Ratings based on 89 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from essex

Lovely hotel in fabulous grounds with great staff

Posted 27-Apr-2017
Pros: Nearly everything
Cons: cant fault
Location: Not sure as was in the area on business only
Had a lovely stay with my partner. We were both on business in the area and picked this one out by accident. Lounge was nice to relax and have a drink in. Dinner was excellent, although quite expensive. Room was good with a lovely view, although don't know what the other rooms are like, we might have just been lucky. The best thing was the staff, there were so efficient and friendly, absolutely faultless. Will definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Skipton

Stunning hotel in a stunning location.

Posted 16-Jan-2017
Pros: The building, the location, the staff, the food and the comfort.
Cons: A spa or a pool - but an absence of these did not spoil our stay in any way.
Location: Harm is a beautiful market town with nice tea and coffee shops, the Cleveland hills for walking and the coast is only a 20 minute drive away.
The hotel is located very close to the A19 near to Yarm, however it is located in the beautiful and tranquil grounds which enjoy stunning views of the Cleveland Hills with only a very low level of noise drifting up from the A19. The staff were friendly and attentive throughout. We were made to feel both very welcome and comfortable with nothing being a problem. Also, the staff were attentive without being overly familiar or making us feel uncomfortable. The bar service was quick with a quality range of drinks and aperitifs. We selected our meal from the table d'ote and were not disappointed in any way. Again, the staff being friendly and attentive, helping with our wine selection and ensuring our experience was memorable. The room was warm and comfortable with the most stunning view over the river and towards the Cleveland hills. Finally, a good selection of breakfast options and a smooth check out made this a stay which we are looking forward to repeating in the near future. Many thanks.
5 out of 5
Recommended
for Everyone
by A verified traveller from saltburn by the sea

Lovely grounds

Posted 15-Jan-2017
Stayed overnight as we were at a friends wedding,rooms are quiet, warm and comfortable. Breakfast was good. No complaints apart from they don't offer dog friendly rooms which I look for in a hotel.
1 out of 5
by Antony

A Christmas stay ruined by a third rate hotel...

Posted 28-Dec-2016 on Hotels
Old Hall that needed a little TLC, This was a stay over Christmas and boxing day nights with relatives visiting from overseas. From the outset after booking we were made to feel like second class guests, Struggled to get a booking for xmas lunch in preference to those eating lunch and not staying or those who booked a complete three night package, upon arrival the decorations were very poor and sporadic you could have been mistaken in believing it was actually Christmas in most rooms, log fires were not lit, lounges closed or full and other rooms cold. service was very sporadic, as there was no bar in the lounges you were reliant upon staff serving you, we waited in the lounge for 30 minutes before our lunch and no service. lunch took four hours with over long delays between courses, a 40 minute wait for our first drinks to arrive despite repeatedly asking and another 10 before any food we honestly thought we were invisible !!!. The choice of vegetables was very poor and portion size was small, A meal served the next day was delivered incorrect and it took almost 30 minutes to provide a replacement - how long does it take to make up a wrap ?? all the others in our group who had hot food were finished long before its arrival. the niggles carried on throughout the whole stay inc cold toast, failure to keep the breakfast bar stocked up, poor room service - beds unmade etc......i could go on and on.... Overall not recommended,A premium price for a cheap boarding house stay
5 out of 5
by Amanda

Evening wedding reception

Posted 24-Dec-2016 on Hotels
Fab evening wedding reception
4 out of 5
Recommended
for Everyone
by A verified traveller from Liverpool, UK

A beautiful stately home with plenty of character

Posted 18-Dec-2016
We had a lovely time here and particularly enjoyed the view from our room which looked out over the Christmas-tree outside the front door. Breakfast was particularly enjoyable in the comfort of our room.
5 out of 5
by A verified traveller

Posted 02-Oct-2016 on Hotels
Wonderful experience. Have stayed in hotels around the world but none better. Charming, attentive staff. Great location. Can't wait to visit again, hopefully for Christmas(trying to book festive break but having difficulty as Christmas day night is fully booked even though there are vacancies on Christmas eve and boxing day!)
4 out of 5
Recommended
for Everyone
by A verified traveller from Surrey

Great location

Posted 18-Sep-2016
Pros: Very individual style
Cons: air conditioning for rooms
Location: The Dales, Moors and Coast are all close by and stunnng
Easy to find, convenient for the main roads, but quiet and peaceful rural location. Very un-corporate property, but nice design and touches i the rooms
5 out of 5
by David

This traveller left a rating score only Posted 29-Aug-2016 on Hotels
5 out of 5
by A verified traveller

Lovely but dangerous bathroom

Posted 10-Aug-2016 on Hotels
Absolutely beautiful place food was fantastic bed lovely and comfy and the staff was so hopeful couldn't do enough for us.. I purposed on the night we went and we got free champagne which was nice.. One thing I must comment on.. We couldn't have a bath or shower as I wouldn't let my partner use the bath/shower because there was a heated towel radiator at one end of the bath above ur head which was electric and the fuse spur for it was 2 inch up from the bath. I'm a fully qualified electrician and that is a massive no no you cant have electric directly above a bath and if an inspector came and saw that he would make them change it before the room was used again it's that dangerous other then that it's a great place