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"Very nice staff"

"Breakfast at The Lock was lovely. Our room was very clean and had a great view of the canal. It really close to many places to eat and just next to the station. This is the second time we have stayed here. "

"Everything was extremely good. Tha hotel is in a great location and ideal for all the city's amenities. Perfect for shop's, cinema and close to the train station, and restaurants."

"Lovely hotel, staff friendly and helped sort out problems caused by Expedia submitting multiple bookings."

"Nice hotel, nice rooms, nice restaurant, will definitely be going back "

"Excellent hotel, staff went the extra mile to ensure we had a lovely stay and were always willing to help!"

"Booked an executive suite for our wedding anniversary. Nothing wrong with the suite but myself and my husband aren’t late night partygoers so just like a few drinks, nice food and then watch a bit of tv snuggled up in bed…..however no tv in the bedroom and only a very small 2 seater sofa in the living room where the tv is so left us a bit disappointed. Also I think the old executive lounge was a lot better ambience wise. The food and drink was excellent in the lounge but I felt like we were sitting in a glass square box rather than a nice chilled out area as the old lounge was so again a bit disappointed. Still enjoyed our stay but not sure if we’d stay their again."

"Fantastic hotel, most comfortable bed ever !!!"