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Hotel was within easy distance of business location, staff were helpful, friendly and professional. Room was clean, comfortable and had everything I needed. Would definitely stay again.
A very busy time. A fewi ssues must be expected, eg eegit customers careless with their cigarettes and setting the fire alarms off. Noisy celebrating customers on their way to bed. The reception staff were sooo polite and kind (there's such a need for people to be kind and respectful to each other. ...
We booked two rooms through Expedia and were offered upgrades for both rooms and late check out through their VIP scheme. The staff were absolutely lovely, the hotel was immaculate and the facilities were fabulous. Our only disappointment was that the pool had drained overnight so was out of use. ...
Room was cold and not that clean in the bathroom area so we didn't have a bath or a shower ......we was only there for the night so was able to have a bath on our return home.
Food, staff, hotel are good value for money. Excellent warm staff and approachable. However, the cleaner needs to be sacked, we had at ask to be changed to another room. The bed sheet and duvet cover was not changed, but, pillows were - laziness! They obviously thought someone who is tired or drunk ...
Staff excellent, all facilities more than adequate, meals surprisingly high standard. This hotel could not be faulted and for a basic rate, more than met every standard.
My stay was pleasant. I was upgraded to a slightly bigger room than I booked. However, there were holes in the bed sheets and 4 of the light bulbs didn’t work. Im sure this isn’t s commin occurance as the hotel was very clean and had a nice ambience. Super convienient location- close to coach, trains, ...
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