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"Really friendly and helpful staff"

"Didn't drink in it"

"Love coming to the Grand hotel it’s so welcoming & love the cosy atmosphere at reception & the bar area "

"Yes"

"Great hotel right in the centre of the city. Great facilities"

"The thermostats controlling the aircon/heaters were mounted directly in line with the heater outlets so that whenever the heater kicked in the thermostat immediately thought the room had reached the right temperature. This comical setup had been installed in our bedroom and also my sister's room. The name of the installers was, amazingly, printed on the units. The hotel management would be well advised to get the installers back to correct the locations of the thermostats - at no cost to them. Apart from this issue the hotel is a real treasure with a brilliant restaurant. This was our second stay. "

"Odd damp smell in the bedroom. "

"Staff very accommodating "

"Very central location with shops and attractions a short walk away. "