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"Lack of kitchen facilities on 23rd March was disappointing but managed by customer facing staff reasonably well. The hotel facilities are looking tired (eg fireplace in lounge covered in dust and fluff). Opportunities missed to champion Yorkshire produce (food, drink, souvenirs, Newspapers etc) at what could be Yorkshire Coasts premier hotel. Our first return visit since Covid and somewhat disappointed. Would be happy to speak with Management if they are interested in Customer feedback."

"Not very helpful on front desk. Was 10 minutes early and wanted £10 before they would give us our home. I stood and waited with a dog a 5 year child for 10 minutes,,, shocking service "

"Room clean and pleasant. We didnt sleep well as mattresses uncomfortable, we could feel the springs."

"Wonderful hotel Amazing views from the suite Lovely welcome and staff very polite and helpful "

"Lovely quirky old hotel, friendly staff and huge bathroom. Very convenient for town and a lively green space as a garden. Perfect parking, ideal for us for a family vusit to Malton."

"All good very friendly staff."

"Really lovely experience!"

"Great staff really helpful and cheerful. The room was clean and well presented. I was completely satisfied with my stay.Thanks "

"Lovely themed hotel"