaurants

  • Chalet da Giuseppe - 5 min walk
  • Bäckerei Fuchs - 5 min walk
  • Z'ART - 6 min walk
  • Restaurant Walliserstube - 7 min walk
  • Restaurant Spycher - 7 min walk
View in a map

About this property

CERVO Mountain Resort

Luxurious ski hotel with ski-in/ski-out access
Ski into CERVO Mountain Resort, where you can enjoy a drink at the bar/lounge and comforts including an outdoor pool and a full-service spa. All 54 individually furnished rooms feature free WiFi and tablet computers. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include balconies and iPod docking stations.
CERVO Mountain Resort offers 54 forms of accommodation with tablet computers and iPod docking stations. Rooms open to balconies. Each accommodation is individually furnished. Fridges, coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mountain Ashram Spa has massage/treatment rooms. Services include hot stone massages, sports massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Switzerland)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • iPod dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually furnished
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 13 October and 21 November.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 40 per pet, per stay
Dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 40 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

CERVO Mountain Boutique
CERVO Mountain Boutique Resort
CERVO Mountain Boutique Resort Zermatt
CERVO Mountain Boutique Zermatt
CERVO Mountain Resort
Mountain Boutique
CERVO Mountain Resort Hotel
CERVO Mountain Resort Zermatt
CERVO Mountain Boutique Resort
CERVO Mountain Resort Hotel Zermatt

Frequently asked questions

Can I cancel my reservation for free at CERVO Mountain Resort and receive a full refund?
Yes, CERVO Mountain Resort offers free cancellation on select room rates, because flexibility matters! Please refer to CERVO Mountain Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at CERVO Mountain Resort?
As of 26 Jan 2021, prices found for a 1-night stay for 2 adults at CERVO Mountain Resort on 27 Jan 2021 start from £351, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does CERVO Mountain Resort have a pool?
Yes, this property has an outdoor pool.
Is CERVO Mountain Resort pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 40 per pet, per stay. Service animals are exempt from fees.
How much is parking at CERVO Mountain Resort?
There is free parking nearby.
What time is check-in at CERVO Mountain Resort?
Check-in is from 3:00 PM - midnight.
What time is check-out at CERVO Mountain Resort?
Checkout is at noon.
Does CERVO Mountain Resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is CERVO Mountain Resort located?
Located in the mountains, this ski-in/ski-out hotel in Zermatt is within 1 mi (2 km) of Matterhorn Ski Paradise and Zermatt-Furi Gondola, and close to winter sports, such as cross-country skiing and skiing lessons. Zermatt Gornergratbahn Station is 9 minutes by foot and Zermatt Station is 9 minutes.
4.9
Exceptional
Rating 5 - Excellent. 89 out of 97 reviews
5 - Excellent 92%
Rating 4 - Good. 7 out of 97 reviews
4 - Good 7%
Rating 3 - Okay. 1 out of 97 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 97 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 97 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Nicely decorated, delicious breakfast, friendly staff!
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Home comfort with plenty of amenities and goodies!
Stayed 3 nights in Nov 2019

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
View was outstanding, good breakfast, helpful staff
Stayed 1 night in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The chalet is pretty new and in very good condition. It’s high up on the hill, so it has a good view.
Stayed 1 night in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
CERVO is the best of Zermatt
This was our first trip to Zermatt. From the moment we walked in we felt special. Our room had a perfect view of the Matterhorn and could not have been more comfortable. From the daily stocking of Swiss beer in the fridge to the heated floors in the bathroom everything was perfect. Our meal at Puro was the best of our trip - the food and service were legendary. The location is wonderful with access by elevator and tunnel just outside of the center of town. Do yourself a favor and stay here!!
Stayed 3 nights in Jul 2019

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