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Nice to stay at a hotel were staff are customer focused! Everyone was really polite all the way from cleaning to front of house! Parking was easy , and breakfast was amazing even at busy times!
We stayed here for easy access to train station & to St James Hospital. It was the perfect place to stay! The staff were extremely helpful & friendly. The room was spacious & comfortable, although the bathroom had multiple hairs in the bath & on the floor! The food served at breakfast was excellent. ...
Great spa, gym, golf course and practice area; friendly and helpful staff; rooms spacious with large bathroom- ask for walk-in shower (rain head), lots of spaces to meet, read, great tea daily But the staff really make the day
Within a few minutes walk of the station. Nice receptionist, but hard to understand due to her accent. Dinner was expensive for what was presented on the plate. Poor wine list and for a single traveler very little choice. Breakfast was a buffet, the choice of hot food was somewhat dry due to be kept ...
Good hotel with friendly staff in the centre of Leeds. This hotel has great character but is also friendly and welcoming. If I had one quibble the bathroom was a bit tired but there was nothing wrong with it.
Upon check in we were given a room only to find that the cleaner was still doing the room, had to go back to reception and was given another room. No ice machines working or no movie channels either. Then on check out the guy at reception said we had already checked out so someone else must have ...
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