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"Horrible check in experience, no elevator, bad neighbourhood, room did not match the photos in any capacity"

"Great apartment! Kitchen had everything you could need including a dishwasher! Fabulous location. The only negative is no air conditioning and it was on the ground floor so we couldn’t open the window."

"Huge, modern, clean, luxurious apartment."

"Great spot for a night or two in London. All the amenities needed provided. And flat was nice and clean. The only thing is room is a little small, couldn’t stay for more than couple of nights."

"the room was very small, but ok as we only stayed 1 night, very clean, air conditioning, comfortable bed."

"Ok discount hotel"

"Excellent location. Staff is kind!"

"Great stay. Perfect location. The room was just as described appreciated the fridge as well as the coffee and tea station. Would certainly stay again."

"I tend to book last minute, and I never hesitate to book at one of the Cleveland Residences. Above all, the team makes the difference. They go out of their way to accommodate your requests, and someone is always either physically present at the property or a phone call away. Highly recommend."

"Excellent location, 5 minutes from Earl's Court Tube station. Excellent staff."

"Clean and quiet, comfy beds, location was top notch."

"Great property, it is very close to the underground subway. The host is very responsive and helpful! Will recommend."