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"Overall a pleasant experience. The staff were friendly, the evening meal was good as was the breakfast. If the hotel has high occupancy the restaurant can get very busy at breakfast time, but the reception staff did warn us of this. "

"The staff we met were all helpfull and changed us to a better room which suited our needs but was suprised to hear no lift available and for 3 months would have been helpfull to know this in advance either in email or on their website for all visitors to know but we had our bags taken up for us and down thankfully the room was clean and huge bed all you needed in the room robes not slippers and drinks pepsi and fridge . very central to all and train station enjoyable stay "

"All very good, one minor complaint which didn't worry us but I notified staff. I must have left some crumbs on the tea making table which attracted ants."

"The staff were warm, friendly and super helpful. Room was immaculate! Wine was wonderful! Room service amazing and the pool just made our morning!"

"Would not describe the as a Hotel,no human check in ,room and hotel nothing like the websire, breakfast and bar ,restaurant were an option when we booked but was later ammended Except breakfast still advertised that morning but wasn't available, No public area to sit,no bar open even though they advertised beer garden ,very dull place,we stayed 20 mins then left ,will be contacting hotel for refund "

"The hotel is in a very convenient location close to the city centre and cathedral. It is a historic building but we stayed in the fairly modern extension, which was a nice, spacious room with good facilities for tea and coffee etc. Breakfast was plentiful and you could order from a good range of cooked options including full English. Staff were friendly and helpful."

"Managed free overnight parking opposite. Worked well combined with family visit. Had a quiet en-suite room plus a bathtub. What a treat. Offerred lots choices for breakfast - standard cost for all options. All the staff I met were lovely. Very friendly and it felt more like a family business than merely ‘corporate’."

"Breakfast was really good at £10 a head Staff were friendly and helpful Room was clean I didn't use the bar facilities so can't comment "

"Did not like room as to small for a double and very noisy as room facing road , also very hot , bathroom had no ventilation .breakfast was half cooked as they were very busy so overall would not stay again in this hotel"